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Report Details Local e-Government Benefits and Barriers

Despite a range of barriers, local jurisdictions are tapping into electronic government initiatives to improve operations and citizen outreach, according to a recent report.

ALBANY, N.Y. -- Despite a range of barriers, local jurisdictions are tapping into electronic government initiatives to improve operations and citizen outreach, according to a recent report.

"The two questions that many local governments are trying to answer are, 'How should I think about e-government?' and 'What are others doing to make it work?'" said Meghan Cook, project leader at the University at Albany's Center for Technology in Government (CTG). "Through five regional e-government workshops, we focused on those vital questions and gained a broad perspective on local e-government across the state."

CTG based its report, called Making a Case for Local e-Government, on the experiences of local government pioneers throughout New York state. The organization conducted interviews with local government professionals who shared information on their e-government projects. These officials detailed strategies, barriers and benefits of their e-government initiatives, and shared insights and advice for colleagues who are just starting out.

"This briefing serves as a communications tool to assist local governments trying to use technology to pursue e-government," Cook said. "By providing case studies of successful initiatives, along with recommendations and advice from e-government veterans, local government officials can approach their own projects better informed and with reasonable expectations of success."

Making a Case for Local e-Government is downloadable from the CTG Web site.