On Feb. 4, Ashley Z. Hand began as Kansas City, Mo.'s new chief innovation officer, bringing with her experience with both private- and public-sector clients, helping them to adopt best management practices through streamlining processes, data management and analysis, and incorporation of technology to change the business-as-usual mentality.

With less than a month on the job, she's gearing up for what lies ahead, such as determining the ways the city can improve how it serves and engages various communities.

Sarah Rich, Staff Writer
Sarah Rich  |  Staff Writer

In 2008, Sarah Rich graduated from California State University, Chico, where she majored in news-editorial journalism and minored in sociology. Since 2010, Sarah has written for Government Technology magazine and covers a spectrum of public-sector IT topics, including cloud computing, transparency, broadband, and other innovative projects and trends. She currently lives in Sacramento, Calif.