Apr 11, 2008, By Reid Goldsborough
Most people these days know how to do e-mail. You probably also know how to send e-mail to multiple people. But you may not know how to do group discussion in the most efficient way, particular when there's a lot of interaction.
Deciding how to best do group discussion depends on your purpose and level of technical sophistication.
At the most basic, group discussion involves e-mails sent among a small group of people about a coming event, for instance, relatives or friends discussing arrangements for a party or vacation. All you need to do here is place recipients' names, separated by commas, in the To field of your e-mail program. When recipients respond, their responses go to the group.
One potential problem with this is that everybody sees everyone else's e-mail address. This is typically not a concern with family or friends, but it could present a privacy issue if the group discussion is business-related and involves those who don't know one another.
You can protect people's privacy in sending out an e-mail in such circumstances by placing their e-mail addresses in your e-mail programs Bcc field, which is short for "blind carbon copy." Recipients don't see others' e-mail addresses, but they can respond only to you, which makes this technique appropriate only for announcements, not discussions.
A further limitation in placing multiple recipients in either the To or Bcc e-mail field is that the anti-spam protections employed by Internet service providers typically limit how many people you can contact at once this way.
If you expect a lot of e-mails to go back and forth, with a club or other organization, for instance, a better choice is to go with a service specifically designed for group discussion. There are a number of options, free as well as pay. The best free option is Yahoo Groups, which is supported through advertising.
Yahoo Groups is best known for its thousands of public forums on topics ranging from art history to zoology. But you can also use it to set up private group discussions involving people you choose. Using their e-mail addresses, you can send invitations to join to up to 50 people at a time.
Yahoo Groups gives you lots of tools for managing any group you start.
Typically participants send and receive messages to the group using their regular e-mail program, via individual messages or as a daily digest of each day's messages, but they can alternately elect to use the Yahoo Groups Web site for this. One option for group owners is to allow group participants to hide their e-mail addresses, though in this case participants need to post messages through the Web site.
The Yahoo Groups site provides the tools that participants can use to manage how they want to receive messages. Participants can create profiles for themselves there, optionally including a photo. The site also acts as a searchable archive of participants' past posts. A calendar feature lets the group owner send automatic e-mail reminders to participants about an upcoming event.
Yahoo's main competitors, Google and Microsoft, also provide services similar to Yahoo Groups, Google with Google Groups and Microsoft with Microsoft Live Spaces.
Many other group discussion options are out there as well.
Social networking sites such as MySpace, Facebook, and Ning can also be used for group discussion.
Other services let you set up group discussion at your own Web site,
Read real world deployments of technology in government from our sponsors.
View All Industry SolutionsThis section
brought to you by:
More than 200 responses were captured to help gauge the effectiveness and types of communications and situational awareness capabilities currently deployed for emergency response. View the Executive Summary Now!
A New Era in Public Safety BlackBerry® smartphones running on Sprint networks deliver a wide range of applications that are transforming public safety operations.
Hurricane Preparedness Tips When a hurricane hits, are you prepared to keep in touch?
Case Study - Morris County, New Jersey The Morris County Communications Center upgraded to a new trunked radio system with the benefits of a cellular network, extending coverage beyond county lines
Case Study - Iredell County, North Carolina Spanning over 570 sq miles, it became imperative that the Iredell County Emergency Communications, Operations and Management extend it's communications systems to enhance reliability, security, and coverage.
Case Study - City of Anaheim, California The City of Anaheim saw an opportunity to leverage existing GST and partner with nearby cities to enhance safety operations through data interoperability.
Case Study - Charlottesville, Virginia Fire Department Taking advantage of a range of interoperability solution, the Charlottesville Fire Department has achieved a network that can serve as backup to their existing public safety network.
Sprint ERT Go-Kit with GST Optima Rapid, interoperable communications for emergencies, drills and field exercises.
Optimal Interoperability Until recently it was not possible to cost effectively connect commercial networks to LMR systems. Improvements in communications technology have resulted in greatly enhanced operational capability and have reduced the log-term cost of communications system ownership.
Multi-agency interoperability for Public Safety Establishing cross-agency, real-time situational awareness is critical to effective incident management as well as daily resource management.
DHS Grants and Assistance Programs Link to overview of available grants administered by The Department of Homeland Security (DHS)
Fact Sheet: Fiscal Year 2008 Preparedness Grants Major changes in funding and focus for 2008 DHS grant programs
Remarks on 2008 Homeland Security Grant Guidance DHS Secretary Michael Chertoff and FEMA Administrator David Paulison
$1.8 billion in DHS Homeland Security Grant Program Awards
Funding Public Safety Communications Whether you are a law enforcement agency, looking for funding to support an interoperable communications solution or a school, seeking to improve communications between building administrators, grants may provide the funding you need to implement a robust, scalable communication system.
You may want to also look at Convos. We released it in late April and it provides group messaging as well as other group-related features. One big difference between us and Yahoo Groups is our interface which is built with Adobe Flex.