Whether it's battling the global war on terror, fighting crime or speeding up lines at the DMV, government decision-makers can benefit from better analytics.
Public-sector CIOs are enterprise executives in organizations that are anything but an enterprise. A former state IT executive offers an inside look at the pitfalls and possibilities CIOs face when transforming government.
Is there a way to balance the competing needs of access and privacy? Should the Social Security Administration try again to make some of their information available on the Web?
The federal government and the states must work together -- and really mean it -- for welfare reform to work.
sessing welfare program effectiveness requires more than a caseload count.
Maine's success with information technology has been a confidence builder for the state and a potential model for the country.
North Carolina rescues its federally mandated automated child support system from almost certain derailment.
With a little business savvy, Missouri CIO Mike Benzen consolidates Year 2000 problems at the state level.
The American Public Welfare Association reassesses its mission in light of welfare reform.
According to federal law, families who have received welfare assistance for five years are no longer eligible to receive cash benefits. How will states keep track of the data and ensure recipients do not exceed their benefits?
Notes From the Field
Welfare Reform: Vision, Plan and System
Divide and Conquer
Bureaucracy vs. "Cooperacy"
Private sector recruits to government CIO positions need to understand the pitfa lls of the public sector environment.
Despite the public's surly mood, the appropriate response from our state capitals and Washington D.C. is not to cut government, but rather to fix it.
Data, Data Everywhere
Block Grants May Reshuffle Child Welfare Priorities
Systems Integration Risk Reduction
The "Public Value" Yardstick
After 40 years of Democratic control, the Republicans now have a mandate to change the way government works. Change is difficult, but moving programs closer to the people may be the answer