Oct 21 - 22, 2013

"At last year's summit we talked about being innovative and using technology to enable the success of local and state government. But that goal by itself is simply no longer audacious enough. Our leaders expect ubiquitous, accurate and insightful data to be the foundation upon which to fundamentally transform government and dramatically improve the lives of Commonwealth residents. That is what we need to talk about at this year's Massachusetts Digital Government Summit. The summit is always a highlight of the year for me and I look forward to seeing you there!"

- John Letchford, Chief Information Officer, Commonwealth of Massachusetts


Monday Oct 21

Time Session
8:00 - 9:00AM

Registration and Morning Refreshments

9:00 - 9:15AM

Opening Remarks

  • Glen Shor - Secretary, Executive Office for Administration and Finance, Commonwealth of Massachusetts
9:15 - 10:15AM

Opening Keynote - Exploration is a State of Mind

In a fast-changing world, everyone is an explorer whether they know it or not, particularly in government IT. We are constantly traveling across uncharted terrain:... more

10:15 - 10:45AM


10:45 - 12:00PM

Concurrent Sessions


Big Data - Big Deal?

The problem with data is that there's too much of it, too many kinds of it, and it arrives too quickly to be properly utilized.... more

  • Adel Ebeid - Chief Innovation Officer, Philadelphia (Consolidated)
  • Mark White - Chief Technology Officer, Global Consulting Technology, Deloitte Consulting LLP

Demonstrating ROI for Technology Investments

Rapid advances in technology are causing fundamental changes to society, resulting in an overwhelming demand for new types of services, particularly ones that are mobile,... more

Moderated by:
  • Darrel Harmer - Chief Capital Planning Officer, Information Technology Division, Commonwealth of Massachusetts

  • Colleen Ogilvie - Deputy Registrar, Registry of Motor Vehicles Division, Department of Transportation, Commonwealth of Massachusetts
  • Joe Berding - Vice President/Chief Technology Officer, State Government Solutions, Xerox
  • John Garing - Vice President, ViON Corporation
  • Philip Griffiths - President, Boston Harbor Island Alliance

Shared Services - What Works?

Where there's a will, there's a way. Technology has reached the point where it can support just about anything that anyone wants to do with... more

  • Jorge Pazos - Chief Information Officer, Information Technology, City of Melrose
  • Paul Tatum - Vice President, Engineered Systems & Business Intelligence, Oracle

Infrastructure Evolution

A new trend is afoot and it's being referred to as "software-defined everything". Its components are things like software-defined networking, software-defined storage, and software-defined data... more

  • Doug Bourgeois - Vice President and Chief Cloud Executive, US Public Sector, VMware
  • Sarwar Raza - Director, Cloud Networking and SDN, Advanced Technology Group, HP Networking
12:00 - 12:40PM


12:40 - 1:00PM

Massachusetts Excellence in Technology Awards

Applaud the winners of the third annual Excellence in Technology Awards. This awards program honors outstanding achievements and recognizes innovative technology initiatives in the public... more

1:00 - 2:00PM

General Session - Should Government Try to be Cool?

Getting the attention of citizens in today's world is a challenge, to say the least. Government organizations can struggle in vain to get their messages... more

2:00 - 2:30PM


2:30 - 3:45PM

Concurrent Sessions


BYOD and Mobile Device Management

Though few would admit it, their most faithful and intense relationship in life just might be with their mobile devices. According to research, the average... more

  • David McMinn - Vice President - Operations, Sprint
  • Ken Quinton - Alliance Partnership Director, Stoneware, a Lenovo Company

360-degree View of the Citizen

In an era of limited resources, citizen relationship management is an essential element for increasing efficiency, improving services and developing customer-centric applications. This session discusses... more


Cyber Security - The Latest Threats

Government organizations are under attack and the stakes have never been higher. Threats are increasingly sophisticated and better organized while at the same time agencies... more

  • Kevin Burns - Chief Security Officer, Information Technology Divsion, Commonwealth of Massachusetts

Sponsor Briefing

(Industry sponsors only.) This informal roundtable discussion is hosted by State Chief Information Officer John Letchford and Boston Chief Information Officer Bill Oates.... more

3:45 - 4:20PM

Executive Reception

Network with your colleagues and discuss technology solutions with the event exhibitors.... more

4:20 PM

Collaboration and Procurement Roundtable

This informal end-of-day session is for the Summit's local government and education attendees, along with selected state officials. It provides an informal and dynamic forum... more

  • John Letchford - Chief Information Officer, Commonwealth of Massachusetts
  • Bill Oates - Chief Information Officer, City of Boston

Tuesday Oct 22

Time Session
8:00 - 9:00AM

Registration and Morning Refreshments

9:00 - 9:05AM

Opening Remarks

  • Bill Oates - Chief Information Officer, City of Boston
9:05 - 9:45AM

Keynote - Lessons Learned from the Boston Marathon

The Boston Marathon Bombing was horrific but it could have been much worse. Public safety officials did a superb job of using both modern technologies... more

9:45 - 10:30AM

Keynote - Extreme Makeover - Government Edition

Government is under incredible pressure right now. The economic crisis hit us with a double whammy: exponential increases in demand and dramatically reduced resources. Government... more

  • Bill Bott - Consulting Partner, Change and Innovation Agency
10:30 - 11:00AM


11:00 - 12:10PM

Fast Track Sessions


Insecurity in the Cloud?

The cloud is all about speed, scalability, and affordability but there are other factors that can make moving to the cloud a difficult decision for... more


Social Media in Government Today

With the number of Facebook users hitting a billion and Twitter at half a billion, social media is more than just "useful". It's a set... more

  • Geoffrey Kula - Director,, Information Technology Division, Commonwealth of Massachusetts

Video Surveillance - The New Normal

Video surveillance is playing an increasing role in public safety, not only in solving cases but as a deterrent to crime and terrorism. Today's technologies... more

  • Darryl Ramsey - Business Development Technologist, Public Sector Vertical, Juniper
12:05 PM

End of Conference


Conference times, agenda, and speakers are subject to change.