October 5, 2009

Philadelphia CIO Allan Frank Has Plans for a Digital City

Allan Frank wants to combine IT, broadband, social networking and more for citizens.

July 30, 2009

Virginia Gov. Tim Kaine Wants Tech Agency and CIO Under His Control

Virginia governor blames recent IT problems on lack of oversight.

July 16, 2009

Panel: Cloud Computing Is for Real Despite Hype

Expert panel at government symposium parses the benefits, challenges of cloud computing.

June 3, 2009

Business Intelligence Software Deal at Heart of Former Massachusetts Official's Indictment

Former Massachusetts House Speaker Salvatore F. DiMasi indicted for rigging an IT contract involving a large purchase of sophisticated software.

April 6, 2009

Martha Johnson Nominated as GSA Administrator

Martha Johnson, a vice president at Computer Sciences Corp., was the GSA's chief of staff during the Clinton administration.

April 6, 2009

Stimulus Priming the Information Technology Pump

Energy management will receive lion's share of spending.

March 3, 2009

Dan Lohrmann: Michigan Security Chief Safeguarded State E-Government

Dan Lohrmann: Michigan Security Chief Safeguarded State E-Government

March 3, 2009

Gopal Khanna: NASCIO President Represents New Breed of Public CIO

Gopal Khanna: NASCIO President Represents New Breed of Public CIO

February 19, 2009

The Economics of Technology for CIOs

Financial decline shows need for CIOs' economic development.

February 19, 2009

New Federal-State IT Funding Model?

Washington CIO Gary Robinson resigns, Dan Lohrmann named Michigan's acting chief technical officer.

December 28, 2008

NASCIO Elects Minnesota CIO Gopal Khanna as New President; Former Philadelphia CIO Dianah Neff Cleared of Allegations

Book Review: The Business Benefits of GIS: An ROI Approach

December 3, 2008

Teri Takai, Ken Theis, Brenda Orth and Elliot Schlanger Lead List of 2008 CIO Transitions

California, Michigan, Maryland and Pennsylvania get new CIOs; South Carolina post remains vacant.

April 13, 2008

Book Reviews: Leadership, Change Management for CIOs

The Powers to Lead, by Joseph S. Nye Jr., and It Starts with One, by J. Stewart Black and Hal B. Gregersen -- Qualities of effective leaders and road maps for successful change.

February 29, 2008

David Wennergren, Deputy CIO, U.S. Department of Defense

David Wennergren, Deputy CIO, U.S. Department of Defense

February 5, 2008

The Grid Is Back

Guess who says our IT infrastructure is obsolete.

January 28, 2008

Interest in Overseas Outsourcing Remains Low

More than 90 percent of CIOs do not outsource IT jobs outside the U.S.

February 2, 2007

The Other Secret Service

The agency that protects the president, candidates and heads of state also combats financial fraud, counterfeiting and cyber-crimes.

January 31, 2007

Fuelberg Receives Top Honors in Austin

Executive director of Texas Employees Retirement System recognized for technology leadership.

March 16, 2006

Microsoft Founder Talks Security, Showcases Mobility

Collaboration, mobility, digitization will shape public sector in next few years, says Gates

March 15, 2006

Software Helps Police Shut Down Child Pornography Ring

"This is going to raise the awareness level of what's going on. Normally, it's hard to keep this problem on the radar screen. People find it hard to talk about"

March 8, 2006

Thomas L. Friedman: One of Government Technology's 25 Doers Dreamers & Drivers

He wrote one of the most talked-about books in government and the IT community as a whole

March 8, 2006

Ron Bergmann: One of Government Technology's 25 Doers Dreamers & Drivers

He spearheaded efforts to use the city's IT buying power through citywide contracts, and by reducing overhead -- not a simple task given the size and scope of city government in New York

March 8, 2006

John Baldacci: One of Government Technology's 25 Doers Dreamers & Drivers

Whether it's high-speed access, IT in education or better public safety communications, Baldacci understands effective use of technology

November 27, 2005

Two College Grads

Despite his handicap as a one-term governor, Warner -- a Democrat -- has created a buzz among state leaders for his far-reaching and rather successful efforts at reforming state government and its fiscal policies, while working with a Republican-controlled Legislature.

September 22, 2005

Emerging Standards for Identity and Access Management

New York's CIO Council plans to issue a report on its strategic plan for IAM in October

August 23, 2005

The Tide Turns at Virginia Beach

"Technology moves so fast and has become so complex, and my job as CIO for the city moved me away from the field I know best"

August 21, 2005

Minister of Technology

Prime Minister Tony Blair officially named Ian Watmore the UK's first CIO for the United Kingdom, to head the new e-Government Unit, which replaced the four-year-old Office of the e-Envoy under Andrew Pindar

May 26, 2005

Exclusive Online Feature: Miami Nice

A new 311 system is about to expand how citizens interact with Miami-Dade County and CIO Judy Zito has taken charge.

May 25, 2005

Miami Nice

A new 311 system is about to expand how citizens interact with Miami-Dade County and CIO Judy Zito has taken charge

May 16, 2005

IBM Wants to Help Government Transform Itself

IBM wants to help organizations run not just their IT systems, but the business operations as well. It's a bold move, but will it work?

April 28, 2005

Gates Airs Views on Technology, Government

Microsoft's Government Leaders Forum in Washington, D.C.

April 8, 2005

Global E-Government Efforts Weaken

Surveyed 9,000 adults in 22 countries

March 23, 2005

IT a Slam-Dunk in Kentucky State Government

'The state of IT is good. We have a robust IT infrastructure and when it comes to challenges, we're ahead of our peers'

March 14, 2005

Sign Language

Emerging technology could change the way government teams manage crises and disasters

January 24, 2005

Government Moves Into the Open

While open source is attractive because of its lower upfront costs, the real value lies in the collaborative principles on which it has been developed

November 8, 2004

French to Use E-Government to Slash Public Spending

E-government, open source software in the mix

November 4, 2004

Future Shocks Information Security

'We got lazy. We dropped our guard.' -- former Secretary of Defense William Cohen to IT executives in Pennsylvania

November 3, 2004

Trial by Prototype

'By working closely with my local counterparts, I quickly learned the unintended consequences that can occur when designing a system that affects others.'

October 26, 2004

Letter From New York City

New York City holds its seventh annual Technology Forum amid budget and baseball setbacks

September 28, 2004

Virginia's IT Efforts Move Ahead Despite Fiscal, Political Realities

"The biggest challenge has been the culture change. We're winning the war, but there has been some foot dragging, some reluctance to consolidate."

September 27, 2004

Virginia Tech Secretary Resigns

George C. Newstrom will leave October 1st to explore other opportunities

March 26, 2004

In Search of the Big Idea

After almost 20 years as president of Public Technology Inc., Costis Toregas is stepping down -- but he's hardly retiring.

May 21, 2003

Rural Community Creates 'Wi-Fi Oasis' in Arizona Desert

Internet cold spots have become wireless hot spots in certain parts of the American Southwest

May 21, 2003

FCC to Study Impact of Cell Phone Towers

Federal regulators launched a broad effort in May to study and police how the growing number of cell phone and broadcast towers sprouting across the country affects historic sites, Indian land and the environment, according to the Associated Press

May 21, 2003

Tsunami Wave of Schools Convert to Wireless

More than 750 schools are expected to launch wireless Internet access during the year in a broad shift away from traditional wired networking

May 21, 2003

Midwestern Library Checks Out Wireless

Some day, library patrons might find connecting to the Internet as easy as pulling a book off a shelf

May 21, 2003

Payphones Transformed into Wi-Fi Hotspots

The next time you pass a payphone in New York City, it may be in use even if no one is in the booth

April 22, 2003

Changing Gears

As budget gaps continue to expand, technology can generate cost savings and improve service delivery.

April 16, 2003

Sensors Keep Tabs on Bridges

To verify the health of the nation's 600,000 bridges, state governments must conduct onsite inspections at least once every two years.

April 16, 2003

Wireless Links Remote Villages in Laos

Five villages have access to state-of-the-art telecommunications, thanks to a wireless Wide-Area Network (WAN).

April 16, 2003

Boston Wants to Ban Cell Phones from Theaters, Movie Houses

A group of Boston city councilors wants to outlaw cell phones in all "places of public performance," including museums, theaters, movie houses and comedy shows.

April 16, 2003

Handheld Device Network for Clinicians

The U.S. Department of Health and Human Service has begun testing a system using handheld personal digital assistants (PDAs)

April 16, 2003

Wireless Wiretapping Improves

Now, technology is making it a bit easier for cops to keep up with tech-savvy criminals.

March 20, 2003

New York Firefighters Use Email in the Field

New York Firefighters Use Email in the Field

March 20, 2003

Police Offered New Wireless Service

Police Offered New Wireless Service

March 20, 2003

Mobile Phone "Captures" Crooks

Mobile Phone "Captures" Crooks

March 20, 2003

Mobile Handhelds Aid Massachusetts Police

Mobile Handhelds Aid Massachusetts Police

March 20, 2003

Wireless Mobile Computing on the Rise Nationwide

Wireless Mobile Computing on the Rise Nationwide

March 19, 2003

United Way Uses Wireless to Bridge Digital Divide

United Way Uses Wireless to Bridge Digital Divide

February 13, 2003

Cops Put PC's in Pocket

New devices improve access to law enforcement data.

February 13, 2003

Feds Launch Major Broadband Program for Rural America

Effort aimed at improving telecommunications.

February 13, 2003

Texas Untethers Its Inspectors

State government employees roam the state with mobile devices.

February 13, 2003

Pentagon Avoids Wireless Traffic Collision

Deal on Wi-Fi sets limits, eases interference concerns.

February 13, 2003

Houston Area Deploys Wireless 911 Service

Technology provides location information about caller.

May 4, 2002

State Telecom Directors Meet

Phone people now deal with voice, video and data

April 16, 2002

Automatic Solutions

Rising caseloads and shrinking resources have welfare agencies thinking of technology more than ever.

April 16, 2002

Shunning PARIS

A system designed to reduce improper public assistance payments has already saved millions of tax dollars, but a majority of states don't use it.

April 16, 2002

Calming the HIPAA Hiccups

While state and local agencies struggle to comply with HIPAA's deadlines, computer firms rush to offer helpful tools and advice.

April 16, 2002

Planting Data Gardens

Government data warehouses in some states and localities are turning out to be huge, and so are the returns on investment.

April 16, 2002

Procurement Hits Some Snags

Although electronic procurement offers valuable benefits, problems persist.

April 16, 2002

Electronic Empowerment

Growing child support caseloads and fewer resources has led some states to begin using the Internet for service delivery and case management.

April 16, 2002

Uncharted Waters

The country's worst terrorist attacks have changed the nature of business in many states.

April 16, 2002

Bucking the System

Defying prevailing wisdom, Arizona is developing a unique electronic system to manage complex contract and bid solicitation processes.

April 16, 2002

Mapping Community Assets

Experts suggest strengthen a community by mapping its assets, not its liabilities, but that may not be as easy as it sounds.

August 31, 2001

Changing Faces

Dot-coms are developing new business models, strengthening old ones and forming alliances as they battle for profit in the public sector.

August 31, 2001

Taxes, Technology and Public Spending

Taxes, Technology and Public Spending

August 1, 2001

Electronic ETAs

Cities are using technology to take the guesswork out of public transit schedules.

June 11, 2001

Playing for Keeps

For nearly 20 years, Oakland County, Mich., has had its own child-support enforcement system. Now the state wants the county to give it up.

March 30, 2001


Hamilton Countys child welfare agency is using business intelligence software to improve employee performance.

August 31, 1999

Feds Hold a Few ACES Up Their Sleeves

The federal government turns to certification authorities for securing public-sector Internet transactions.

June 30, 1999



May 31, 1999

Knowledge Management

Knowledge Management

April 30, 1999



March 31, 1999

Integrated Justice

Integrated Justice

November 30, 1998

Economic Development

Economic Development

October 31, 1998


What's on the minds of government IT managers? Y2K conversion, contingency planning, embedded chips and possible litigation. Our panel of experts discusses Y2K. Answers have been edited for length. Complete answers appear on the Web site.

September 30, 1998

Interview Grid

Tip O'Neil once said, "All politics is local," and while local government has long been the most accessible and most trusted level of government, the Information Age has put cities and counties in the center of many national issues. Here, our panel of mayors and local-government IT managers discuss their jurisdictions and some of the issues they face.

August 31, 1998


Interview Grid

July 31, 1998

Drivers Beware

Lost parking and traffic tickets are becoming a thing of the past, thanks to imaging technology.

June 30, 1998

Internet Taxation

Will an Internet Tax Freedom Act help spur Internet commerce and bring about a new era of economic vitality? What will happen to local government sales tax revenues?

May 31, 1998

Schools Graduate to Imaging

Schools give imaging high marks for reducing paperwork and building virtual student portfolios.

April 30, 1998

The Grid

The Grid

March 31, 1998

Justice & Public Safety

Justice & Public Safety

February 28, 1998

Stormy Forecast: Electronic Services Success Clouds Over

State and local governments are betting heavily on electronic service delivery to cut costs and provide taxpayers with more options, but a lack of interest has officials scratching their heads.

January 31, 1998

Scanners Speed Collections for Child Support

Imaging technology rescues child support payments from Washington state's bureaucratic snarl.

December 31, 1997

Tax Processing at the Top: How the Big States Use Imaging

States that collect the most tax revenue use imaging in surprisingly different ways.

November 30, 1997

Economic Development

Economic Development

October 31, 1997

Imaging First: Maricopa County Puts Deeds on the Web

Signaling a big change in how customers access land records, Maricopa County has opened up its imaging database to the World Wide Web.

September 30, 1997

Tackling Mistrust with Technology

Local governments hope technology can help change attitudes while improving services.

August 31, 1997

Curing Those Imaging Implementation Blues

What happens when an imaging system is turned on? The story of one agency after it flipped the switch.

July 31, 1997

Telecom Act Hits the Road to Mixed Reviews

The 1996 Telecommunications Act brought competition and congestion to the field as companies jockey for antenna sites.

June 30, 1997

Clark County's Winning Gamble on Imaging

Clark County, Nev., beat the odds by successfully reengineering the business licensing process with imaging and workflow.

May 31, 1997

Orphaned Imaging Systems Cause Concern

Acquisitions and consolidation in the imaging market raise customer concern.

April 30, 1997

Rush-Hour Tolls Raised to Reduce Traffic

Congestion pricing -- forcing motorists to pay more for peak-hour driving -- is in pilot, but with political problems.

March 31, 1997

Can You Read This? Forms Processing

More government agencies are using computers rather than humans to convert forms into valuable data.

February 28, 1997

Establishing Identity

Rolled ink fingerprints are giving way to "finger imaging," computerized retina checks and even voiceprints.

January 31, 1997

Network O/S: Which to Use?

The dynamics of the network operating systems market are changing. So far, state and local governments seem to be exercising caution.

December 31, 1996

Documenting the Tax Byte

State revenue agencies step up their use of imaging

November 30, 1996

Imaging Takes on the Environment

Imaging systems not only cut down the use of paper, but also help states protect the environment and manage natural resources better.

October 31, 1996

Product Focus: Workstations

Despite the growing power and performance of PCs, many state and local government applications still require the unique capabilities of a workstation computer.

September 30, 1996

CD-ROM: Low-Budget Image Storage

"The cost for CD-ROM is significantly less than traditional optical discs and comparable to anything in the market, including microfilm."

August 31, 1996

DMVs Improve Images

State DMVs are adopting imaging technology to automate the process of capturing, storing, retrieving and producing driver's licenses.

July 31, 1996

A New Dimension to Crime Reconstruction

Crime scene reconstruction has become simpler and more accurate, thanks to low cost, user-friendly 3-D CAD software.

June 30, 1996

AIIM Show Surprise

New products, standards and ways to use the World Wide Web were some of the highlightsat the AIIM '96 Conference in Chicago.

May 31, 1996

Web Makes Economic Sense

State and local governments have been quick to use the Web as a way to attract and keep business and people.

April 30, 1996

Tying the Knot: Intergovernmental IT Projects Unfold

Federal, state and local governments are working together as never before to develop new ways to use technology on an intergovernmental basis. But will these efforts be enough to overcome an ingrained culture of separatism?

March 31, 1996

Workflow Gets DMV Back In Gear

For the Kansas Division of Vehicles, workflow has made the difference between having an expensive imaging system for storing electronic documents and an effective information system that has virtually eliminated taxpayer complaints about service.

February 29, 1996

Turning Fuzzy Ideas Into Reality

Government managers need the discipline, skills, tools and techniques of project management to successfully develop and deploy today's large, complex information systems.

January 31, 1996

Imaging Ergonomics

Imaging systems increase the amount of time a worker spends in front of a computer monitor, and increases the value of ergonomic planning.

December 31, 1995

A Taxing Situation

Imaging technology -- which can read, store and retrieve tax documents as electronic images -- is increasing tax-processing efficiency and helping generate much-needed revenue.

November 30, 1995

Large Project Software Scare

Large Project Software Scare

October 31, 1995

Georgia's Technology Jewels

By embracing new policy goals, pursuing public-private partnerships and committing adequate resources, Georgia has become a successful innovator in using technology to deliver vital public services.

September 30, 1995

The CIO - Lightning Rod for IT Troubles?

Do chief information officers take the blame without being given the authority? Five current and former state CIOs discuss the sometimes embattled role of the CIO.

August 31, 1995

Video Vexations

A series of unresolved issues, ranging from affordable access and regulatory barriers to cultural resistance, threaten to slow down the increasing use of telemedicine and distance learning

July 31, 1995

Search Tools for Information Quests

A new generation of search and retrieval tools have improved the way text documents can be found in computers. Some software can even look for images.

June 30, 1995

Today's Computer Training: Good Enough for the Information Age?

Government staff are finding it relatively easy to get PC training, but learning how to manage complex technology projects and use state-of-the-art application development tools is another matter.

May 31, 1995

Good Technology Assists Good Justice

When a state court wants to find out what the courtroom of the future looks like, they head for Williamsburg, Va.

April 30, 1995

Networking Leaves Doors Unlocked

As the size and number of computer networks in government grows, so do the chances of a breach in security. Solutions exist, but they are not simple.

February 28, 1995

Information Links the Justice Enterprise

Squeezed by shrinking budgets and rising caseloads, individual branches of justice are beginning to cooperate on ways to develop integrated justice information systems.

January 31, 1995

State and Local Governments Want Bigger Role in Telecom Reform

State and local government associations are working together to make sure new legislation doesn't eliminate universal service and local control of telecom rights of way.

December 31, 1994

Systems Integration: Managing Big Projects

State and local governments are employing systems integrators to design and deploy major IT projects more effectively.