Government Technology

Poll Shows Texans Optimistic Information Technology Can Improve Health Care


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January 19, 2007 By

Texans are optimistic about the potential of information technology to improve patient care, reduce costs and help transform the state's overall health-care system, according to a statewide survey released today by Dell and independent polling firm Zogby International.

Key survey findings include:
  • Texans are optimistic about the positive benefits of health-care IT. Nearly three in four (73 percent) think that e-prescriptions will have a positive impact on the quality of health care they receive. Forty-three percent of Texans predict the quality and efficiency of care will dramatically or significantly improve as more technology is introduced into the health-care system, and another 33 percent predict modest improvements.
  • Despite the optimism, Texans believe the state's health system needs reform. Nearly three in five Texas residents say the state's current health-care system needs reform. Among those who feel that reforms are necessary, cost (75 percent) far outweighs quality of care (15 percent) and efficiency and convenience (9 percent) as most critical.
  • The current system poses efficiency and quality-of-care challenges. Nearly one in five participants said they have had a duplicate medical test or evaluation because health-care providers did not have the necessary medical records. Almost one in 10 said they had been given the wrong dosage or type of medication.
  • Texans want policymakers to take action. Texas residents are more likely to feel that policy makers (37 percent) would have more impact than insurers (22 percent), health-care providers (16 percent), or employers (11 percent) on driving improvements in the state's health-care system.
"Texas' outstanding hospitals, education and research institutions make the state a global health-care leader," said Dell CEO Kevin Rollins. "Results of the survey, however, also make it clear that Texans are ready for the state to lead when it comes to using IT to improve the quality, cost and convenience of health care."


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