Would you call "leadership" a soft skill? There is nothing concrete about it. However, it is making all the difference in organizations both in good and bad ways. It is hard to find a good organization with a bad leader. The leader has such an impact on people and the culture of the organization that it is "the" determining factor in the success of what is accomplished.
Yes, there are circumstances that can ruin people and organizations. Look at President Obama and his struggles with the economy, debt and political infighting. These however at the challenges that leaders thrive on. Leaders exist to solve problems.
Thanks Garry for a great interview and for sharing your knowledge with us!