We once defined our workspace with a telephone, an in-tray and a pile of paper. Now it includes VoIP, email, voice mail, Instant Messaging, mobile technologies, and social networking. The experiences and technologies we face at home are transforming the way people communicate and are changing the game for workplace communications. This session will provide you with a long-term view of communications and how current and future technologies will shape government organizations for years to come. It will help you understand how you can use unified communications solutions, not only to serve your constituents, but to reduce cost and create an attractive and flexible work environment.