December 3, 2007 By News Report
Maryland Gov. Martin O'Malley announced Friday that Elliot H. Schlanger has been named Chief of Information Technology for the State of Maryland, and signed Executive Order 01.01.2007.26 instructing Executive Branch employees to cooperate with Mr. Schlanger in efforts to look for opportunities to streamline information technology projects across state government, achieve cost-savings through economies of scale, consolidate enterprise-wide services where appropriate, and coordinate on security and disaster recovery planning.
The CIO will also oversee the Department of Budget and Management's Information Technology Division, which currently has 118 employees, and will manage a current load of over 50 major information technology development projects across various state agencies, including programming and expenditures.
"I am pleased Elliot has agreed to serve the people of Maryland as our state's Chief Information Officer," said O'Malley. "Elliot played a key role in making Baltimore City's government more efficient and accountable by implementing the 3-1-1 system, and helping to establish CitiStat. His knowledge and expertise will help create performance-based government in Maryland that is more accountable, more transparent, and focused on measurable results."
The Executive Order also states that the governor will introduce legislation in the 2008 legislative session to establish the Department of Information Technology as a principal department of the Executive Branch of the State government and make the chief information technology officer of the state a member of the Governor's Executive Council.
Schlanger currently serves as chief technology engineer for Metrix Technology Engineering, LLC, a management and technology consulting company that specializes in 3-1-1 "one call to city hall" contact centers, customer relationship management technology, CitiStat performance management technique, municipal business process engineering, public CCTV surveillance, and general program/project management services.
"I am looking forward to serving the people of Maryland," stated Schlanger. "I also look forward to working with Governor O'Malley and implementing his goal of making state government responsive, accountable, and cost effective."
Previously, Mr. Schlanger served as Chief Information Officer for the City of Baltimore where he was responsible for the development and implementation of enterprise information systems and policies, as well as the overall technological direction of the city.
During Schlanger's tenure as Baltimore City's CIO, he developed the technology behind then-Mayor Martin O'Malley's nationally acclaimed CitiStat program as well as implemented the 3-1-1 One Call Center/CitiTrack Customer Relationship Management application for citizen call intake and citywide work order management. Also, Mr. Schlanger managed the installation of 1,000+ centrally monitored, CCTV (closed circuit TV) cameras distributed throughout the city for the purpose of enhancing homeland security and public safety. On behalf of the city of Baltimore, Mr. Schlanger received numerous awards including the coveted Gartner CRM Excellence Award.
Schlanger will begin on Monday, December 3, 2007.
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