The Next Generation of Content Management

Like many local governments, at one time, employees in Skagit County, Wash., managed an overwhelming number of documents and records through shared folders, fax and email. The practice was inefficient, cumbersome and fraught with potential for human error – until the county implemented an enterprise content management system (ECM). Download this case study to learn how Skagit County leveraged ECM technology to streamline processes, increase transparency and improve services.