Agenda

Monday, September 15

8:00 am Registration and Morning Refreshments

9:00 am Opening Remarks

Mr. Greg Wass, Chief Information Officer, State of Illinois

9:15 am Opening Keynote

Woody Norris, Inventor and Futurist

Woody Norris is a visionary. He looks into the future, gathers insights into how life could be improved, and applies what he finds to the problems of today. In the world of invention, only one in 2,000 patent applications actually issues as a patent, the rest are rejected. Yet Woody holds more than 50 U.S. patents and 300 around the world - and the number grows each year. He has won numerous awards including the prestigious $500,000 Lemelson-MIT Prize, which is the inventor's equivalent to an Academy Award. He is perpetually in the midst of multiple wide-ranging projects, all of which involve technology. Early poverty and the lack of a college education were never barriers to Woody. He has always found ways to innovate by using technology to "do more with less." In this fascinating keynote, he will describe why he is convinced that the future holds unimaginable wonders in store for us. His enthusiasm is infectious, and as he often says, "It's a great time to be alive!"

10:15 am Morning Break

10:45 am Concurrent Sessions

Cost of Convenience

Citizens' expectations of service have been greatly influenced by the Internet and fierce competition in private industry - they now demand service at their convenience. Online services and e-filing are obvious answers, but applications must be implemented and supported. Convenience comes with a cost. This session focuses on creative ways to meet the needs of constituents in the face of increasingly limited resources.

Bridget A. Dancy, Chief Information Officer, Management Information Systems, Clerk of the Circuit Court of Cook County

Kevin A. Richards, Manager, Electronic Commerce, Department of Revenue, State of Illinois

Curt Smith, Chief Information Officer, Department of Revenue, State of Illinois

eDiscovery and Electronic Record Retention

More and more records are "born digital," meaning that they never existed (or will ever exist) in paper form. The challenge is to properly determine what must be retained and for how long, and how to efficiently retrieve it when needed. eDiscovery and the Freedom of Information Act (FOIA) bring new pressures and risks to the table, and existing laws and guidelines are not always clear. This session looks at emerging standards and sensible practices.

David Lakness, Vice President, Business Development, Laserfiche Document Management

Eric Peebles, Chief Technology Officer, Blackwell Consulting Services

Virtualization

Virtualization (server or desktop) reduces expenses and operating costs by consolidating multiple virtual operating systems, environments and applications onto fewer physical machines. More than a few government organizations have boasted about an extraordinarily fast payback on implementation costs, but it must be properly planned and executed or performance can fall short of expectations. This session discusses the benefits, tools and cost-saving strategies for a successful initiative.

Randy Anderson, Server Virtualization Manager, Central Management Services, State of Illinois

Phil Utschig,Storage and Server Solutions Architect, CDW-G

Workforce of Tomorrow

Good people are hard to find... and even harder to keep. It is not just the public sector that faces this challenge; private industry is in the same boat. How do you attract qualified workers? How do you manage a multi-generational workforce? How can you create an environment in which people want to work? This session focuses on how to build the IT workforce - and workplace - of tomorrow.

David C. Coley, Ed.D., Adjunct Professor, College of Education and Allied Professions, Western Carolina University

12:00 pm Lunch

12:50 pm General Session

Situation Room: Data Breach

Modeled on the concept of the White House Situation Room, this session takes the audience through a data breach simulation. We have all heard numerous stories about nightmares faced by public and private organizations after the loss of sensitive information. The odds are against it happening to you, but what if it does? No one wants to be front page news - at least not in this way. It will never be possible to protect 100% of all data, but it is possible to set priorities and to be prepared...and to stay out of the headlines! This thought-provoking session focuses on how to prevent a data breach, how to react to a loss should it occur, and last but not at all least, how and when to disclose it.

Moderator: Jack Mortimer, Government Technology Magazine

Andrew Cohen, Chief Legal Officer, EMC

Rafael Diaz, Chief Security Officer, Central Management Services, State of Illinois.

Brandon Frelich, Manager of Information Systems Security & Operations, City of Chicago

2:00 pm Afternoon Break and Refreshments

2:30 pm Concurrent Sessions

Innovation in Government

In the quest to provide increased efficiency and utility for constituents and users, service and governance models continue to evolve. Technology is a key driver of change, but there are broader factors involved: containing costs, increasing efficiencies, managing expectations and coping with the effects of globalization. This session provides a glimpse into the future of government with a special look at the city of Chicago's ground-breaking Innovation Center.

Hardik Bhatt, Chief Information Officer, Department of Innovation and Technology (DoIT), City of Chicago

Matthew Guilford, Program Manager, Department of Innovation and Technology (DoIT), City of Chicago

David Sonders, MDM, Institute of Design, Illinois Institute of Technology

IT Audits - Understanding the Standards

An IT audit is the process of collecting and evaluating evidence of an organization's systems, practices and operations. It is a critical component of any compliance process, and unless you are prepared with an understanding of the standards involved, the results can be misleading and perhaps even disastrous. This session focuses on what it takes to survive an IT audit.

Steven Gerschoffer, Executive, Technology Risk Consulting, Crowe Chizek and Company LLC

Douglas B. Tinch, Information Technology Supervisor, Office of Internal Audit, Department of Central Management Services, State of Illinois

Cloud Computing

Cloud Computing is a model that offers shared computing resources, often over the Internet, rather than relying on a specific dedicated device. The service is typically owned and operated by a third-party provider. The idea behind it is that you pay only for what you use - without the need for an up-front investment. Common questions include: Is it pushing the envelope? and What is the impact on existing systems? This session provides an introduction to this technology and a look at how it can bring increased efficiency and cost savings to government organizations.

Mark Cleverley, National Public Sector Solutions Sales and Consulting, IBM

Teleworking and Remote Access

As the traditional workplace culture changes along with technology, the desire by users to work remotely seems to grow exponentially. The pressure intensifies when we are faced with high fuel prices, environmental concerns, shortage of qualified staff, increased mobile activities and tighter budgets. This session discusses the benefits of teleworking while highlighting innovative technologies and applications.

Joseph DeWalt, Network Engineer, City of Champaign

Fred Halenar, Information Technology Director, City of Champaign

3:45 pm Executive Reception

Network with your colleagues and discuss technology solutions with the event sponsors.

4:15 pm State/Local Collaboration Roundtable

This roundtable discussion, hosted by Doug Kasamis, Deputy Director, Central Management Services, brings together state and local government IT managers to exchange thoughts, ideas and strategies, including collaborative purchasing. Everyone is welcome to attend, including the Summit's sponsors and exhibitors.

Tuesday, September 16

8:00 am Registration and Morning Refreshments

9:00 am Opening Remarks

Antonio Hylton, Chief Information Officer, Cook County

9:15 am General Session

Steal This Idea! - Government Edition

Paul Taylor, Ph.D., Chief Strategist, Center for Digital Government

Information Technology is a daunting challenge in the best of times, and it is even more difficult today as governments face tightening finances and diminishing revenues. Under such circumstances, the smart thing to do is look for opportunities to borrow ideas from other jurisdictions who have demonstrated savings of time and money in solving major service delivery challenges. But where to look? There are 94,731 city, county and state governments across our nation. This fascinating session provides - at a pace not unlike a 3-day tour of Europe - the best of hundreds of nominees and dozens of winners from the Center for Digital Government's intensive national surveys of best and emerging practices in the public sector IT community. Be prepared to borrow an idea... or 10.

10:15 am Morning Break

10:45 am Concurrent Sessions

Greening of IT - The Business Case

"Going Green" is no longer merely a politically correct thing to do - it's now a necessity due to skyrocketing energy costs. There are many approaches to increased efficiency and energy consumption, ranging from broad consolidations to simple power-off policies. Even the smallest reductions can save significant amounts of money. This session discusses the latest trends, solutions and successes in making the business case for Green IT.

Bruce Carlson, Project Manager, Division of Information Services, Environmental Protection Agency, State of Illinois

Kevin Greene, Manager, Office of Pollution Prevention, Environmental Protection Agency, State of Illinois

Keith Klockenga, Senior Engineer, Environmental Protection Agency, State of Illinois

Kate Tomford, Senior Policy Advisor, Office of the Lieutenant Governor, State of Illinois

Danis Zinger, Chief Information Officer, Division of Information Services, Environmental Protection Agency, State of Illinois

Success through Shared Services

Collaboration is in. Silos are out. That's why the Harvard School of Government has called shared services "the next frontier." Numerous studies have shown that moving to a shared services model drives significant cost reductions while at the same time improves the quality of government services. This session examines possibilities, opportunities and technologies for using shared services to achieve strategic goals.

Moderator: Greg Wass, Chief Information Officer, Office of the Governor, State of Illinois

Will Greer, Vice President, State and Local Government, SAP Public Services

Patrick Mungovan, Senior Director, Industry Strategy and Insight, Oracle

Jack Munzer, Associate Director, Governor's Office of Management and Budget, State of Illinois

Craig Nelson, Chief Information Officer, McLean County

Emergency Management Tools and Technologies

The demands of homeland security and the increase of natural disasters are altering the way we provide emergency response and services. Technology is leading the way with such tools as video monitoring and a host of convergent and interoperable applications. This session looks at some of the latest strategies and solutions being used in the public sector.

Rishi Bhaskar, Senior Director of Solutions, Alcatel-Lucent

Raymond Orozco, Executive Director, Office of Emergency Management and Communications, City of Chicago