"At last year's summit we talked about innovation and how we're doing more with less. Welcome to the NEW NORMAL! Technology is the solution to financial and service delivery challenges in government but our IT community still faces severe financial constraints of its own in trying to support, enable and transform government. We have to do the best with what we have - our people, skills, technology and innovative spirit; I look forward to seeing everyone at this year's Massachusetts Digital Government Summit. Let's continue sharing information, be open to others' ideas, and come prepared to solve problems together! This summit is always a highlight of the year for me and I look forward to seeing you there again!"
- John Letchford, Chief Information Officer, Commonwealth of Massachusetts