As these user-friendly devices become intertwined with the average person’s daily habits, public CIOs are responding with formal policies.
Features Editor Andy Opsahl is leaving Government Technology after nearly six years, but not before sharing some last words about lessons learned on the IT beat.
Open data programmers go to Washington, D.C., to promote their efforts and brainstorm potential collaborations with the White House.
The 2011 Digital Counties Survey winners include Palm Beach County, Fla.; Washoe County, Nev.; Pueblo County, Colo. and Nevada County, Calif.
To measure a traffic remedy’s effectiveness, the New York City Taxi and Limousine Commission (TLC) attached GPS units to 13,000 taxicabs that drove in the area of Broadway being studied.
Video: San Francisco app routes drivers directly to available parking as a strategy for reducing traffic congestion.
Local leaders share ideas in public safety, IT governance and 5 other categories.
National CTO Aneesh Chopra invites open government data programmers for recognition at ‘Champions of Change’ event.
Best of Texas Awards winners receive honors for IT innovation at the Government Technology Conference Southwest in Austin, Texas.
Best of California winners collect their awards at Government Technology Conference in Sacramento, Calif.
Apps for Democracy and other contests generated by government open data programs need continued support.
Tri-County Metropolitan Transportation District of Oregon uses open source to create OpenTripPlanner for citizens.
Long term evolution considered suitable for 4G standard, should improve public safety communications.
March 1 is the deadline for cities to apply to Code for America’s 2012 cycle that will place Web programmers in cities.
Government officials discuss the challenges of keeping social media accounts refreshed and their ongoing strategies for maintaining them.
The Texas Health and Human Services Commission deploying its health information exchange.
Governments monitor TV coverage of their agencies from their desktops using a TV search engine called the SnapStream Server.
Mary Shamouel, CIO of the Santa Clara County, Calif., Social Services Agency, discusses streamlined evaluation process.
Some revenue-starved municipalities are targeting ongoing maintenance fees paid to IT vendors as an area for cutting costs.
Police to get higher priority for mobile communications traffic.
Many employees now use their personal phones at work and are reimbursed for city-related calls.
Eric Frost and his staff at the San Diego State 'Viz Lab' animate and geo-code imagery that has transformed the way agencies respond to emergencies.
Catawba County, N.C., emergency operations center to monitor social networks as part of tracking emergencies.
The Immersive Visualization Center produces 3-D maps that dramatically expand responders’ knowledge in a disaster’s aftermath.
The Center for Digital Government's 2010 Best of the Web winners announced for state, county and city websites.
Trends among winners of the 2010 Center for Digital Government's Digital Counties Survey applicants show emphasis on practicality.
Seattle bypasses the bureaucracy of placing antennas in neighborhoods by striking deal with city's housing authority.
Glitches in Idaho's new Medicaid system are delaying payments to providers, while the vendor and state plan fixes.
Smart meters, electric vehicle charging stations and home energy management systems among technologies funded.
Seattle CIO Bill Schrier must rank IT projects for the mayor to decide what to trim.
Virginia and Maryland counties top the Center for Digital Government's 2010 Digital Counties Survey.
Seattle deploys online crime map that provides citizens with links to redacted police reports.
Agencies in Sacramento, Calif., supply industrial equipment through vending machines, making inventory management more precise.
Document and e-mail repository offers centralized searches and can narrow them by time frame or document type.
Florida IT employee creates online toolkit on Web 2.0, hoping to reduce calls from state and local agencies that are inquiring about how to work with social media.
Texas.gov goes beyond the typical enhancements of state portals to offer agencies back-end services.
Houston Transit Authority zeros in on network problems faster with new tool that tracks activity.
Colorado's COPLINK, Virginia's information exchange and the Automated Regional Justice Information System could be worth building upon.
Steve Emanuel, CIO of Montgomery County, Md., warns that vendors must adjust their technology maintenance fees to new fiscal realities.
IBM and Indiana sue each other over funds connected to the state's canceled outsourcing deal for maintenance and construction of social services eligibility system.
Winners of the Best of California awards program announced at Government Technology Conference West; Virginia gives STAR awards.
Leon County, Fla., hosts database used by 18 counties to track stolen property bought and sold in pawnshops.
A Colorado county provides cloud computing services to six other counties, reducing costs and delivering tailor-made functionality to partners.
The FCC is reviewing a broadband initiative in Ontario County, N.Y., as a potential model for the National Broadband Plan.
Government employees access their laptops with the same keycards used for opening doors in Honolulu.
Corpus Christi, Texas, deploys open source document management system with maintenance support instead of an off-the-shelf product.
Glendale Water and Power is set to deploy smart grid meters and other technologies with stimulus grants.
Chief of IT operations and consulting for the California Department of Finance talks about advising CIO Teri Takai on state IT consolidation.
The Arizona Supreme Court unifies lower courts on one digital filing system, hosting some documents centrally and others locally.
Marion County Department of Health reduces appointment requests with on-site kiosk for searching birth and death certificates.
State CIOs who could be replaced after the next election cycle share their strategies for keeping projects intact under a new administration.
Sacramento, Calif., City Council switches from paper agendas to digital versions on Kindles and netbooks.
Virginia deploys a Web chat device for $1,000 that quadruples the number of customers that service representatives can handle simultaneously.
Massachusetts region to use broadband stimulus grant to unify Cape Cod towns on IT platforms.
Federal CIO Vivek Kundra, San Francisico CIO Chris Vein help launch unified open source standard to connect 311 systems to social networks.
Seattle deploys Web site offering city data sets to programmers for creating applications that can be used by the public.
Winners of Public CIO's California CIO Academy Awards announced in Sacramento, Calif.
Standardizing the IT purchasing process helps agencies get the most for their money.
Local governments were fairly successful with broadband adoption and public computing grant applications.
Winners of the Center for Digital Government's Best of Texas awards announced.
CIOs question whether government social networking posts on external sites should be archived, and if so, how it can be done.
Second funding opportunity for submitting broadband stimulus applications begins.
Broadband stimulus applicants get insight into how to best craft their applications from federal workshops.
Cities and counties will vie for Google's experimental broadband networks it plans to deploy in selected localities.
California still has 100 broadband stimulus applications being considered for the first funding window.
Miami-Dade County, Fla., conducts foreclosure auctions online instead of at the courthouse, saving money and staff.
Local Colorado IT officials form a group Web site for strategizing a possible statewide open data site in Colorado.
Southwestern Alaska company to get wireless broadband services in remote, underserved area.
The National Telecommunications and Information Administration sent letters with encouragement to reapply for second funding round.
Rural Utilities Service awards more than $309 million in broadband stimulus grants to rural areas.
Expect more broadband stimulus awards from the first funding window to be announced on a rolling basis.
Four tools for archiving social media posts for possible public records requests.
New list of broadband stimulus eligibility requirements enable urban cities to compete by not mandating 'unserved' or 'underserved' coverage status.
The National Telecommunications and Information Administration will focus on funding middle-mile broadband projects, while the U.S. Rural Utilities Service will award last-mile projects.
Advocates of higher minimum broadband speeds say the National Broadband Plan may not be fast enough for citizens.
FCC chairman requests an extra month to establish National Broadband Plan to read through mountain of public comments.
New York telecommunications provider wins $39.7 million in broadband stimulus money to extend fiber to more than 70 communities, upstate.
Enterprise GIS makes more accurate maps available to citizens and city departments.
California county CIOs collaborate with the state's Department of Motor Vehicles to reform a bureaucratic process.
The Boston Public Library, partnered with two other city agencies, won $1.9 million in broadband stimulus money for added public computers.
Web tool on Louisville, Ky., portal lets citizens search employee salaries and other municipal spending details.
Vice President Joseph Biden announces $183 million in broadband stimulus awards.
Kevin Dickey, CIO and chief information security officer of Contra Costa County, Calif., reforms a redundant Department of Motor Vehicles paper application process for all the state's counties.
Michigan county's budget blog and Washington, D.C.'s Apps for Democracy use citizen ideas to counter budget woes.
Michigan deploys the federal government's network-monitoring system EINSTEIN 1, indicating a potential new direction for state IT security.
Seattle Mayor-elect Mike McGinn to retain some of Greg Nickels' staff, including CIO Bill Schrier.
Worker productivity could improve when based on actual results instead of time worked.
CIO Phil Bertolini discusses Michigan county's budget savings.
California state and local officials took home technology accolades at the Center for Digital Government's Best of California awards ceremony.
Geo-IP displays link content that's customized to a citizen's physical location.
Aggressive new federal emphasis on transparency could lead to an imitation of that in states, says former deputy administrator of the Office of Federal Procurement Policy.
Traffic management video system in Arlington, Texas, keeps traffic smooth near sprawling Cowboys Stadium.
The NTIA and RUS consolidate the remaining two broadband stimulus funding windows to one and seek procedural feedback.
The NTIA and RUS lack the time and staff to thoroughly evaluate broadband stimulus grants, according to the U.S. Government Accountability Office.
Geo IP lets Utah citizens receive links that geographically apply to them when viewing Utah.gov.
Government layoffs leave cities and counties without resources to capture ARRA funds.
Houston's IT consulting firm indicates likely interest in consolidation and outsourcing from the city.
New 911 technology standard designed to save 911 call processing time appeals to more local public safety agencies.
New York City Mayor Michael Bloomberg announces his Connected City Initiative that involves several IT projects, mostly related to online services.
Tulsa County citizens check for flood plains using new Web tool.
Gloucester County brings its property reassessment process in-house after dumping vendor.
State and local governments gave energy efficiency a lower priority in 2009 IT purchasing decisions to avoid the upfront costs, according to a CDW-G study.
Tacoma, Wash., uses software as a service to rank the priority of IT projects.
Broadband stimulus observers argue over whether application requirements should be loosened to please large telecommunications providers.
State and local government sites win accolades at Best of the Web awards ceremony in Hollywood, Calif.
Workers' use of social networking Web sites may put IT security at risk.
Steve Jennings' last day is Aug. 31 as CIO for the county that includes Houston.
Edmonton, Alberta, offers 25,000 historical photos from its archives online.
Observers of the broadband stimulus process aren't sure what types of projects will seek government funds.
Several Maryland counties seek $100 million stimulus grant for joint broadband network.
The deadline for broadband stimulus applications was extended to Aug. 20 for submissions initiated by the original deadline of Aug. 14, due to submission glitches.
Satellite communication includes unmanned aerial vehicles and satellite images.
Montgomery County, Md., real estate agents use online property tax calculator that offers more accurate figures for potential homebuyers.
IT system that helps curb improper officer behavior helped the LAPD get a consent decree lifted by the Department of Justice.
OpenCape demonstrates a business model that local governments seeking broadband stimulus money may want to study.
The Association of Public-Safety Communications Officials will request changes to eligibility requirements for broadband stimulus funds that prevent public safety agencies from submitting stand-alone applications.
A short deadline for broadband stimulus grants puts the clamps on CIOs.
Seattle Chief Technology Officer Bill Schrier and others talk about their blogging experiences.
Yonkers and Mount Vernon, N.Y. partner with a vendor to deploy wireless phone and broadband service using a distributed antenna system.
Recently released broadband stimulus eligibility requirements exclude urban areas by requiring "un-served" or "underserved" coverage status, San Jose, Calif., CIO Steve Ferguson says.
The federal government released its application standards for state and local governments to receive broadband stimulus money.
Mayor Michael Bloomberg announces a series of IT initiatives for improved transparency.
New York City online stimulus tracker enables citizens to follow the movement of stimulus money and progress of funded projects.
California and Michigan revamp their state portals to include social networking links.
Software as a service calculates the number of proposed projects a government's IT staff can do in a given month, forcing agencies to accept limitations in Tacoma, Wash.
Applicants for broadband stimulus should have to complete broadband maps before receiving stimulus funding, two Congressmen say.
The New York Department of Information Technology and Telecommunications seeks vendor suggestions for a new ad-based free Wi-Fi strategy.
The District of Columbia reintroduces Apps for Democracy with three new features.
Arizona Department of Transportation uses GIS data to place crossings and underpasses.
New York City Wireless Network goes live, providing emergency responders high-speed connectivity across the city.
Worcester, Mass., City Council forbids texting among councilors during public meetings, prompted by a citizen complaint.
New Lenox, Ill. will send government communications via 'Zumbox' accounts, hoping to cut paper, printing and postage costs.
Utah deploys a new crime analytics tool that's being tested in more than 25 law enforcement agencies.
New York state sees a 75 percent savings by consolidating numerous McAfee contracts into one.
Local governments turn foreclosed homes into low-income housing.
Broadband Internet connectivity helps cities diversify economies and boost efficiency.
New York City adds several mapping features to its citizen GIS application.
Federal stimulus will fund updated traffic-monitoring software for St. Cloud, Minn.
Broadband stimulus should be awarded by states instead of federal agencies, says the National Association of Regulatory Utility Commissioners.
Gartner tells governments that are receiving stimulus money to prepare for more competition.
States seeking stimulus money for electronic health record systems may want to deploy them in conjunction with data warehouses like Michigan's.
Federal stimulus will fund updated traffic-monitoring software for St. Cloud, Minn.
Stimulus broadband money will be distributed during three funding windows for local governments.
Stimulus package funds could stretch further for local governments with an online reverse auction tool used by Norton, Ohio.
David Macdonald: Alameda County Information Technology Director Tracks Ballots with RFID
California Gov. Schwarzenegger's chief of staff, Susan Kennedy, won the IT Champion honor at the CIO Academy Awards in Sacramento, Calif.
Green initiatives: California IT employees toured the green data center at insurance company Vision Service Plan.
Local governments seeking broadband stimulus grants will have an opportunity to give input on grant requirements from the U.S. Department of Commerce.
Topeka, Kan., is using GIS maps to identify homeowners who aren't hooked into the sewer system, which generates revenue.
Harris County government telework supports continuity of operations.
Stimulus broadband dollars and eligibility requirements for local organizations will come from two different federal agencies.
Topeka, Kansas, generates $120,000 in unpaid sewer hookup fees using GIS to discover illegal sewer system usage.
California county has connected all of its first responders in 31 counties for years.
A Chicago music teacher uses unorthodox methods that produce advanced students.
Richmond lets local 911 centers get automatic alerts from alarm companies.
Colorado CIO Mike Locatis urges new funding approach.
Municipal-broadband network in Bristol, Va., makes it the only U.S. city named in Top Seven Intelligent Communities of 2009 list.
Association of Public-Safety Communications Officials standard will let 911 centers receive alarm companies' alerts automatically.
New York City Fire Department gives firefighters and fire inspectors real-time access to analytics and predictive models.
GIS-based Web tool lets citizens view funding and project status in California.
Automated phone systems in California, New York, Ohio, Kentucky and North Carolina can't handle unemployment insurance applicants.
Yuma County, Ariz., CIO Neal Puff decides public information officer is better suited than CIO to control look and feel of county Web site.
EarthLink paid Houston a $5 million penalty for reversing plans to build a free municipal Wi-Fi network throughout the city.
Local 911 centers might soon have a national template for automatically receiving alarm company alerts.
Data center consolidation and cooling changes cut energy consumption and save money.
Innovative attempts to cut program costs and improve services draw attention from observers.
City employees increase Web traffic by posting content themselves.
Salt Lake County, Utah; Arapahoe County, Colorado, get honors.
First responders and field staff use digital pen to transfer written notes to GIS maps.
New York State Department of Health's automated Medicaid eligibility system loses millions of dollars from mismanagement and undetected fraudulent claims.
Chicago Office of Emergency Management and Communications demonstrates its EOC on wheels.
Connecticut towns fear punishment for noncompliance with transparency laws.
Indiana technology management changes include consolidating servers, networks, e-mail systems to reduce state budget deficit.
Mosquito surveillance alerts Valdosta of insects carrying West Nile Virus and directs employees where to spray insecticides.
Nintendo Wii and Sony PlayStation game consoles encourage patrons to engage with one another.
Hollywood ceremony honors excellence in state and local Web portals.
State Rep. Carl Isett's office defends the Texas Department of Information Resources' data center contract with IBM, saying it was written effectively to hold IBM accountable
GIS maps help Cary, N.C., parks department create sports teams and schedule practices.
An IT pilot in Seoul, South Korea signals a new role for government and green IT.
The Virginia Information Technologies Agency and state CIO Aneesh Chopra steer rural governments to the necessary resources for establishing broadband technologies such as WiMAX.
Vanderburgh County, Ind., deployed GPS tracking devices in snowplows, giving citizens a better idea of how long to wait for snowplow service.
Salt Lake County's online voter registration reduces manual data entry and rejected registration forms.
Austin gauged citizen preferences before redesigning the city's portal.
Enlightened development strategies remove obstacles for individuals with disabilities.
National convention drove emergency management and Web improvements.
Online social networking forums are now the default source of community information for many Americans. A forthcoming social networking application on the West Virginia state Web portal could provide a template for cities and counties to imitate.
bLOGINCafé at festival teaches citizens how to blog.
Police consider new method for Metrorail riders to report incidents.
Even with $4 billion in federal funding for emergency preparedness, mass casualties would overwhelm emergency rooms, experts say.
Electronic filing for property statements and RFID tracking of election ballots draw attention.
Grants.gov workers use Web conferencing to explain complex funding system.
Ferguson cites San Jose's interest in technology as reason for the move.
Molly Rauzi helps coordinate communications and security systems for Democratic National Convention.
Federal grant portal offers new tool to help navigate the application process.
State's Health Insurance Connector Authority rolls out plan comparison Web site in just four months.
Benefits delays derail effort to modernize and outsource eligibility process.
David Brailer on Health IT; Emergency Managers Ponder Climate Change
Changes in workplace expectations and energy prices make telework a viable option for state and local agencies.
Web-based video conferencing lets five schools share one algebra teacher.
Rise of identity theft sparks drive to block Social Security numbers and other data.
City places Peter Collins on administrative leave.
New back-up data center helps strengthen business continuity.
Automated eligibility, electronic claims and analytics help control health spending.
California seeks better fleet data, Montana county maps wind and Virginia promotes remote work to cut energy consumption.
Rugged GETAC M230 Takes Whatever Abuse You Can Dish Out