Government Technology

Brian Heaton

Brian Heaton is a senior writer for Government Technology. He also regularly contributes to Governing, Emergency Management and Public CIO magazines. Brian started his journalism career in 1999, covering sports and fitness for two trade publications based in Long Island, N.Y. He can be reached at bheaton@govtech.com and @govtechbrian on Twitter.

 

Twitter: @govtechbrian

Recent Articles

State Spending Transparency Improving, Report Finds
March 14, 2012 - Washington and West Virginia get better grades, and California is falling behind, according to new U.S. PIRG scorecard.

Washington, D.C., Fire Inspection Reports Go Digital
March 13, 2012 - A paperless records system is giving the Washington, D.C., Fire and Emergency Medical Services Department more accurate inspection statistics.

Real-Time Child-Care Data Saving Millions in Oklahoma
March 09, 2012 - Swipe card attendance system keeps day-care center and state financial books balanced in the Sooner State.

County Uses Fraud Solution to Unearth $1.5 Million
March 08, 2012 - Relying on information provided by a fraud detection program, Indiana's Delaware County is billing property owners for unpaid taxes.

Tech Helps Transit Authority Rebound in Gulf Coast Area
March 07, 2012 - Transportation management software gives Mississippi's Coast Transit Authority an edge in re-plotting routes to accommodate riders that moved inland after Hurricane Katrina.

Cloud Technology Wins in NYC Super Bowl Parade
March 06, 2012 - New York City's IT department's use of Microsoft's Azure successfully handled huge spikes in Web traffic during Super Bowl victory parade ticket sweepstakes.

Web Chats Help Streamline Operations at New York Jail
March 05, 2012 - A new Web-based video-conferencing system is helping to better connect inmates with probation officers and attorneys at Niagara County Jail in New York.

5 Tips for Managing Successful Vendor Relationships
March 02, 2012 - Experts share best practices on creating and maintaining a healthy customer-vendor relationship.

Christopher Mitchell
February 29, 2012 - Director, Telecommunications as Commons Initiative, Institute for Local Self-Reliance

Christopher Mitchell
February 29, 2012 - Director, Telecommunications as Commons Initiative, Institute for Local Self-Reliance

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Government Best Practices


Collaboration for the Public Sector


Collaborative Justice: Transforming Criminal Justice Services Through Unified Collaboration
This issue brief examines video collaboration in every stage of the human justice process, demonstrating how this technology can not only make services more efficient, affordable, and accessible.

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
Today, thanks to new cloud technologies and high-quality networks, mobile video services - which provide not only cost savings but which help governmental interactions become more efficient - are more feasible than ever before.

Modernization as a Service: Acquiring IT through Innovative Procurement

Five Ways Collaboration is Driving Government Performance

Mobile Video Collaboration: The New Business Reality
 

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