Government Technology

Evelina Moulder

Contributing Writer

Evelina Moulder is director of survey research for International City/County Management Association in Washington, D.C.

Twitter: @govtechnews

Recent Articles

311 Survey: Customer Service Systems Spread to Smaller Cities and Counties
May 12, 2008 - 311 systems reduce 911 calls and offer better customer service and management information - but cost remains an issue.

Citizens First
January 26, 2005 - E-government spurs local governments to better citizen service, ICMA survey finds.

Government Best Practices


Collaboration for the Public Sector


Collaborative Justice: Transforming Criminal Justice Services Through Unified Collaboration
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient, affordable, and accessible.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.

Modernization as a Service: Acquiring IT through Innovative Procurement

Five Ways Collaboration is Driving Government Performance

Mobile Video Collaboration: The New Business Reality
 

Government Technology
Public CIO
Emergency Management
Digital Communities