11AM PT, 2PM ET
Government agencies across the country are looking for ways to enhance their online experience through digital services. From business permitting to bill payment, digital services have an opportunity to transform the way services are delivered online and can drive major efficiency gains for jurisdictions that embrace them. In this webinar, you’ll have a chance to join industry and government leaders to dive into the current digital services landscape and to unpack the best practices for mid-sized jurisdictions that seek to implement next-generation programs.
Topics discussed, include:
• Key trends in citizen and employee service expectations.
• Current digital service priorities for mid-size jurisdictions.
• Best practices for implementing & maintaining digital services.