Steve Towns is the former editor of Government Technology, and former executive editor for e.Republic Inc., publisher of GOVERNING, Government Technology, Public CIO and Emergency Management magazines. He has more than 20 years of writing and editing experience at newspapers and magazines, including more than 15 years of covering technology in the state and local government market. Steve now serves as the Deputy Chief Content Officer for e.Republic.
Georgia CIO Calvin Rhodes and Washington state CISO Agnes Kirk weigh in on how to garner support for a cybersecurity strategy that protects against today's threats.
CIO David Cagigal outlines his vision for a more unified customer experience online.
Georgia CIO Calvin Rhodes outlines a possible use case for AI software in government.
Michigan CIO David Behen argues that while data analytics tools can help government be more efficient, the decision-making should be left to humans.
Georgia CTO Steve Nichols thinks intelligent software has the potential to help provide better services to citizens.
Delaware CIO James Collins talks about his state's enterprise data management approach, which positions the state to build on its early analytics successes.
The sheer quantity of data held by government forces a conversation about cloud, according to Washington CIO Michael Cockrill.
Wisconsin CIO David Cagigal thinks every time a citizen interacts with government, it should make government smarter.
State CIOs argue there’s a time and a place to embrace iterative development.
CIOs share insights into how to make the most of public-private partnerships.
The career public servant is a concept nearing extinction. Here's how CIOs are preparing for what's next.
Recruiting a new generation and coping with tech changes are key challenges, says CIO Anne Roest.
A new Business Atlas tool combines multiple data sets to provide sophisticated market research for potential employers.
This year’s top digital cities have developed a mature infrastructure that lets city leaders experiment with technology projects that are molded in the image of the average citizen's lifestyle.
NASCIO poll and local efforts in Salt Lake City and Lexington, Ky., point to uptick in IoT planning.
The conference's second full day revealed an evolving climate in state IT, and ideas to increase government efficiency and service.
Officials convene in Salt Lake City to share best practices in innovation, smart technology, cybersecurity and data analytics.
Data sharing in the state is being driven by deployment of an integrated eligibility system for health and human services programs.
To deliver services to a city of 4 million people spread across 469 square miles, you need numbers, to measure, and to have priority outcomes.
City leaders nationwide fight to close the gap between Internet haves and have-nots.
With agency customers asking both for more and more complex cloud services, the Georgia Technology Authority is developing an enterprise approach to cloud.
CIO Gary Cavin says it's a cornerstone of his city's success.
Millennials may have different expectations than the employees they replace.
Ohio’s largest county is latest to move servers to state data center.
Winning sites in the 2015 Best of the Web competition tend to use simple, high-image, low-text designs; prioritize accessibility and mobility; and start with a design philosophy that puts the user first.
New York’s executive deputy CIO discusses the state’s evolving workforce requirements.
For New York, the platform approach has a number of advantages over traditional software development.
CIOs seek to evolve their agencies in the wake of coming retirements and changing technology.
Millennial workers without tech backgrounds and coding on their phones -- this isn't your father's IT shop.
A dozen states appointed new CIOs this year and in late 2014 -- here’s a look who they are and how they’re settling in.
County CIO Rich Sanchez says data sharing and analysis are growing priorities for the nation's most populous county.
Bhatt spent five years as Cisco’s Internet of Everything expert for local government, which gave him a front-row view of how governments worldwide are using the emerging Internet of Things to work smarter and more efficiently.
Baden says it’s time for Minnesota’s central IT department to evolve.
In her new role — her first in the public sector — Miller says she’s determined to carry out the governor’s mandate to transform state IT and re-imagine government programs.
CIO Jason Allison talks about restoring credibility and adding value through enterprise IT.
Data sharing and analysis platform gives employees access to data from across the city, along with new tools to crunch it.
Emerging technology like blockchain — bitcoin’s backbone — are on the horizon
In this year's survey, the Center for Digital Government recognizes 54 counties as adaptive IT leaders, collaborators and arbiters of the public trust.
IT chiefs react to looming retirements and tech changes.
Public CIOs are deciding what to keep in-house and what to place in the cloud.
State CIOs still need answers on the national public safety network.
CIO Jim Bates talks about how Alaska uses its private state-owned cloud, challenges and cloud computing's future.
Cost, pressure and business demands are pushing states toward hosted infrastructure and apps.
NASCIO members will lobby federal officials on state IT concerns this week.
Governments don’t need to figure out open data on their own.
Rebounding from recession, states and localities launch a wide range of system upgrades.
Utah is aiming to have all state and local open data online by December 2016
Veteran CIOs offer advice on how to hit the ground running.
With rates tied to customer volume, adding users is key to success for the state’s CalCloud service.
City experts say better community partnerships could reinvigorate "check box" transparency.
To find technology in this year’s speeches, you often need to read between the lines.
2014 may not have been the year, but there are definitive signs that we’re pointed in the right direction.
Plus, Howard County, Md., launches a CISO-in-Residence program and NIST releases version 1.0 of its Framework for Improving Critical Infrastructure.
Plus, wireless carriers face end-of-year FCC deadline, Los Angeles launches a $1 million innovation fund and a revamped app in Fairfax County, Va., gives citizens access to crime data.
Cities can let potentially disruptive developments just happen to them, or they can embrace the change and figure out how to use it.
State CIO Mark Raymond describes project funding and business transformation efforts.
In this year's Digital Cities Survey, top cities recognize the value of technology, empower their tech leaders and use new ideas to make life better for everyone who lives there.
Massachusetts' first GIO discusses open data and the evolution of his office.
With 36 governorships up for election, the fate of many state IT leaders hangs in the balance. Here’s what we know.
This year's top-ranked state and local websites for digital information and services.
Texas Chief Information Security Officer Brian Engle talks about how the cloud and the Internet of Things are impacting cybersecurity.
Complexity has slowed statewide efforts, but CIOs are launching new initiatives.
State CIOs wrestle with big data, open data and overwhelming complexity.
Idaho and Connecticut take home "most improved" honors in the 2014 Digital States Survey, while other states are singled out for technology success in specific program areas.
Governments and workers will need to plan for a more sophisticated workplace.
State and local agencies are harnessing the cloud in new and creative ways.
Ron Baldwin talks about securing employees' mobile devices in the workplace.
Ranks of government CDOs grow as agencies implement analytics.
The FCC plans to update the 20-year-old technology program for schools to streamline the application process and refocus on broadband.
An increase in government spending does not necessarily mean an increase in IT spending.
Also, transforming procurement and learning from HIX are topics for NASCIO day two.
Maine internship program copes with the ‘silver tsunami.’
Governments worldwide share many of the same challenges and are using technology to address them.
City may link community broadband project with huge IT privatization plan.
Failure to teach students even basic theory behind how computer technology works has several implications—none of them positive. That’s the motivation behind a new push to boost computer learning in public schools.
Government leaders and vendors meet to talk about bringing procurement into the cloud era.
And Los Angeles and Baltimore are poised for new broadband projects.
CIO Richard Sanchez says one of his first challenges was coaxing 34 very large and very independent departments to collaborate among themselves and with the central IT department.
See which state and local governments have made their open data promises official.
Allowing drought-plagued Californians to see how much water their neighbors use inspired customers to consume 5 percent less.
The national public safety network needs state input.
Darryl Ackley discusses the evolving IT workforce.
Deputy Chief Innovation Officer Shannon Spanhake shared some advice based on the San Francisco experience to a rapt crowd at the California CIO Academy.
A panel of state and local government executives at the California Public CIO Academy discuss communicating bad news and hiring millennials.
Public-sector leaders who are reshaping government operations for the better.
Though we're reducing the number of print issues this year, we remain committed to upholding the magazine's tradition of credible, high-quality coverage.
Most agencies can’t match private-sector pay, and governments can no longer depend on superior benefits packages as a recruiting tool.
The top 3 tech policy trends that will demand attention from state and local leaders this year.
State and local CIOs give their take on the biggest issues of 2013.
One person can be the start of something big.
Aaron Sandeen also talks about investment in staff training.
Re:public speakers illustrate that you should never discount the power of an individual with a good idea and the perseverance to see it through.
Uber, Lyft and other members of the sharing economy are onto something.
Some say purchasing rules lock out important IT talent.
Day two of NASCIO conference covers public safety communications, BYOD and project funding.
State CIOs hear plenty about thinking outside the box.
News reports have state-run health insurance marketplaces faring better than the federal portal, with some marketplaces enrolling thousands in health coverage.
For cities searching for ways to use mobile technology effectively, Boston's latest app offers a case study on how to do it right.
CIOs won’t get anywhere without close cooperation with political leaders and agency managers.
What government wants from IT vendors.
USC professor explains what gamification can — and can’t — do for your agency.
Splunk CIO Doug Harr explains why his company’s technology is moving out of the data center and into your everyday life.
Center for Digital Government event highlights private-sector contributions to government modernization.
From the moment an IT project is launched, there’s political pressure from agencies to back off business changes that would deliver results.
One of the surest ways to crush innovation is to run it through the typical government procurement process. Government purchasers have to act faster.
Technology can be critical to emergency response and recovery efforts.
State chief innovation officer says CitiStat and StateStat management programs helped pave the way.
Yes, says Oracle’s Peter Doolan. But it’s likely to look very different from today.
Mobile technology is creating new ways for officials to violate public records laws. Orange County, Fla., learned that the hard way.
The comptroller wants to give software behind its transparency site to other state and local governments, which he hopes will create a community of users that constantly adds improvements and develops new features.
Can big data lead to better understanding of critical issues like health care, crime and unemployment?
Now is a great time for CIOs to sharpen their powers of persuasion.
The state's IT initiative promises to cut the cost of running IT in state government, and boost service levels by modernizing equipment and housing it in a state-of-the-art facility.
If there was any doubt about citizen desire to register online, California’s one-month experience with it running up to the November general election erased it.
These best e-government practices aren't from this side of the pond.
Living in a hyperconnected world means that your competition is everywhere.
Cybersecurity, drones and identity management will figure prominently this year.
A look at how government data centers changed the way we work and live.
From the presidential campaign to law enforcement, big data aims to improve interaction for citizens.
Gov. Rick Snyder leads a tech-savvy team that aims to prove that strategic technology investments can both lower the cost of running government and make citizens happier with the services they receive.
Here's a look at some of our most disappointing stories of 2012.
A look at the future of transportation, higher education, health care and public safety.
CIO John Letchford says of the state's 1,600 IT employees, only 32 are under the age of 30.
Virginia CIO Sam Nixon discusses cybersecurity challenges and new technology that is helping protect information.
Sonny Bhagowalia discusses how the state plans to make 1 Gbps connectivity on the islands a reality.
As budget director, Nixon has led the charge for strategic technology investments.
In the war on cybercrime, the nonprofit information sharing group may be state and local government’s secret weapon.
CIOs are getting more innovative in sharing resources.
A rapidly spreading rumor about the city last year offers a cautionary tale for public officials who think social media has little to do with the business of governing.
Exploring how technologies are changing the way candidates outreach to voters and how voters choose candidates.
Tech growth means public CIOs can play a role in drawing tech startups to local economies.
Utah's former CIO Steve Fletcher says cybersecurity is everyone's job.
In too many instances, they aren’t on the same page — or even speaking the same language.
Local IT leaders share practical uses for social media.
California’s point man for health IT standards and policies says one key component has little to do with technology.
Exciting times are ahead in the mobility space, government CIOs say.
The prospect of new federal cybersecurity legislation was a hot topic at the NASCIO Midyear Conference in Baltimore.
You might be surprised where top IT officials think technology is headed.
Three new multiyear deals, worth more than $1 billion, replace comprehensive IBM contract.
Nancy Olson, CIO, Milwaukee; and Laurie Panella, CIO, Milwaukee County, Wis.
Introducing Government Technology’s Top 25 for 2012
Will federal rules pave the way for states and localities to migrate to the cloud?
Governments must learn to compete with private-sector perks.
Modernizing enterprise systems proves to be a daunting task.
Health benefit exchanges are just part of what CIOs must take on in the near future.
Rob Mancini talks about the future of the Apps for Democracy contest.
It’s time to build a national public safety network.
Maintaining and building on the momentum Vivek Kundra created for intergovernmental collaboration will be one key to the new federal CIO’s success.
More than 30 state CIOs were in Washington, D.C., in early May for the NASCIO Midyear Conference, and a delegation from the group held a highly productive meeting with members of the federal CIO council.
As the economy slowly recovers, CIOs still work to cut costs.
Large-scale cloud deployments are moving forward despite difficulties.
CIOs need mayors’ and governors’ buy-in, and accountability structure to make transformation happen.
2010 Digital States Survey recognizes IT use in state government.
Linda Gibbs, Deputy Mayor, Health and Human Services, New York City Kamal Bherwani, CIO, Human Services, New York City
Technology leaders seek changes in spending rules for federal grant funds to encourage data sharing and enterprise standards.
Gov. Tim Pawlenty, Minnesota; Scott Brener, commissioner, Minnesota Department of Labor and Industry
Janet Napolitano, Governor, Arizona; Chris Cummiskey, CIO, Arizona
The Information Technology Association of America is worried that CMAS is being unfairly targeted as a result of the Oracle scandal in California.
State ROI programs attempt to quantify the benefits of e-government investments.
In a move that's expected to save tens of thousands of dollars annually, police officers in Pasco, Wash., will soon begin wirelessly transmitting electronic incident report forms from their squad cars to department headquarters.
Chipmaker AMD pushes procurement changes designed to challenge Intel's dominance.
A group government project is sowing the seeds for intergovernmental cooperation.
State and local CIOs assume greater roles in economic development.
Federal and state sources will pump funds into communications interoperability, but money isn't the only factor in success.
California is proving teamwork can help it act like an enterprise.
DMVs pioneered online government and now the agencies and their constituents are reaping the rewards.
ERP leaves the back office and emerges as an economic development tool.
Some say if government agencies dont develop and publish privacy policies, the public may lose confidence in e-government.
With access on the rise, policy-makers confront deeper questions.
While government hails the internet and automated information systems as a means for improving service delivery and boosting internal efficiency, information technology represents a double-edged sword for Americans with disabilities.
Several States Are attempting to overhaul funding for enterprise IT projects.
So far, only a few jurisdictions have accepted advertisements on their Web sites, but more will follow. Is the risk worth the reward?
Editor's note: This is the second in a series of articles exploring IT initiatives in a handful of progressive southern states. This month, Government Technology takes an in-depth look at Virginia's effort to position itself as a leader in the Internet economy.
Washington retained its title as the nations most technically advanced state, ranking first in the Digital State survey for the third year in a row.