"At last year's summit we talked about innovation and how we're doing more with less. Welcome to the NEW NORMAL! Technology is the solution to financial and service delivery challenges in government but our IT community still faces severe financial constraints of its own in trying to support, enable and transform government. We have to do the best with what we have - our people, skills, technology and innovative spirit; I look forward to seeing everyone at this year's Massachusetts Digital Government Summit. Let's continue sharing information, be open to others' ideas, and come prepared to solve problems together! This summit is always a highlight of the year for me and I look forward to seeing you there again!"
- John Letchford, Chief Information Officer, Commonwealth of Massachusetts
Tim Gard is an internationally recognized authority on stress reduction and conflict resolution. A highly sought-after speaker, Tim's travels have ranged from Bangkok to Boston, from Singapore to Sioux City, and Texas to Tasmania. He has won numerous awards, including his recent induction into the Speakers Hall of Fame - a prestigious honor that has been awarded to less than two hundred people worldwide. Tim's life experiences are both extensive and varied. He was raised in an Air Force family and "rebelled" by serving as a Navy man. Following his wartime service, Tim was employed in various capacities in County, State and Federal government. He became an expert fraud investigator and this work led him to extensively study human behavior, the art of persuasion, and various methods for resolving difficult situations. He quickly learned that humor is an indispensable tool in human relations. He now devotes himself to teaching these skills to others so that their interactions and life experiences can be expanded, maximized, and, most important of all, fun!