Achieving Private Sector Service Levels on a Public Sector Budget

Increasingly, employees, constituents and other stakeholders expect the same high levels of performance and availability from government as they experience when engaging with a for-profit entity. However, legacy systems, staffing shortages and budget limitations often hinder government agencies’ efforts to achieve commercial-grade service levels. This Public CIO thought leadership profile discusses how governments can overcome these obstacles by highlighting the DC Courts’ adoption of HP’s converged infrastructure solution and support services, which is helping it overcome common public sector challenges, meet internal and external user expectations, and scale for the future.