Visitors at Arizona's Capitol can multitask while they wait.
Centralized 311 call centers are designed to help citizens interact more easily with government, but they may benefit officials even more than citizens.
Community networks can provide citizens with a wealth of information about the area around them -- as long as local governments dont get too involved.
Michigan wants to keep its citizens Social Security numbers away from the federal government. Next stop -- the courthouse.
The CHP hopes to prevent accidental 911 calls placed from cellular phones to clear the lines for real emergencies.
By simplifying their sales-tax system, states hope to convince online retailers to play taxman. Nevada is taking a proactive approach to making that happen.