Govtech.com

Achieving Private Sector Service Levels on a Public Sector Budget

Increasingly, employees, constituents and other stakeholders expect the same high levels of performance and availability from government as they experience when engaging with a for-profit entity. However, legacy systems, staffing shortages and budget limitations often hinder government agencies’ efforts to achieve commercial-grade service levels. This Public CIO thought leadership profile discusses how governments can overcome these obstacles by highlighting the DC Courts’ adoption of HP’s converged infrastructure solution and support services, which is helping it overcome common public sector challenges, meet internal and external user expectations, and scale for the future.


Refreshing Aging Infrastructure to Enable Delivery of New Applications and Better Services

Learn how the City of Redmond retired their aging NetApp and HP infrastructure and built a less complex solution, eliminating 8 hours per week of storage management while gaining linear scalability with non-disruptive upgrades and reduced their datacenter footprint from 3 cabinets to 1.

Taking Mobility to the Next Level

Find out how Surface devices - as well as new ways of buying and managing those devices - are enabling agencies like the California Department of Social Services and the New York City Board of Elections to take their mobile workforce initiatives to the next level.

IMPROVING HEALTHCARE SERVICES AND SYSTEMS IN AN ERA OF UNCERTAIN CHANGE

In these uncertain times around healthcare and insurance, states must continue their mission of delivering programs and managing costs and prepare for upcoming changes.

Connect for Success: How Connected Communities unite data, systems and people

As connected community projects across the country show, forward-looking governments are reengineering internal systems to achieve the full benefits of modernization. Fortunately, this reengineering process doesn’t have to be long and expensive, thanks to a host of new options like integrated, end-to-end platforms designed for state and local government, as well as reliable SOA technology that facilitates data sharing.

Smart Building Infrastructure

The benefits of connecting people, processes, data, and things with integrated network technology solutions.

Forrester Report: How to Secure Your IoT and OT Environment

Cyberattacks on Internet of Things (IoT) and operational technology now expose businesses to greater risk. But, with all the security technology available today, we asked ourselves the question, why do they keep happening?

Answering, "Why can't I submit this form online?"

Most government forms & applications are PDFs that citizens & staff must submit with a printer and pen. Legacy solutions are not built to solve this problem and this guide covers how you can evaluate the initiative to improve online services and automate business workflows.

Three Ways to Revolutionize Child Support Management

This paper discusses an alternative way to approach CSE system procurement to help states modernize the management system, payment processing and project management.

Managing a Successful Integrated Eligibility Project

This paper outlines the building blocks of an integrated eligibility project and discusses how contracting with a system integration firm can help ensure a smoother process.

Intelligence-Led Security

A significant challenge for many organizations has been enabling their analysts to find the 'unknown unknown.' Whether that unknown is malware lurking within the enterprise or within slight variations in fraudulent transactions, the result has been the same: enterprises continue to fall victim to cybercrime.