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September 1, 2010 By Andy Opsahl
Boston's website also features mobile applications for alerting citizens before street cleanings occur so that they have a chance to move their cars before getting towed. Another mobile application enables them to submit service requests, like pothole repairs, and notifies them when requests have been executed. And the site's new Citizens Connect feature aggregates more than 300 citizen transactions in a central spot, for which the city's Web team labeled each service with self-explanatory language, rather than government jargon.
"Good use of Web 2.0 tools," a judge wrote about Boston. "The site offers the ability for users to translate the site in multiple languages and return back to English if necessary."
Chesterfield County, Va., won the top county spot. County staff believes the site's primary improvement is its clean new layout, said Robert Freeland, manager of digital government for the county. The previous website design was "sort of like the old tacky lights tour," he said.
"The unique presentation layer offers an intuitive user interface," wrote a judge about Chesterfield County. "Good use of graphics, easy consistent navigation."
2nd Place: Arkansas
3rd Place: Alabama
4th Place: Maine
5th Place: Kentucky
For the next five winners, go to the Center for Digital Government website
1st Place: Boston
2nd Place: Louisville Metro Government, Ky.
3rd Place: Fort Collins, Colo.
4th Place: Castle Rock, Colo.
5th Place: Coralville, Iowa
For the next five winners, go to the Center for Digital Government website
1st Place: Chesterfield County, Va.
2nd Place: Pinellas County, Fla.
3rd Place: Oakland County, Mich.
4th Place: Maui County, Hawaii
5th Place: Park County, Colo.
For the next five winners, go to the Center for Digital Government website
You may use or reference this story with attribution and a link to
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