When Minnesota wanted its IT projects to run more smoothly and with greater accountability, it created its own Project Management Academy.
When Baltimore wanted to improve its constituent services without hiring more technologists, it outsourced CRM.
New data storage products and architectures promise to help departments manage an ever-increasing amount of data.
When Ohio's workforce system caused more headaches then it cured, the state had to face some harsh realities.
Arkansas came up with a cheap and unique method of monitoring the health of its highway system
The Miami-Dade Police Department is utilizing business intelligence software to streamline its data management system.
Microsoft's newest operating system may be just the tool public agencies have been waiting for.
Managers are using monitoring software to ensure employees stay on task at their computers. Does doing so improve productivity or inspire mistrust?