Government Technology

Paul Michaels

Contributing Writer

Michaels has over 23 years' executive IT experience in UK banking, insurance and retail in senior technical and management roles. He worked with Gartner on performance management projects and services in Europe and the Far East, primarily as a measurement solutions director. At METRI, a technology and business consultancy, he advises on IT service reviews, sourcing and market price assessments, process models, applications development and support assessment

Twitter: @govtechnews

Recent Articles

CIOs and Performance Management: Know Your Metrics Before Cutting Costs
October 27, 2009 - Objective IT performance benchmarks will less likely damage a valued service when it comes time to cut.

Government Best Practices


Collaboration for the Public Sector


Collaborative Justice: Transforming Criminal Justice Services Through Unified Collaboration
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient, affordable, and accessible.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.

Modernization as a Service: Acquiring IT through Innovative Procurement

Five Ways Collaboration is Driving Government Performance

Mobile Video Collaboration: The New Business Reality
 

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