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Susan Crawford

professor, Benjamin N. Cardozo School of Law

Susan Crawford is a professor at the Benjamin N. Cardozo School of Law, a fellow at the Roosevelt Institute, and a co-director of the Berkman Center. She is the author of Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age, and a contributor to Bloomberg View and Wired. She served as Special Assistant to the President for Science, Technology, and Innovation Policy (2009) and co-led the FCC transition team between the Bush and Obama administrations. She is a member of Mayor Michael Bloomberg’s Advisory Council on Technology and Innovation.

One way to fill the drained reservoir of public trust in municipal government is to make city hall more visibly — and continuously — responsive.