Online Access to State Services Grows in NY

A sweeping proposal would create a NY App Store, put more state services online and change physical office hours.

by / October 30, 2012

A sweeping new plan will allow New Yorkers to conduct almost all state business online, including obtaining licenses and paying bills. According to the New York Post, the plan, which officials expect to save taxpayers $100 million annually, will also create a “New York app store” to encourage developers to create New-York-centric applications.

“The governor wants the state to be more like Apple, Microsoft or Google,’’ an official from the office of Gov. Cuomo told the Post. “We’re a high-tech state in the private sector and we’re going to become a high-tech state in the public sector so that people can use their iPhones or iPads to access state services. We’re looking to do everything online in the future.”

In conjunction with the plan to increase public accessibility to online services is a plan to change the operating hours of some physical offices. Changes being considered include opening some state offices on Saturdays while closing them on Mondays. Traditional 9 a.m. to 5 p.m. office hours may also be changed to noon to 8 p.m. Gov. Cuomo is expected to announce the details of these proposals in his State of the State Address in January 2013.