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Improving Service Delivery Through Enterprise Social Collaboration

Communication in government is critical. But commonly found silos can impede the free flow and availability of information, and this restrictive environment can lead to disjointed processes, sluggish workflows, miscommunica¬tions, and other inefficiencies. However, new social collaboration tools can help government fundamentally improve its internal and external communications. This thought leadership profile discusses how these cutting-edge collaboration tools can create a new dynamic that brings workers, citizens and their government together like never before.


Twit Happens: How to Deal with Tweet Regret in the Public Sector

Addressing social media mistakes, and recovering appropriately in order to protect your public entity and preserve your audience.

Transforming the Way Government Does Business with E-Signatures

Obtaining signatures on paper documents is a process that is error prone, slow and unnecessary - and it affects almost every type of government agency or department, including HR, procurement, health and human services, housing authorities and corrections, among others. There's an easy solution to this archaic process, one that's faster, simpler, less costly and more secure: electronic signatures.

Pensions and Eligibility: Managing Employee Retirement and Compliance in Turbulent Times

Calls for pension reform, accountability and legislative compliance are impacting public sector pension administrators like never before. To comply with new legislation and standards, government organizations have had to implement multiple rules and rule changes into manifold, interdependent business processes. Executing these changes rapidly, accurately and consistently is at the heart of strong compliance. This white paper addresses the challenges associated with traditional solutions for ru

Helping Government Case Workers Help Citizens

Providing case workers with mobile devices or allowing them to use their own to access data, files, and virtual desktops allows agencies to save money and simplify IT management.

The Public Sector, Master Data Management and the Elusive Golden Record

If government agencies are to provide efficient citizen services, the data they work with must be consistent and accurate. Yet many government agencies operate without the benefit of a golden record - a single version of the truth that provides a holistic view of each citizen with which it works. This issue brief will discuss how the use of master data management technologies can allow agencies to develop a golden record that will serve as a single, uniform version of the truth across

How Governments Can Analyze Surveillance Videos for a Safer Community

Government agencies are increasing their use of video surveillance and collecting massive amounts of data in the process. But they need an effective and efficient way to manage this large volume of information and turn those video streams into actionable information. Find out the three steps agencies can take to improve public safety through video analytics in this issue brief.

Government's Top 3 Big Data Challenges and How to Overcome Them

Agencies can use big data technologies to thwart physical and cyber threats, prevent fraud and enhance citizens' lives - but these technologies aren't always simple to implement. This issue brief explains how government can overcome its three biggest big data-related challenges.

The Future of IT in State and Local Government

A favorite publication of our readers, this annual thought leadership paper from CDG highlights the challenges, opportunities and best practices that are emerging as the role of IT changes within government.

Next Generation Terminal Emulation

Deploying new emulation technology can be a daunting task, with concerns ranging from high costs to interrupting day-to-day operations. Download the following white paper to see how your fears about adopting a new terminal emulation solution can be eliminated.

Holistically Managing the Virtual Environment

Research reveals that roughly 80% of federal agencies use more than a single hypervisor in hopes of maximizing each tool's strengths - creating an environment that's complex and expensive. Find out how to simplify your agency's virtual environment.
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