There is a good article in a past edition of American City & County. See: Government Workers + Mobility = Productivity ÷ Risk
Technology will be the force multiplier in emergency management. For some smaller jurisdictions, I expect they don't see this applying to them, but it will at some point in the future. We have moved from pens, paper and typewriters to computers, laptops, tablets and smartphones. More is to come!
The article ends with the following paragraph, which is good advice to all of us:
"So don’t ignore change. Embrace it. Support your users but never at the expense of security. Build your plan to avoid disaster, but always be prepared for the worst-case scenario. And since it’s unlikely IT administrators will ever be within close physical proximity of a security incident – invest in endpoint security and management solutions that will allow you to connect to any device regardless of user or location."
The bold text is my emphasis.