October 23, 2006 By News Report
"The Texas Debit Card makes life easier for parents who receive child support because there is no worry about lost or stolen checks or wondering if a deposit has cleared," Abbott said. "The card is another example of my commitment to quality customer service and making sure child support payments reach families as quickly as possible."
Any parent who receives child support through the Texas Child Support Disbursement Unit in San Antonio is eligible for the Texas Debit Card. Local parents who continue to get a paper check (because they do not use direct deposit) are being notified about switching to the card. They are encouraged to check their mail for instructions from the state disbursement unit for ordering a card, enrolling in direct deposit, or continuing to receive a paper check. Parents who do nothing will receive their card later this month, with payments applied in November.
Parents can make two free cash withdrawals per month at any Wells Fargo ATM. They can make two additional cash withdrawals without a fee from a teller at any bank displaying the Visa or PLUS brand mark. Fees can be avoided by requesting cash back with a purchase.
You may use or reference this story with attribution and a link to
http://www.govtech.com/e-government/Texas-Attorney-General-Announces-Child-Support.html

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Will this allow creditors to seize these accounts?
I have a card that I am unable to use to pay for anything, why??, well I don't know and I am unable to communicate with anyone regarding this problem. I thought that the card was supposed to be helpful not that it would not allow me to use the funds.....
The OAG fails to tell you when they have had issues with payments not posting on time when the system crashes. I received a payment on Thursday that should have posted by the following Tuesday. At 6 p.m. on Tuesday I'm still waiting on payment to post because their system crashed and no one can tell me when I will get my payment.
So are you saying the card is worthless? That scares me a little.
I have had my card for almost a year and I have had 0 problems with it...it is so much easier to deal with...
i have requested that they not put my money on the card, they did and i do not have a card, can't get a card and 3 months of child support is on that card....HELP!!
My card got stolen how do I receive another one?
my card is lost, how do i get another one
Customer Service The Texas Debit Card will require activation upon receipt. You are required to have a valid Social Security Number to obtain access to EPPICard. If you do not have a valid Social Security number you will need to contact customer service for further assistance. Texas Debit Card customer service can be reached at 866-729-6159. In addition, the following services are available: * Report lost or stolen card * Request a transaction dispute * Request a monthly statement * Request direct deposit form
I love the Texas Debit card it is so much easier than having to go to the bank! But now What do I do if I need a statement proving how much I receive?
the card works great. never had any problems. these people who are complaining are probably using the money for something they shouldnt and thats why there card is not working. other than that its great and much easier.
Who receives interest that accrues on the debit accounts? And who gets the service fee when a debit card is used at an ATM. Somebody in the Child Support Industry is making a lot of money on this scheme and it's not the 'poor' custodial parent or the child!
I DO NOT like this new card thing. You all received my child support on Monday the 6th of April I did not receive it on my card until today. Where is the convienence in that? It normally took 2 days for me to get my check now it STILL takes 2 days to get the money!! Not to mention there are no Wells Fargo's or 7-11's in Illinois, where I live so, I lose $2 every time I use an ATM!!!! I DO NOT want this card, I want my child support direct deposited into my sons saving account. How can I make this happen?
I have had my card for a couple of years and when you call in they tell you the date the funds were deposited and at least you know in a couple of days you have access. It's better than waiting on the mailman, it's better than having to cash it not to mention I use it to pay for my son's school functions (i.e. football fees etc..) that way I don't have to give cash and if available I can pay without leaving the house...Hmmm I would say it's a success
I have not received my new debit card and I was suppose to have received it last month and yet no one can help me nor Wells Fargo or child support dep. I wish some one would take the time to help me.
it is rediculous, cannot pay for purchases online, cannot buy gas at the pump charges to get it from ATM. The system is down often, which makes the card useless, switching to direct deposit next month.
This card is completely useless!! It started with not being able to pay at the pump for gas, then anything I have to pay for online will not take it. Now, I'm having problems at the local grocery store. Also, to answer those saying we are trying to use it for something we are not supposed to be using it for, paying my bills online is for the benefit for my child! I can't even put money in his lunch account at school with the stupid card. They make it so you have to pull out cash and get stuck with the charges. It is such a crappy ploy to suck money out of child-support that is rightfully ours and to take part of the money I rarely get anyway is not "more convenient"!!
MY CARD GOT STOLEN. HOW DO I GET ANOTHER ASAP?
this card is really a pain. I spent about 3 hours getting it activated and yes I have other debit and credit cards. I then went to set up an online account and their system denied me. So I will have to spend another 30 minutes on the phone. I want to know if there is a bill pay included online? If not, I will have to withdraw to pay bills or pay and extra fee. Also, I see that we get 2 free withdrawals and there is not a Wells Fargo where I live so that doesn't count. Is there a withdrawal limit? Really a little more information about this card would be helpful. If I was buying a banking service for myself I would investigate this information before signing up, so why isn't this information available???
Think about this: This card is based off of a VISA yet the Texas Child Support system will not accept Visa for support payments. Abbot is a total moron and did not think this all the way through. What entity does not accept VISA today? of Yes..Texus Child Support SDU
its nice to hear all of you complain about your problems of 2$ charges .cant buy anything online.how do you think we fill to have to pay this crap in the first place.on top of that you get to claim you raise this child and we get nothing but a broke life.child support is a joke !
To Randy July 7-7-2010 Email me . I am working for the fathers on child support . I and trying to get the message out their on how much men are being abused by the childsupport system. Thanks ko119@hotmail.com
Its crazy how guys complain about paying childsupport and then complain about how we spend it. I didn't get childsupport for a whole year in a half so I paid and bought everything myself!!! When I did start getting childsupport I felt as though he was paying me back his half of the money that I had spent taking care of our kids on my own for over a year!!!! Plus I only got $500 when he did pay and nothing else since. So he basically paid $20 a month for 2 kids. Now if I did what he did I would be in jail for child neglect. You can't support 2 kids by paying me 500 to last 2 years!!!! All this complaining but never once have I seen a guy say "well, I may not have it great but my kids are well taken care of." Then guys complain about us paying a bill!!! Are you serious?? Electricity in a 2 or 3 bedroom apt cost more then electricity in a 1 bedroom. The cost of living is higher when you have the kids. Lets nt even talk about daycare cost....
Wells Fargo is sucking money from my child
send paper check stud to 3314 Boxelder Dr. Houston Tx. 77082
what time will money post on the debit card
when will i recieve payment
what about income tax intercept from the other parent, will that be put on the card as well? If so, how long does that take?
my card is fixin to expire and I can dnt get threw to costumer service... I really enjoy my debit card very much... I have no problems... But what do I have to do get my new card.. ASAP
It's your child. You need to support it. The 200 I get a month is nothing compared to what I have to spend. Therefore it is fair that I am to claim my child.
I was forced to take this stupid card because the State of Texas decided that my paying $2-5 dollars to a bank for every ATM transaction (there is no Wells Fargo where I live) was sooooo much better for my than paying $3 to have the check cashed. There have been numerous times in the 5 years since they FORCED me into this situation that my child support has been screwed up because of various issues within the state office or with Wells Fargo. My child support posts every other Friday and is typically available to me on Tuesday mornings. However, about once a month something happens and I get told that it now takes 2-3 business days for the deposit to be made. Really? I wonder if because I can't pay a bill when its due I get to tell the company that they'll just have to wait "2 or 3 business days" to get their money. Would that really work? No! So why does Attorney General Abbott and the State of Texas think it is appropriate for the children of this state? And before some dead beat dad or his new wife gets on here and makes crappy comments that I'm spending the money on something not allowed and that's why I am having this delay I have a question...WHAT ISN'T ALLOWED? I have two teenagers - I may purchase a variety of things for them with this card - including (once) several beers for a science experiment (approved by school) and quite honestly it is none of their father's nor the state's business what I purchase with that card. The amount that most men pay in child support is NO WHERE NEAR what it takes to raise a child so unless there is documented proof that the children are being placed as a lower priority NOONE should be making comments about the purchases made. Also, the state is now charging the parent RECEIVING child support for the privilege of doing so? As usual, the STATE OF TEXAS is placing children at the bottom of the barrel. Way to Go!
I'm so happy w/ direct deposit, period.
can we put money ourselves on this card and use it like a DEBIT CARD ??
I have had my card since March 2009, and have never had any problems with it . i love this card. sucks when money post on a monday(holiday) and i dont get it till thur but the system is the system . i do ask the same question... can u deposit money on this card as well?
can we use another bank instead of wells?..im not to happy with this bank
its sad how men complain about having to take care of there kids if you cant take care of them STOP having them. And hen you have the nerve to tell us what to spend it on ugh we have been taking care of these kids and its been coming out of our pockets so u owe us. I personally dont like the card i cant even pay my bills online i think it was a dumb idea.
you are so right...the State of Texas cares only about the Rich.
I love this card, I might be able to pay everything online but that's what my pay checks r for. The problem most ppl on here discuss is the surcharge for ATM. Solution, how many of y'all shop at Albertsons, WalMart, or any main stream grocery store? They all offer free cash back with purchases. Use it because kids need food so it's not a wasted trip and no surcharges.
For the record not all men complain about taking care of there kids. I am a father and i have been paying child support for 7 years now. 3 of those years my daughter has been living with me and the mother did not want to help me with my child even though the money is for her. I read some of the comments on this page and it upsets me that just because some dads are losers that does not mean we all are. There are dead beat mothers too and not all "mothers" are perfect and always there for their children. I grew up with out a mother and my father worked his butt off to care for three kids on his own so the next time some of yall bitter women want to bash men and think that all dads are horrible, take a good look around because there are still good men out there in the world who love care and protect there children the same way a mother would. Thank you for your time and dads out there who do care for your kids and are there for them day in and day out thank you because you do make a difference.
I am trying to buy my son toys and things online but it will not take my card and i do not know why if i could get help with that.please.
Someone is using my Texas Debit card and stealing my money. I don't know how this is happening but someone just stole over $100 from me and left me with $3. I needed my money and was trying to save it until I had to have it but now it is gone and I didn't spend it. Please help me stop this and prosicute the guilty party doing this to me.
LOL, fathers complaining about how the system rapes fathers.. classic. I suppose it depends on the situation. Please do not make generalizations. Please do not complain without offering facts, that just makes you look like a dead beat dad whom doesn't want to pay child support.
see everyone that visits this site looking for info about the TEXAS DEBT CARD its so simple for the people that have problems using there card anywhere or paying fees when you wanna take out money .please listen to this do what i do. You are allowed to get cash back for purchases at Walmart or most grocer stores.plus one free withdrawal from any bank ATM with the visa plus logo.(what the oag site says) JUST GET THE WHOLE AMOUNT AT ONE TIME _ then just don't loose the cash.plus your safe. you have the money in hand. ITS basically like receiving a check in the mail ,going to cash it and paying a check cashing fee which most everyplace charges in every case for government issued checks like c.s.. So i hope this helps some people out its what i started doing and then there is no worries of how much was on my card or an accidental over draft. thanks
I don't want this card!! I am trying to get rid of it. I prefer my check stub thank you!!
I have had problems several times using my debit card money to purchase school lunches online with this card. You can't use it just anywhere. I took my son into a sports store to buy him shoes and they declined it. Knowing there was 500.00 dollars on it becuase I called the # in the store and on speaker. Ironically the lady behind the counter said, hers doesn't work there either. It's embarassing to tsay the least. You can't speak to a person and there is no customer service. What's the point of having it if doesn't work.