Registration and Morning Refreshments in the Exhibit Area

Concourse Ballroom Foyer

Opening Remarks

Concourse Ballroom A/B

Katie Savage, Secretary of Technology, State of Maryland

Keynote – The Age of Digital Disruption: Moving Forward, Faster

Concourse Ballroom A/B

Technology advancements continue to disrupt at a swifter pace than ever before. 2023 witnessed the impact of AI in all sectors, and this year the public sector is required to adapt and adopt at a speed unheard of in the past. For the rest of our careers, intelligence will be built into all devices, applications, and processes. This changes how we must think about the use of data and the integration of humans and machines. What are the crucial strategies for adapting to and maximizing the benefits of these advancements? This session will have you ready to move forward at high speed as it paints a vibrant picture showing how synthetic intelligence can amplify current systems and our workforce.

Scott Klososky, Technologist, Futurist, Humanist, Author and Consultant

Networking Break in the Exhibit Area

Concourse Ballroom Foyer

Concurrent Sessions

Change Makes the World Go Round

Concourse Ballroom C

Today, more than ever, organizations face the immense challenge of staying abreast of emerging technologies while adeptly navigating change. How can leaders effectively align their team’s expectations and preserve their organizational culture amidst rapid advancements? This session will answer this question and offer insights into managing organizational change both presently and into the evolving landscape of the future.

Advancing Digital Opportunity and Accessibility for All!

Concourse Ballroom D

Digital opportunity is not just about connectivity. Access to broadband is but a piece of the puzzle. The issue of use and accessibility comes into play. What will governments do to create full engagement opportunities for all? How will technologies support this endeavor? How will we make those technologies accessible? This session provides foundational knowledge on how to drive digital opportunity and accessibility forward and looks at the great work that is being done in Maryland to improve constituent services for all.

Moderator: Brandon Riesett, Web and Content Accessibility Manager, Department of Education, State of Maryland

John Brennan, Assistant Secretary of Operations, Department of Disabilities, State of Maryland

Andrew Drummond, Director of Accessibility, Department of Information Technology, State of Maryland

TJ Mayotte, Director, Department of Technology & Communication Services, Howard County

Securing the Backbone: Strategies for Defending Critical IT Infrastructure

Heathrow Room

Bad actors have more tools at their disposal than ever before and staying on top of them has proven to be the challenge of our day. What does the current threat landscape look like? Are there new tools and tactics we can deploy to strengthen our security posture? This session takes a further dive into cyber strategies, the state’s centralization strategy and how to ultimately protect your most critical infrastructure.

Moderator: Matt Otwell, Chief Information Security Officer, Department of Health, State of Maryland

Lance Cleghorn, Director of State Cybersecurity, Department of Information Technology, State of Maryland

Ken Hlavacek, Senior Information Technology Project Manager, Department of Transportation, State of Maryland

From Legacy to Leading Edge: Modernization Strategies

In an era of rapid technological advancement and evolving citizen demands, staying ahead requires innovative strategies and adaptable frameworks. How should we be approaching our legacy and technical debt challenges? Do we have the resources to address challenges of the past while still innovating for the future? Are there agile methodologies or innovative procurement strategies that can support our mission? This session will explore those questions and lay the foundation for effective modernization.

Gregory von Lehmen, Special Assistant to the President, Cybersecurity, University of Maryland Global Campus

Lunch

Concourse Ballroom A/B

General Session – DoIT Transformation – Leading the Charge

Concourse Ballroom A/B

Last year, Governor Moore announced a slate of new leadership positions with the goal of helping meet the state’s latest and evolving needs in the realms of IT, AI, cybersecurity, and accessibility. Join these leaders as we discuss their new priorities, their vision for the future and how you can help them further their mission of providing reliable, secure, and accessible IT infrastructure for all Marylanders.

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Demystifying AI – Use Cases to Inspire Your Journey

Concourse Ballroom C

Artificial Intelligence is one of the most talked about technologies inside and outside of government. Machine learning, chatbots, predictive analytics and generative AI are only some of the ways AI is rapidly embedding itself into organizations across the globe. As with any new technology, there are more questions than answers. This session will offer a level set, exploring various terms and definitions as well as real uses cases that are deployable now.

Sergio Ortega, AI/ML Business Development, Amazon Web Services

Data and AI Governance to Promote Transparency and Trust

Concourse Ballroom D

The proliferation of AI systems and the data that drives them are increasingly shaping our daily lives. Having guardrails and an effective governance process in place is more vital than ever and is essential to ensuring public trust. How should we approach the ethical and regulatory considerations that now must be taken into account? What are key principles and best practices for navigating the complex landscape of data and AI governance? This session offers actionable insights to promote transparency, accountability, and ethical use of data and AI technologies to foster trust in their deployment within government organizations.

Tony Orlando, Managing Director of Specialty Sales, Google Public Sector

Nishant Shah, Senior Advisor for Responsible AI, State of Maryland

AI's Transformative Impact on the Workforce

Heathrow Room

Artificial Intelligence is rapidly altering the landscape of employment, presenting a multifaceted impact on the workforce. How do we navigate the nuanced conversation surrounding AI’s evolving role in the job market? Can we mitigate concerns about job transformation with the ability to further opportunities for skill enhancement and professional growth? This session with dive into different perspectives on the challenges we face today and will explore different policies and educational opportunities as we look to bolster our workforce for the future.

Pothik Chatterjee, Executive Vice President and Chief Economic Officer, Greater Baltimore Committee

Exclusive Briefing for Industry Partners

Concourse Ballroom A/B

Networking Break in the Exhibit Area

Concourse Ballroom Foyer

General Session – The State of AI in GovTech: Exploring the Future and Charting the Course

Concourse Ballroom A/B

Presented by the Center for Public Sector AI, this keynote presentation delves into the present status of Artificial Intelligence in the GovTech sector, offering a detailed examination of AI's applications within state and local governments. We will explore AI's potential future paths in GovTech, highlighting emerging trends and discussing how technology and policy leaders can prepare for AI's impact on service delivery. We will address starting points for AI implementation, stressing the importance of collaboration, ethical considerations, and equitable technology access. This forward-looking talk will equip attendees with a thorough understanding of AI's trajectory in GovTech, providing practical insights to effectively leverage AI for public sector innovation and advancement.

Dustin Haisler, President, e.Republic

Networking Reception in the Exhibit Area

Concourse Ballroom Foyer

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.