September 14, 2016

The Gramercy District: Building a Smart City from the Ground Up

The vision begins with something tangible: a fiber network that will span the entirety of the development, providing connectivity for business tenants, residents and the public.

September 13, 2016

Peachtree Corners, Ga., Budgets for Smart-City Initiative From the Start

The city, incorporated in 2012, set money aside for a big smart-city initiative before competing needs could scarf up every line item in the budget.

September 7, 2016

Tackling the 'Homework Gap': Maryland County to Expand FiberNet Infrastructure, Forge Public-Private Partnerships

Montgomery County, Md., wants to ensure that all children have access to the Internet to further their education, and public officials are devising a strategy to make it happen.

August 26, 2016

3 Ways Governments Are Working to Make Broadband Universally Accessible

Broadband is commonly described as a critical piece of modern infrastructure. Here’s how a city, a state and a school district are working to make sure everyone has access.

August 8, 2016

Emergency System Equips Responders with More Data in Boone County, Mo.

About 2,000 residents have created profiles that include personal and property details that can help inform emergency personnel responding to 911 calls.

August 5, 2016

NYC's Smart Bench Pilot to Give Detailed Sense of Usage Trends in Highbridge Park

The initiative is part of the city’s broader effort to generate data-driven decision-making in its parks department, a move reflected in large and small municipalities nationwide.

July 25, 2016

Gov Tech Companies Are Finding a Business Model

Investor interest is helping to point a lot of startup energy at government. Does this mean there's a place for innovation at city hall?

July 7, 2016

Austin, Texas: A Model for Cities Working to Narrow the Broadband Gap?

The city’s Office of Digital Inclusion aims to give all residents access to digital and communications technology, and make sure they understand technology and its relevancy to their daily lives.

June 17, 2016

Rising to the Challenge: How 3 Public CIOs Are Confronting Major Mandates

Structural upheavals and a budget reality that threatened a major connectivity initiative aren’t stopping the work of these state and local government CIOs.

June 2, 2016

A New Smart City Model Is Emerging

Instead of the sweeping overhaul first envisioned, today’s smart city initiatives are evolving on a far more modest scale.

March 29, 2016

Partnership Helps Chicago Leverage Private-Sector Data Analytics Expertise

The city's partnership with insurer Allstate to leverage data analysis as a means to improve city services could represent a new means for public CIOs to take advantage of private-sector expertise.

March 11, 2016

Introducing the Chief Data Scientist

Though not a widespread approach (yet), some in government are bringing data science in-house.

January 18, 2016

Jam-Packed C-Suite: How Can 3-Letter Chiefs with Roles that Touch Tech Work Together?

Each has some overlap with the CIO’s function, so each state and local government has to work out in its own way just which chief will oversee what domain.

September 29, 2015

How to Make Smart City Investments Count

Leaders of five major projects talk about what smart components they have and how they made those choices.

August 12, 2015

When Policy Meets Practice: CIOs Juggle Tech Evolution, Legislation and Regulation

Legislation on the horizon could signal make-or-break issues for public CIOs. Here’s what you need to know about body-worn cameras, legalized marijuana and open data.

August 11, 2015

Vermont Gives Blockchain Tech a Boost

The state’s foray into blockchain may serve as notice to other public-sector entities that the technology’s potential soon may be coming to fruition.

July 10, 2015

Unchaining Innovation: Could Bitcoin’s Underlying Tech be a Powerful Tool for Government?

The technology, known as the blockchain, is a sort of infinite running ledger, keeping exact track of every bitcoin transaction -- and it may have far-reaching impacts in government.

June 15, 2015

4 Public CIOs Leading in the Limelight

What’s it like to run a high-stakes project? We talk to CIOs leading some of the biggest.

May 29, 2015

Mobile App, Responsive Site or a Little of Both?

As governments scramble to please mobile users, hybrid apps might be a winning option.

March 4, 2015

Chief Data Officers: Shaping One of the Newest Positions in Government

Four prominent CDOs discuss the work they do and the meaning of their jobs in the overall structure of civic governance.

January 9, 2015

Data Sharing and Analytics: Changing HHS For the Better

In many states, IT planners in health and human services have sought ways to bridge the divide, gathering data from disparate sources across government to inform the public, drive better policy and improve social outcomes.

December 2, 2014

FirstNet: Is Opting Out an Option?

Myriad factors and unknowns cloud the question for now.

November 11, 2014

How Data-Driven Learning is Changing Education

Longitudinal data sets give educators a 360-degree view of student performance at the push of a button -- and they're changing education at both the student and policy levels.

November 4, 2014

Breaking In: How Tech Entrepreneurs are Changing Government

Some tech entrepreneurs are making headway, delivering a range of tools to improve government and ultimately better the lives of citizens.

October 3, 2014

State and Local Governments Hustle to Fill the Cybersecurity Workforce Gap

The shortage of cybersecurity experts is well documented. So what are agencies doing to fill the gap?

August 22, 2014

Shared Services Agreements Aim to Keep IT Operations Afloat in the Next Big Storm

Governments team up to develop backup arrangements for tech services in the event of an emergency.

July 18, 2014

Agencies Inch Toward Solutions on BYOD

Solutions to deal with security and data privacy issues have sprouted up in droves, but is there a good fix to the people problem?

April 28, 2014

Open by Default

Governments outside the U.S. have embraced the OpenDocument Format as the new way of doing business. What should state and local governments know about it?

February 27, 2014

Cyberinsurance: Do You Need It?

Not everyone’s convinced of the value, but public CIOs must be involved in the decision.

January 21, 2014

Emergency Agencies Prepare for Cyberbreaches to 911 Systems

Emergency managers are increasingly concerned about cyberattacks on 911 and other public safety systems.

November 25, 2013

Baltimore Builds a Data Dictionary

By collecting and collating disparate data, government agencies are creating information repositories to assist decision-making.

September 24, 2013

Oregon Health Insurance Exchange Is Powered by Design Thinking

With the launch of Cover Oregon, state officials expect their commitment to design thinking to pay off.

July 11, 2013

Video Helped Capture the Boston Bombing Suspects, But Is it Preventive?

Video footage can help unravel an event and catch the perpetrators, but some say the presence of cameras could deter acts of violence.

June 19, 2013

Single-Vendor Purchasing for Data Centers

Proponents say vertical stacking simplifies your data center — but will you be locked in?

May 2, 2013

Creating an Innovative Government Environment

Failure to change will leave government shackled to the status quo. Here are some ideas for changing your cultural mindset.

March 28, 2013

What Happened to IPv6?

After much hype and anticipation about the move to IPv6, it seems to have dropped off the radar — but that doesn’t mean governments can afford to ignore the change.

January 4, 2013

Using Social Media to Enhance Situational Awareness

Listening to relevant posts from the public on social media platforms helps governments drive action and respond to emergencies.

June 29, 2012

High-Tech Campaigns Face New Security Risks

The Web makes it easy to collect campaign cash, but raises the risk of phishing, hacking and data theft.

March 26, 2012

Utah’s iPad User’s Manual for State Employees

Utah makes guide for state workers to offer support, guidance on bring-your-own devices.

January 2, 2012

More 911 Call Systems Update to VoIP

VoIP technology brings portability and cost savings to 911 call centers, making it the top choice for system replacement.

August 30, 2010

Online Solution Helps Alleviate the Emergency Room Surge

Real-time system in Maryland called the County Hospital Alert Tracking System lets emergency rooms give notice when they don't have room for patients transported by ambulance.

June 13, 2010

Crime and Traffic Safety Data Help Public Safety Agencies Reduce Serious Crashes and Crimes

Using data to find the overlap between traffic accidents and serious crime, public safety managers can deploy resources efficiently and effectively.

September 29, 2009

Virginia County's Emergency Communications Center Simplifies Operations

Arlington County eases maintenance while reducing heat and noise for dispatchers.

June 4, 2009

Emergency Managers Use Nonprofits to Speed Funding

Nonprofits let government agencies bypass their formal procurement processes.

March 19, 2009

Gulf Coast Rebuilding After Hurricane Katrina Means Developing the Work Force

Work force development is key to disaster recovery.

February 4, 2009

Texas Agencies Maximized Web Power Before and After Hurricane Ike

EMSystems, PIER Systems each had a role in minimizing death toll.

November 16, 2008

Voice Recognition Software Helps Florida Caseworkers Work Faster

Florida Department of Children and Families uses voice recognition software to eliminate manual transcribing.

November 10, 2008

FEMA Course Lays Framework for Minneapolis Bridge Collapse Response

Emergency response was swift and massive, thanks to preparedness exercises.

September 29, 2008

Recovery: Florida City Rebuilds after Monster Hurricane

How Homestead, Fla., climbed back after Hurricane Andrew's wrath.

May 27, 2008

Data Management System Helps TxDOT Analyze Traffic Accidents

Texas Department of Transportation taps data management system to make sense of crashes.

February 14, 2008

Shared GIS Helps Texas Cities Create Rich Online Maps

Texas cities get GIS for less.

January 24, 2008

California Attacks Staff Shortage by Creating Database of Retirees Willing to Work

With baby boomers leaving state employment, Boomerang system lists retirees with valuable skills.

January 15, 2008

Mapping Software Helps Washington State Find Foster Parents

State Division of Children and Family Services uses off-the-shelf software to show need for foster parents.

December 17, 2007

Manor, Texas, Pinches Pennies on IT Infrastructure

A Texas town builds IT solutions on a shoestring.

July 31, 2007

GIS to Go

New technologies bring GIS data into the hands of mobile workers looking for real-time geographic information.

April 3, 2007

Tax Man

The U.S. Department of the Treasury partners with Illinois and South Carolina to let business taxpayers pay federal and state taxes simultaneously.

March 23, 2007

X Factor

XQuery simplifies how enterprises can search XML data.

March 5, 2007

Come Together

San Diego shares emergency telecommunications across region.

March 1, 2007

Fit to Print

Biometrics help identify insurance agents, other workers.

December 5, 2006

Trip Tool

A cooperative program between Google and King County could help transit users plan trips.

December 5, 2006

Collision Course

A test effort in Arizona seeks to reduce collisions between elk and cars.

November 5, 2006

Suggestion Box

Seeking public comment on policy issues, a Florida lawmaker finds a software solution.

October 12, 2006

Taxing Accommodations

Lawsuits challenge tax payments from online travel companies.

September 7, 2006

Plugged in?

A new survey shows government workers still struggle to manage electronic documents.

August 3, 2006

Talking Together

PIER keeps emergency communicators in touch.

July 31, 2006

Malware Storm

Attacks on open source doubled in just one year, and the open source community is bracing for more.

July 7, 2006

Access v. Privacy: Should judges' records be available?

With judges' personal information available online, some question whether their right to security might override the public's right to access information.

June 2, 2006

Reaching Out

Missouri legislators adopt CRM to better manage constituent communications and enhance services.

March 14, 2006

Rockford Wi-Fi

A co-op of Illinois technology companies and communities is rolling out a citywide wireless network in Rockford, Ill.