Jessica Renee Napier is a California-based writer who began her journalism career in public broadcasting. She teaches yoga, enjoys traveling and likes to stay up on all things tech.
Livingston County, Mich., receives several thousand malware attacks per day, but its recovery plan and backup allow it to continue operating without any significant impact.
The project is working to replacing 558 bridges in three years, and has strict guidelines for design reviews and specific types of required responsiveness.
A detailed map shows that agencies across the United States are paying substantial fees to third-party applications to learn more about the populations they are sworn to protect.
During the next six months, city officials will monitor how well the devices hold a charge, how they perform while lying idle in a vacant property, the possibility of theft, and false alarms.
Winners in the four different categories also demonstrated leadership, creativity and initiative in driving change, and utilized technology to achieve results.
The county is looking to direct the deficiencies in the number of minorities reflected in IT careers.
By developing a customer service vision, story and codes of conduct, the county has worked with employees to develop a much different and better expectation.
The Bexar County Jail reduced its prison population by more than 25 percent using data analytics.
The university has released a Request for Information to improve campus transportation as it relates to safety, mobility and efficiency for all the different people who use it.
The new WorkSourceWA platform supports collaboration between the technology platform, future employees, workforce stakeholders and recruitment services.
Assessments attempt to best pair dogs' personalities with their potential owners'.
In May, Arcata’s City Council voted to rezone an abandoned industrial area to allow for the cultivation, processing and wholesale of medical marijuana and related products
The Orange County, Calif., Community Resources' cross-department virtualization upgrade has saved the city time and money.
New Jersey's Ocean County College has implemented an online readiness test and a suit of remedial course modules with the capability for adaptive learning.
The board ensures not only that IT investments are leveraged across the enterprise, but also that the best decisions are made and successfully delivered.
The Park District for Oak Park, Ill., has found that dashboard software has boosted performance and efficiency, thanks to its enhanced reporting tools.
Educators not only need to keep kids interested in STEM, they also must help them see it as a career path. One way to do that is through building and launching model rockets.
City decision-makers recently decided to integrate Civic Voice, a cloud-based platform designed to help government agencies engage citizens online.
Plus, three trends are currently taking place in digital education.
The landscape of classroom learning is shifting, and with it, districts, schools and teachers are learning new pedagogy to support a 21st century education through digital learning.
The service, which took six months to develop, was on the municipality’s wish list for three years.
With Congress' approval rating at an all-time low, the civic technology community is gathering to fix the dysfunction.
During the Northern California King Fire, a fire mapping tool created for New Mexico proved its value.
Spurred by the role its hosts played after Hurricane Sandy, Airbnb partners with cities that plan to leverage its platform in emergencies.
The technology upgrade will revamp the state's financial infrastructure, and is expected to improve significantly how workers and customers interact with the state when it comes to accounting, budgeting and procurement.
As Corpus Christi field personnel move toward the use of mobile technologies, the push is to provide a secure information resource wherever and whenever needed.
The National Resource Network is more than a 311 call center — it is an attempt to improve how the federal government supports advancing local priorities.
The upgrade to 100 gigabits will benefit state agencies, schools and act as a catalyst for economic growth and development.
The state Department of Transportation's Website Advertising Pilot Project has evolved from manually posted images to a sophisticated system that allows government agencies to target various factors, generate more revenue and adapt to more modern civic strategies.
Longboat Key has launched an online graph for employees and the public that display revenues and expenses directly from the finance department's database.
Faced with increasing costs for telecommunications services, Martin County, Fla., built its own fiber network.
Breaking through the data bottleneck is boosting the agency's performance in multiple ways.
Under the Safe + Smart Cities pilot program, the city wants help to solve the issue with the most legal and technology challenges -- which has yet to be determined.
Police department's IT overhaul brings efficiencies and cost savings.
Senate Bill 806 was recently signed by Calif. Gov. Jerry Brown, enabling the DMV to experiment with electronic license plates.
Van Wert County, Ohio, is the first "connected community" in the state.
An updated home page for Fairfax County, Va., cuts down on clutter in favor of a responsive look and feel.
Rancho Cordova, Calif., and Google are jump-starting the online presences of local businesses with a new program.
The Dayton, Ohio Police Department is using technology from a local company to lure, then catch, electronics thieves.
Web-based dashboard integrates crime and traffic crash data to improve operational efficiency.
A housing open data feed, paired with more than 20 other data sets from all levels of government, powers an app that ranks the health of San Francisco neighborhoods.
A new online system helps track stakeholders in the Arkansas horse racing industry, and distributes race winnings.
A statewide automated external defibrillator system in Maryland requires program sites to register the devices, increasing the likelihood that they can be accessed quickly when needed.
Data collected by Buffalo, N.Y.'s 311 Center determines where its multi-jurisdictional Clean Sweep program will conduct operations.
New York's capital city has a redesigned website, a municipal service tracker and a new CIO.
A custom project management solution is helping the district more efficiently execute as many as 400 annual parks projects.
Gulf Shores, Alabama may be a small town of 9,000, but its new website shows that it's recovering from the 2010 oil spill in a big way.
The Indiana Department of Corrections is using a new software package to customize notifications for victims of crime.
In Humboldt County, Calif., the workflow management solution has helped enhance the county’s permit application process and allowed citizens to browse permits online.
In March, Frederick County became the first jurisdiction in Maryland to make this service available to certain wireless customers.
Palo Alto, Calif.'s new Innovation Council mirrors the culture of the region, inviting entrepreneurial, innovation-based creative spirit to inform city decisions.
Four regions are banding together to improve economic competitiveness, support families and enhance quality of life.
Toronto responds to about 1 million calls per year at its 311 call centers, and is now using speech analytics to enhance call center operations.
A new digital literacy platform in California uses gaming elements to help job seekers master the skills needed for online job searches.
Streamlining and standardizing open data means citizens using their 21st-century devices would interface with government that isn't "stuck in the 20th century.”
The bright red vehicle makes rounds in Boston’s neighborhoods, offering a menu of city services to constituents.
The state's online business licensing system completes a previously week- or month-long process in days.
A new outdoor Wi-Fi network in Amherst, Mass. features wireless access points that allow high speed connectivity in local business and residences too.
IT officials in Boise, Idaho will shrink their data center inventory in 2013, made possible by new fiber optic cable that improves connectivity and productivity for the city workforce.
Idaho’s Boise Airport implemented a safety management system to allow better tracking of airfield discrepancies, which enhances public safety and reduces delays caused by issues on the runway.
In June, the library switched from a traditional online system, which required specialized knowledge and advanced search skills, to “smart” search options similar to conducting a Google search.
Two days after Election Day, the city and county of San Francisco hosted its own type of election — a photo contest to determine the favorite area fire station.