San Diego and San Diego Data Processing Corporation Standardize

Standardization is key.

by / April 17, 2002
SAN DIEGO -- The city and its technology arm, the San Diego Data Processing Corporation (SDDPC), announced a five-year purchase agreement with an estimated value of $25 million that will allow standardization on desktop PCs and related hardware.

The city and the SDDPC will work with Compaq, which will provide a streamlined system for procuring and installing desktops, laptops, printers and peripherals. One of the company's certified resellers will maintain the installed base of 8,000 Compaq PCs, 2,000 printers and 300 Compaq servers throughout San Diego and the SDDPC.

The contract calls for deployment and support of more than 8,000 computers and notebook computers. These systems will be deployed as the as the exclusive technology for the city.

The SDDPC's technical analysts will also use the company's wireless iPAQ Pocket PCs to access their enterprise resource planning (ERP) system, which will allow the analysts to access and update trouble tickets for desk-side support from anywhere in the city.

The contract was awarded through Wareforce, and, in addition to its role in providing product deployment and support services; the company will implement a proprietary tracking system to streamline the ordering process.

The technology upgrade with San Diego is expected to begin with the deployment of about 50 new computers a week in various departments throughout the city.