Some tech entrepreneurs are making headway, delivering a range of tools to improve government and ultimately better the lives of citizens.
The shortage of cybersecurity experts is well documented. So what are agencies doing to fill the gap?
Governments team up to develop backup arrangements for tech services in the event of an emergency.
Solutions to deal with security and data privacy issues have sprouted up in droves, but is there a good fix to the people problem?
Governments outside the U.S. have embraced the OpenDocument Format as the new way of doing business. What should state and local governments know about it?
Not everyone’s convinced of the value, but public CIOs must be involved in the decision.
Emergency managers are increasingly concerned about cyberattacks on 911 and other public safety systems.
By collecting and collating disparate data, government agencies are creating information repositories to assist decision-making.
With the launch of Cover Oregon, state officials expect their commitment to design thinking to pay off.
Video footage can help unravel an event and catch the perpetrators, but some say the presence of cameras could deter acts of violence.
Proponents say vertical stacking simplifies your data center — but will you be locked in?
Failure to change will leave government shackled to the status quo. Here are some ideas for changing your cultural mindset.
After much hype and anticipation about the move to IPv6, it seems to have dropped off the radar — but that doesn’t mean governments can afford to ignore the change.
Listening to relevant posts from the public on social media platforms helps governments drive action and respond to emergencies.
The Web makes it easy to collect campaign cash, but raises the risk of phishing, hacking and data theft.
Utah makes guide for state workers to offer support, guidance on bring-your-own devices.
VoIP technology brings portability and cost savings to 911 call centers, making it the top choice for system replacement.
Real-time system in Maryland called the County Hospital Alert Tracking System lets emergency rooms give notice when they don't have room for patients transported by ambulance.
Using data to find the overlap between traffic accidents and serious crime, public safety managers can deploy resources efficiently and effectively.
Arlington County eases maintenance while reducing heat and noise for dispatchers.
Nonprofits let government agencies bypass their formal procurement processes.
Work force development is key to disaster recovery.
EMSystems, PIER Systems each had a role in minimizing death toll.
Florida Department of Children and Families uses voice recognition software to eliminate manual transcribing.
Emergency response was swift and massive, thanks to preparedness exercises.
How Homestead, Fla., climbed back after Hurricane Andrew's wrath.
Texas Department of Transportation taps data management system to make sense of crashes.
Texas cities get GIS for less.
With baby boomers leaving state employment, Boomerang system lists retirees with valuable skills.
State Division of Children and Family Services uses off-the-shelf software to show need for foster parents.
A Texas town builds IT solutions on a shoestring.
New technologies bring GIS data into the hands of mobile workers looking for real-time geographic information.
The U.S. Department of the Treasury partners with Illinois and South Carolina to let business taxpayers pay federal and state taxes simultaneously.
XQuery simplifies how enterprises can search XML data.
San Diego shares emergency telecommunications across region.
Biometrics help identify insurance agents, other workers.
A cooperative program between Google and King County could help transit users plan trips.
A test effort in Arizona seeks to reduce collisions between elk and cars.
Seeking public comment on policy issues, a Florida lawmaker finds a software solution.
Lawsuits challenge tax payments from online travel companies.
A new survey shows government workers still struggle to manage electronic documents.
PIER keeps emergency communicators in touch.
Attacks on open source doubled in just one year, and the open source community is bracing for more.
With judges' personal information available online, some question whether their right to security might override the public's right to access information.
Missouri legislators adopt CRM to better manage constituent communications and enhance services.
A co-op of Illinois technology companies and communities is rolling out a citywide wireless network in Rockford, Ill.