IP telephony has crossed over from an emerging technology to the mainstream choice for business voice, reports In-Stat. User acceptance of IP telephony is high, with sales of IP lines in the first half of 2007 continuing to solidly outpace those of traditional lines as the move to IP telephony among organizations continues, the high-tech market research firm says.
"For IP telephony, the initial technical and operational challenges are behind it," says Norm Bogen, In-Stat research director. "ROIs are proving the economics to be solid, and the productivity gains associated with the technology are, and will continue to exceed, those that could be realized with traditional telephony."
Recent research by In-Stat found the following: