May 12, 2004 - Centralized 311 call centers are designed to help citizens interact more easily with government, but they may benefit officials even more than citizens.
July 17, 2001 - Community networks can provide citizens with a wealth of information about the area around them -- as long as local governments dont get too involved.
March 30, 2001 - By simplifying their sales-tax system, states hope to convince online retailers to play taxman. Nevada is taking a proactive approach to making that happen.
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