Disruptive Trends in Public Safety
Jeff Vining, Chief Public Safety Analyst, Gartner
We have communications everywhere. It is a world without boundaries. IP based competency is increasing. Consumer devices and technology is integrating into the work place. The non-traditional IT Enterprise is being challenged.
Big issue: Public safety thinks it is unique, but the money supporting it is not.”
Key Traps:
- How is cloud computing and social media is changing government operations and how your agency should change?
- How is mobility and location services changing government operations and how your agency should change?
- How is cyber security and aerial surveillance changing government operations and how your agency should change?
- Everything is IP addressable
- Applies to government operations, including logistics, utilities, transport, public safety, finance and planning
- GPS-enabled mobile devices and assets drive connected real-time operations.
- Creative new opportunities
- Risk of information disconnects across multiple networks.
The city light post is not what it once was. It is being used for many difference purposes.
The cloud is coming. It will be a place of shared data between many organizations.
What is social media? 2011 changed much of the thinking about social media. Police are using it for a communications tool only. You must determine the level of risk to your jurisdiction. Social media is evolving to become what? An online environment where content is created, consumed, promoted, distributed, discovered or shared. Are you going to be one to many or many to many?
How is government adapting to social media?
- Monitor SM for changing risks
- Monitor for leaded internal data as well as external data
- Consider overt and covert participation in SM to reduce barriers to transparency of intelligence alert for misinformation
What is Social Analytics—Deciphering Relationships. You need to look at different companies/vendors who are providing services
Key Traps:
- How is social media changing government operations and how your agency should change?
- How is mobility and location services changing government operations and how your agency should change?
- Defining the Cyber Security Problem
Emerging or niche location technologies
- Image look-up
- Dead reckoning
GPS and Cell ID used to location information is already being embedded in a wide range of applications to enhance content.
UAV/Drones are a disruptive technology. Compare them to the cost of a helicopter. There are objectives, choices and consequences. A helicopter costs $1.5M for the bird. Crew salaries another $1M, and $25k annually for maintenance. Not very cost effective!