Utilities around the country are giving consumers more detailed usage data — about their homes and others like them — to foster transparency and encourage conservation. At last month's Texas Digital Government Summit, Austin Water CIO Teri Pennington told Government Technology about how their efforts are paying off.
Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.