Kristy Dalton

Contributing Writer


Kristy is known as “GovGirl” in the government technology industry. A former city government Web manager with a passion for social media, technology and the lighter side of government life, Kristy is the CEO of Government Social Media.

March 4, 2016

How to Coordinate Social Media Outreach Efforts Across Your Agency

Just one state agency may have 30 separate social accounts. What's the best way to manage them?

January 18, 2016

3 Ways to Take Advantage of Your Social Media Downtime

Social media is never actually “done,” but here are some things to work on when the rest of the process seems to be running smoothly.

December 8, 2015

State of Social Media: What’s Changed in 2015?

As the year comes to a close, it’s helpful to reflect on how government social media has changed and what to expect in 2016.

October 12, 2015

Zombie-Proof Your Data Center

When you’re talking about keeping data safe, you have to plan for any emergency situation, like hurricane, fire or zombie outbreak.

October 2, 2015

Social Media Analytics: The Importance of Conversion, Participation Rates

When you’re looking at measuring the effectiveness of your agency’s approach to social media, try to focus on data that helps you understand whether your efforts influenced action.

September 3, 2015

Advice from Future Self at Accela Engage

Local government officials answer the question, if you could go back in time, what one piece of advice would you tell yourself about using technology in your current job?

September 1, 2015

Online Input, Real-World Impact

Governments can get valuable citizen feedback from social media, but there are keys to being successful.

July 10, 2015

4 Ways to Constantly Come Up with Social Media Content

When posting to social media networks, odds are good that at some point, you will run out of ideas. Here are a few content-generation techniques to try.

June 16, 2015

Gaining Social Media Buy-In for Government

Use the social traffic gained from a major weather event to gather data on engagement and reach of your social posts -- and report this data back to management.

April 10, 2015

3 Essentials of Sustainable Social Media

How to support a maintainable government social media program.

March 27, 2015

Humanizing Government Social Media

One tip: Having a sense of humor and being fun on social media can be an effective strategy for growing your audience.

March 6, 2015

Who’s in Charge of Social Media?

How social duties have evolved since government got on board.

January 6, 2015

4 Common Mistakes in Government Social Media Policies

These best practices are commonly overlooked in the development of government social media policies.

November 26, 2014

Neighborhoods Are Social Networks Too

Why the Nextdoor hyper-local social network is exciting for public agencies.

October 24, 2014

Staying the Course with Facebook

Despite big changes, don’t jump ship with your agency’s Facebook page.

October 10, 2014

How Cities Can REALLY Use Nextdoor Social Network

How can police, fire and public information officers could use the platform? Watch the video to find out!

July 28, 2014

3 Social Media Tools for Cops

Nearly 96 percent of law enforcement agencies use social media, according to a survey, and these three tools can help officers best utilize the platforms.

June 23, 2014

City Responds to Negative Tweets with Humor

Not many people can seriously clarify why a city’s drinking water “tastes like cat poop,” but College Station, Texas' Jay Socol does it with style.

July 24, 2013

Be a Guest on GovGirl

GovGirl has hosted several guests over the last couple of years, from govies to industry folks to her peers -- now it's your turn!

July 17, 2013

Facebook for Government in 60 Seconds

The Facebook platform has changed constantly since it was launched, and in this amazingly quick video, GovGirl covers how to set up a page for your agency.

July 10, 2013

Create Webpages for Services You Don't Offer!

People sometimes have no idea what agency offers the services they need, and there's no reason not to be helpful.

June 26, 2013

New Govtech.com Website

The new site features responsive design, better search functions and social media integration throughout.

June 19, 2013

Instagram App for Government

Many agencies are already using platforms like Facebook and Twitter and they’re looking for other tools to reach citizens. Have you wondered how Instagram can fit in to your social strategy?

June 12, 2013

How to Make a Podcast, with Mark Fletcher

Podcast pro Mark "Fletch" Fletcher shares his expertise on how to get and keep an audience for your agency's audio content.

June 10, 2013

Leaving a Legacy in the Public Sector

If you’ve done it right, the projects, systems -- even culture you’ve helped create – will benefit your government and citizens for a long time to come.

June 5, 2013

4 New Ways to Use Public Libraries

Many public libraries have struggled to stay modern and relevant in today's world, so this GovGirl video is a tribute to those who have done so.

May 22, 2013

What Your Kids Do On Facebook

May 15, 2013

Can Government Songify Video?

May 13, 2013

No. 1 Thing to Get Right in Transparent Government

May 8, 2013

Why GovGirl Does What She Does

There's a sizable disconnect between the material the public sees and the passion and energy that government staff has in what they do -- and GovGirl aims to bridge that gap.

May 1, 2013

Dancing at NASCIO & Random Questions with Cathilea

GovGirl hangs out at the NASCIO midyear meeting in Washington, D.C., and gets some CIOs to bust a move!

April 24, 2013

Texas.gov Redesign & Dancing with Aunt GovGirl

GovGirl -- and her niece and nephews -- share the ins and outs of the new Texas.gov redesign.

April 23, 2013

Accela's Big Announcement for Government -- Civic Cloud & Civic Hero

GovGirl chats with Accela's CEO and discusses the company's new business model, citizen reporting app and new tagline.

April 17, 2013

#OneBoston, Hackathons & Cat Ears

In this week's video, GovGirl discusses the Boston Marathon tragedy and its promoted hashtag.

April 10, 2013

Austin's Google Fiber, Infographics & Trending Topics

In this week's video, GovGirl talks Google Fiber, and takes a stab at her own infographic.

April 3, 2013

#Hackergov and Trending Topics

In this week's video, GovGirl talks hashtags and their prevalence, and how Longmont, Colo., is promoting its first hackathon.

March 27, 2013

New YouTube Channel Design

In this week's GovGirl video, get a quick video tutorial on upgrading your channel design on YouTube.

March 27, 2013

Digital Counties Survey with Bill Schrier

Formerly the CTO of Seattle, Bill has had a long career in government, and currently serves as the Deputy Director of the Center for Digital Government.

March 20, 2013

Digital Counties Survey and Trending Topics with Bill Schrier

In this week's GovGirl video, Schrier spoke about various popular annual awards programs that are opening soon and his recently-announced successor to the CTO post in Seattle.

March 13, 2013

New Pinterest Analytics and Trending Topics

GovGirl shares how to look at your agency's most popular pins on Pinterest and the launch of New York's open data portal.

March 11, 2013

Seattle PD's Funny Tweet and Trending Topics

This week's trending topic video from GovGirl starts off showing government with a sense of humor.

March 6, 2013

Seattle PD's Funny Tweet and Trending Topics

This week's trending topic video from GovGirl starts off showing government with a sense of humor.

February 27, 2013

City Wins Tech Center and Trending Topics

If you’re like most public-sector employees, you don’t have much time for watching videos. So “GovGirl’s Trending Topics” quickly covers top stories in government innovation.

February 20, 2013

First Step in Website Redesign: Collecting Data

Collecting data sounds boring, but it can give you a lot of helpful information about your existing website that will make your redesign more meaningful.

February 13, 2013

New Website Review: City of Los Angeles

As a former city government Web manager, GovGirl was eager to see the city's new site, and she put together this quick video review.

February 6, 2013

Does the Vine App Have a Place in Government?

If you had to communicate in 6-second increments, there's no room for boring! A video encouraging business license renewal online, for instance, would get right to the point.

January 30, 2013

Shoot Video With Your Smartphone

GovGirl talks with Government Technology's "Video Dude" about easily shooting decent quality videos to upload to your YouTube channel and share on social media.

January 23, 2013

Baby Boomer Blogger Breaks Government Stereotypes

Mark Funkhouser of the Governing Institute shares with GovGirl some thoughts on his blog, "Bring on the Funk."

January 16, 2013

3 Ways to Use LinkedIn for Government

GovGirl shares how to use LinkedIn to strengthen your brand, share updates, and for social recruiting.

January 9, 2013

See Your Potential Facebook Reach

GovGirl shares a simple trick for finding you city's potential reach on Facebook in just a few easy steps.

January 7, 2013

Government Email Outreach Secrets

GovGirl connects with Jennifer Kaplan from GovDelivery (a GovGirl sponsor) in a Google Hangout to learn the secrets of maximizing e-blasts.

January 2, 2013

Prepare a Zombie Survival Kit

GovGirl takes a look at what should be in every citizen's disaster survival kit.

December 19, 2012

Facebook Branding for Government

In GovGirl's new series on Facebook strategies, this video discusses setting up a great foundation for your page.

December 12, 2012

GovGirl Answers Your Questions

GovGirl takes a look at some of the feedback and questions sent in by readers.

December 5, 2012

YouTube Tips for Government

GovGirl explores how to optimize your YouTube channel.

November 28, 2012

Social Media Field Guide Author Interview

GovGirl takes a look at two government superstars who teamed up on a book to help public agencies effectively use social media.

November 15, 2012

GovGirl Covers re:Public

At this event in Tucson, Ariz., GovGirl rubs elbows with some of the most innovative leaders in state and local government.

November 7, 2012

Mobile App or Mobile Site?

This GovGirl video explores the pros and cons of each, and covers the best practice of "Responsive Design."

October 31, 2012

How to Host a CityCamp

GovGirl explores what makes these 'unconference' style events such a hit.

October 25, 2012

What's Hot, According to Top State Tech Leaders

GovGirl chats with CIOs at the 2012 NASCIO Annual Conference in San Diego.

October 18, 2012

How to Host a Twitter Town Hall

GovGirl shows how to take your traditional public meeting up a notch using social media.

October 10, 2012

Must-See Social Media Advice for Government

GovGirl talks with Nicole Sunstrum, the social media specialist for Michigan.gov.

October 4, 2012

Are Digital States Graduating with Honors, or in Detention?

GovGirl gives you a cheat sheet for the longest-running examination of technology use in state government.

September 26, 2012

GovGirl: Can Government Do Viral Video?

Kristy Fifelski chats with local government officials who are defying the idea that government communication must be stiff and boring.

September 13, 2012

GovGirl joins e.Republic

We're going to expand and continue GovGirl and keep posting videos showing the fun side of government.

July 9, 2012

A Politician's Guide to Social Media

These tips simply show you some basic ideas - there are so many additional ways to take it further and optimize your social media presence.

March 7, 2012

Government Innovation YouTube Channels

Videos posted on these channels are helpful for both government employees and citizens!

December 28, 2011

Top 5 GovGirl Videos of 2011

Videos posted on these channels are helpful for both government employees and citizens!

December 9, 2011

Accessibility Requirements for Government Websites - Proposed Rules Round 2

Remember back in late 2010 when the United States Federal Government (U.S. Access Board in particular) asked the web community for input about proposed rules on website accessibility?

November 5, 2011

Hack4Reno Part 3

This is the second video describing the process leading up to the Hack4Reno.

October 14, 2011

Hosting a City Hackathon Part 2

This is the second video describing the process leading up to the Hack4Reno.

October 5, 2011

Hosting a City Hackathon

The Hack4Reno civic hackathon event will be held in downtown Reno on Oct. 15-16.

September 21, 2011

Donate old cell phones to government programs

What can you do with all those old cell phones? Donate them to government programs that go to good causes.

September 3, 2011

Prepare for government web emergency

What can you do with all those old cell phones? Donate them to government programs that go to good causes.

September 1, 2011

Selling ads on government websites

GovGirl gets a new look.

August 12, 2011

'Searchify' Government Websites

Sounds like a Harry Potter spell, but the trend is to 'Searchify' government websites.

July 5, 2011

What's your favorite laptop for conferences?

What's your favorite conference laptop?

June 1, 2011

New Utah.gov website takes risks

What do you think of their bold new focus on 'Search'?

May 16, 2011

Interviewing everyday people on the Digital Divide

I chatted with a few people on the streets on Cincinnati, Ohio, a couple of days ago.

April 28, 2011

Digital Divide Sucks Part 1

There are some people who still don't have regular access to computers and the internet.

March 18, 2011

8 Ways Government Can Connect With Citizens

Doing these 8 things would make citizens seriously take a step back and re-think their government.

March 9, 2011

GovGirl's Favorite WordPress Plugins

Learn about Akismet, Flexible Lightbox, Sociable, Google Sitemap Generator, Register Plus, WPtouch and User Photo.

March 4, 2011

Government Fun on Facebook

This video shares stories about communities that have connected with citizens by having a sense of humor on social media.

February 28, 2011

10 toolbar extensions for government

Check out 10 cool toolbar extensions for government!

February 24, 2011

Web Author Handbook Template for Government

Maintaining a consistent government website is tough when you have multiple authors.

April 29, 2010

Key to government website success starts with analyzing web data

How can we decide where we want to go if we don’t know where we’re at?

April 1, 2010

April Fool's from Google

Google shows some humor with an April Fools joke.

March 20, 2010

It took Google to prove that social media works (now local governments are committed)

So what did it take for local government to see proof that social media works?

March 19, 2010

Reno's YouTube video for Google's fiber internet

I just have to share this!

March 12, 2010

Even inventor of www is talking about open data

I'm thinking he knows what he's talking about (in case you don't know, he invented the world wide web).

March 10, 2010

'Open data' websites rock

San Francisco, NYC, DC, and the newest one announced last week is Seattle - all are opening city datasets to the public.

March 8, 2010

City of Reno launches mobile website and requests input

The New Look Of Interactive Government

March 6, 2010

My slides for Nevada Interact presentation

The New Look Of Interactive Government

March 5, 2010

Preparing to talk about citizen involvement at a role of government workshop

19% of internet users say they use Twitter or another service to share updates about themselves, or to see updates about others.

March 2, 2010

What does the Open Government Directive mean for local government?

Federal government web administrators certainly have job security these days.

February 26, 2010

19% of internet users use a status-update service

19% of internet users say they use Twitter or another service to share updates about themselves, or to see updates about others.

February 25, 2010

Check out "The New Look of Interactive Government"

My session explores concepts such as government involvement with mobile and iPhone applications, widgets, sharing data, social networks, live chat and online town halls.