Shahin Ali is the Deputy Chief Data & Informatics Officer for MassHealth. Shahin is responsible for the day-to-day management of the Data & Analytics team. As part of his work at MassHealth, he has led data and analytics initiatives including a large-scale cloud migration, machine learning pilots, and D&A modernization efforts. With over two decades of experience bridging business strategy and data analytics, he has delivered transformative solutions across healthcare, pharmaceuticals, entertainment, and telecommunications industries, including development of comprehensive data strategies, IoT solutions for medical devices, creating 360-degree customer views, and developing models for allocation of marketing leads generating over $100 million in revenue. Shahin holds a PhD in Chemical Engineering from MIT and a BS in Chemical Engineering from UMass Amherst. His experience combines deep technical expertise with proven leadership in data strategy, advanced analytics, and operational improvement to solve complex business challenges and drive innovation.

Adit Basheer serves as the Assistant Secretary for Performance Management at the Executive Office of Administration and Finance for the Commonwealth of Massachusetts. Prior to his time with the Commonwealth, Adit spent nearly 5 years at Waymo and 3 years with the U.S. Department of Defense.
He received a bachelor’s degree in history and economics from Bowdoin College and an MBA from the Yale School of Management.

Maura B. Brown is the Director of Data Strategy at EOHHS. With extensive experience in data analytics, she leads initiatives to drive a cultural shift towards unified Data and Analytics, manages cross-functional teams, and supports the transformation of infrastructure to produce actionable data insights. Maura specializes in advanced data mining, automated reporting, and data visualization using tools such as Tableau, SAS, and Snowflake. Her expertise includes strategic planning, developing KPIs, and leading an AI Community of Practice focused on building the foundation for transparent, balanced, and scalable generative artificial intelligence to produce impactful data insights and improve healthcare outcomes. As a passionate advocate for data-driven decision making, Maura has successfully led projects that align analytics with business needs and foster data literacy across organizations.

Colby Cousens is the Chief Information Officer for the Town of Danvers, Massachusetts. A regional leader in municipal IT strategy, Colby founded the North Shore IT Collaborative and has led several groundbreaking shared initiatives, including a multi-community cybersecurity program, a regional datacenter, and an intermunicipal fiber optic network. He is now leveraging this collaborative foundation to position Danvers as a leader in artificial intelligence adoption across local government. Colby’s work focuses on scalable technology solutions, cross-agency partnerships, and building resilient digital infrastructure for the public sector.

Chris is a highly skilled technology professional with over 20 years of IT experience. He leads a successful Managed Services and Security program at HUB Tech, which has become one of the top programs in the country. HUB’s program focuses on keeping customers Connected, Managed, and Secured. Before joining HUB, Chris spent most of his career in the enterprise space, primarily in the financial sector, where he held various roles from solution architect to technology risk manager.

Steve joined the Massachusetts Judiciary in 2021 as the Chief Information Officer and is responsible for leading the digital transformation of the courts. Prior to joining the courts, he worked for 12 years as the IT Director at the John F. Kennedy School of Government at Harvard University, overseeing the modernization of the school’s infrastructure and applications. He began his career working in the consulting field, working across a variety of industries and in multiple roles.

Neal is a driven leader focusing on major digital transformation that constantly challenges the norms of the public sector. Neal has a wide variety of experience in identity and access management, identity verification, criminal/fraud investigations, technical architecture, project management, change management, and steady state operations.
At Socure, Neal is the Senior Manager of Solution Consulting within Socure’s Public Sector team where he is responsible for providing fully inclusive oversight and guidance of Socure’s industry leading product suite and integration into Government systems. 
In Neal's previous public position, he built and led the digital identity platform for one of the largest states. In this role Neal accomplished major digital transformations migrating the State’s existing identity system to a cloud identity system, implementing Single Sign On to thousands of applications (Unemployment, BMV, Medicaid, etc) including MFA and identity verification services. Additionally, Neal led the User Experience/Website platform with over 150+ government websites, and the digital platform for State’s coronavirus pandemic response. At Socure, Neal continues to lead all of Socure's major projects as a dedicated advisor to the State's business and implementation teams. 

Anu Goutham serves as the Deputy Chief Information Officer for MassDOT, where she leads strategic technology initiatives that support the organization's mission and business divisions. With a strong focus on secure, resilient, and modern digital solutions, Anu is dedicated to delivering resident-facing services that are efficient, equitable, and accessible—designed to meet today’s needs and adaptable for the future. She brings deep expertise in cloud platforms, artificial intelligence, and digital strategy, and is passionate about leveraging technology to improve public services and enhance user experiences.
Before joining the public sector, Anu spent many years in the private industry, where she held leadership roles across retail, real estate, technology start-ups, payments, and internet commerce. Her career has been marked by the successful delivery of innovative, user-centric products that bridge technology with real-world impact.

Borana Hajnaj is the Director of Contract Management & Special Counsel at the Executive Office of Technology Services and Security, Commonwealth of Massachusetts, where she leads a team of attorneys responsible for negotiating a wide range of information technology agreements, including enterprise software agreements, master services agreements, large IT project implementations, and IT infrastructure contracts.
For the past 11 years, Borana has worked as a government attorney in various capacities. She began her career practicing labor law, where she negotiated collective bargaining agreements for sworn and civilian unions, represented the Boston Police Department and the City of Boston in arbitrations and mediations, and negotiated new policies and changes with the unions.
Over the last 8 years, Borana has specialized in government technology contracting. Her journey has led her from the Office of the General Counsel at the Executive Office of Health and Human Services (EOHHS), the largest secretariat of the Commonwealth of Massachusetts, to the Office of Contract Management at the Executive Office of Technology Services and Security (EOTSS), the lead enterprise technology organization for the Commonwealth of Massachusetts.
Borana earned her Juris Doctor from Suffolk University School of Law, a Master of Science in International Relations from Suffolk University, and a Bachelor's degree with dual majors in European Studies and Political Science from the American University in Bulgaria.

Michael Hamel has worked in a variety of state and local government roles in Massachusetts and is currently the Chief Information Officer for the City of Worcester. In his current role he oversaw the consolidation of Worcester's Technical Services Department and the Office of Urban Innovation, to create the current Department of Innovation and Technology. His prior experience includes working on enterprise technologies with the City of Boston and supporting the technology needs of Massachusetts communities with the Commonwealth.

Mike Hussey is an industry executive director for state and local strategy for Oracle Government and Education. Mike has 25 years of leadership experience with the State of Utah where he served as CIO and the executive director for the Department of Technology Services. As CIO, Mike was a transformative leader who applied technological advances available in the market. Mike led the state’s cloud journey and digital transformation efforts, created the state’s first cyber center, and formed the state’s first innovation fund.
Mike has been recognized as a “Top 25 Doer, Dreamer and Driver” in the public sector.

Melinda "Mindy" Johnson coordinates the accessibility activities for documents and communications as part of the central accessibility team for the Commonwealth of Massachusetts. She is a former special education teacher and education-focused communications professional with over two decades of experience creating and publishing accessible documents and communications. She was responsible for the accessibility of web content, documents, social media posts, newsletters, multimedia, and more while maintaining engaging communications at a rapid pace.

Lifelong Boston resident, Kerry Jordan grew up in Dorchester. His family migrated to Boston from Barbados in the early 1980s, and from a young age, he experienced how an ethnically diverse and loving community could overcome conflict. His public service with the City of Boston began as the TV Programming Manager for City Council, leading him to the Innovation and Technology Cabinet 14 years later.
Kerry has enjoyed and contributed to the City's rich cultural, educational, and communal history. He attended primary school through the Boston Public Schools, including New Mission High before it was relocated. He was a member of the Paul Robert Institute for Black Men Incorporated and the Caribbean Heritage Association Youth Program. Leading the guitar section, Kerry performed in Branches Steel Orchestra and won several Panorama titles.
After finishing middle school, Kerry joined the inaugural ZooTeen Program at Zoo New England and became the first program member to be offered a full-time position. You could find him patrolling the zoo, taking breaks to do homework or greet guests. Kerry obtained his Bachelor of Arts in Communications from Curry College, where he commuted while working full-time at the Franklin Park and Stone Zoos. Kerry was inducted into the Theatre Hall of Fame at Curry College in 2007. Inspired to work in television behind the scenes, this drive brought him to manage TV for Boston City Council.
As Chief of Staff, Kerry leads efforts to bridge the digital divide, enables better user experiences for our neighbors and workforce, and enables data-informed, smart, and effective investments. He will be the first to tell you how kind, brilliant, and honorable his teams are. Kerry is a proud parent to two fun and inspiring children—he also loves kale chips, Hi-Chews, and smiling.

Ramesh, as a leader of Application Development, manages the full spectrum of technology investments and operations for the Executive Office of Energy and Environmental Affairs (EOEEA). He spearheads initiatives across a broad range of agencies, including the Departments of Conservation & Recreation, Energy Resources, Agricultural Resources, Fish and Game, Public Utilities, and Environmental Protection.
With over 25 years of experience in software engineering and management, Ramesh has a proven track record of driving transformative change through technology. His expertise spans Cloud, Big Data, AI/ML, and Data Pipeline technologies, enabling him to deliver innovative solutions that meet business needs. At EEA-IT, Ramesh is at the forefront of digital transformation, guiding the transition from legacy systems to modern architectures. He is dedicated to cultivating a culture of continuous improvement, standardizing the Software Development Life Cycle process, and strategically managing resources to optimize productivity.
Ramesh collaborates closely with IT leadership and builds strong stakeholder relationships to ensure that projects align with organizational goals and drive impactful environmental initiatives. His approach to leadership is holistic and collaborative, consistently aiming for excellence and innovation.

Jeff McCue is the Commissioner of the Massachusetts Department of Transitional Assistance (DTA), appointed in July 2023 by Governor Maura Healey and former Executive Office of Health and Human Services (EOHHS) Secretary Kate Walsh. Returning to the role he previously held from 2015 to 2019, McCue brings over 40 years of experience and dedication.
As Commissioner, McCue leads a team of more than 1,800 DTA employees in serving one in six Massachusetts residents. DTA services extend to food, financial, and employment assistance to individuals and families experiencing economic insecurity. In his two stints as the DTA agency head, Commissioner McCue has introduced innovative, data-driven analytics and enhanced technology into this human services arena with the aspirational goal of disrupting multi-generational poverty in Massachusetts.
McCue previously served as Assistant Secretary for Human Resources for the Commonwealth of Massachusetts from 2019 to 2023. In that role, McCue oversaw a broad spectrum of human resource functions for 42,000 executive branch employees, steering the state workforce through the challenges of the pandemic and ensuring continuity of critical public services.
McCue’s professional journey also includes significant roles such as Assistant Vice Chancellor for Human Resources at UMass Boston, Deputy Commissioner for Management and Budget at the Department of Mental Health, and Chief Human Resources Officer for the Executive Office of Health and Human Services.
Jeff McCue holds a B.A. in Political Science from Merrimack College and an M.P.A. from Suffolk University. He resides in Kingston, MA, with his wife Mary-Ann, and a golf game that shows no hint of improvement.

Kristin McElderry is a dynamic leader known for launching major transformations across state government, higher education, non-profits, and quasi-government organizations. With more than 15 years of experience in public service management consulting , she specializes in guiding large-scale initiatives that improve operations, modernize technology, and strengthen organizational culture. Kristin has been a key partner to the Commonwealth of Massachusetts for the last 12 years, leading many of its most critical transformation efforts and working with nearly every major state Secretariat. She is recognized for building strong, trust-based relationship, building long-term partnerships, and assembling high-performing, inclusive teams to measure and deliver results. Her expertise spans business readiness, program and project management, stakeholder engagement, business process optimization, digital transformation and change management. Kristin is passionate about creating lasting impact, enabling organizations to deliver better services, foster inclusion, and thrive in times of change for the communities they serve

Todd Moniot is a seasoned cloud and digital strategist with over two decades of experience leading transformation across Fortune 1000 enterprises and the public sector. As a trusted advisor to C-level leaders, Todd specializes in designing and executing modernization strategies that harness the full power of cloud, data, and AI to drive mission outcomes and business value. His work spans complex migrations, cloud-native architecture, fraud prevention, and large-scale IT transformation—including spearheading $1B+ initiatives for some of the world’s largest brands. Currently, Todd helps organizations cut through complexity, eliminate technical debt, and deliver measurable results through agile, scalable cloud solutions. He brings a pragmatic yet forward-thinking lens to every conversation—connecting strategy to execution. Outside of work, Todd is a triathlete and writer, always chasing what’s next. At today’s panel, he’ll share insights on modernizing legacy systems, driving innovation at scale, and building resilient architectures in the AWS cloud.

Hind Mouadden is a results-driven and forward-thinking Senior IT leader with over 25 years of experience in technology and management consulting, dedicated to helping public sector organizations tackle complex challenges and deliver mission-critical solutions. Her work spans Health & Human Services, Tax & Revenue, Child Support Services, and Justice & Public Safety.
Recognized for her strategic mindset, Hind brings deep expertise in IT strategy, enterprise system integration, and performance-focused program delivery. She excels at translating visions into actions, aligning technology investments with business priorities, shaping enterprise strategies, and building high-performing organizations that drive measurable outcomes, improve service delivery, and strengthen organizational effectiveness.

Peter is an experienced technology leader for the Commonwealth of Massachusetts.  Most of Peter’s career has been in the Office of the Comptroller in Boston, where he has responsibility for high level IT strategy; identifying areas of cyber risk; as well as implementing risk strategy applications to mitigate those risks. Peter was a member of the original CTR Team responsible for implementing the CTHRU application into the Commonwealth’s website allowing the public to view for the first time how its dollars are spent and resources are allocated. 

Erica joined AWS in September 2020 and has over 25 years’ experience in customer experience solutions, data, and analytics. She has designed, sold, implemented and operated multiple global contact center, software, and business process outsourcing solutions. Her passion is building and leading high performing teams, and utilizing technology to improve the human experience.
While at AWS, Erica built the Customer Experience Engagement (CXE) Sales and GTM team, starting in US SLG EDU and expanding to Worldwide Public Sector & Healthcare. Within AWS, Erica is an active participate in Women@AWS and outside of AWS with the AnitaB organization for Women in Tech and Fortune’s Most Powerful Women.
Most of Erica’s career prior to AWS was spent at Conduent (formerly Xerox Business Services) where she held various leadership roles in Sales, Operations, Reporting & Analytics, and Shared Services. Prior to Xerox, she worked for a large global media company and in the public sector. Erica graduated from the College of William & Mary and lives in Ashburn, VA with her husband and three children.

Mr. Charles (Charlie) O’Shea is the Eastern Regional Executive for State Government Strategy at T-Mobile. Before joining T-Mobile, Mr. O’Shea had a long and distinguished career in public service, beginning as a New York State Assemblyman. While in the Assembly, Mr. O’Shea served on several powerful committees, none more important than the Committee on Ways and Means, which gave him deep insight into the financial operations of all state departments. After twelve years in the Assembly, Mr. O’Shea ran for and was elected as the Chairman of the Nassau County Board of Assessors and Nassau County Real Property Tax Director. In this capacity, Mr. O’Shea pushed for and secured a hard-fought modernization of the county’s tax assessment and collection system. After leaving elected office, Mr. O’Shea continued his public service career as the Director of Government Affairs & External Relations for the New York State Department of Transportation. His long and dedicated career in public service has earned Mr. O’Shea respect and accolades across the political spectrum in New York City and State Government Circles. After leaving government service, Mr. O’Shea joined the highly respected law and policy firm of Meyer, Suozzi, English & Klein as a government relations attorney. Mr. O’Shea was motivated to join the T-Mobile brand because of his longstanding efforts to improve and modernize government.
Mr. O’Shea, a graduate of Duke University and the Fordham University School of Law, resides on Long Island, New York, with his wife, Carole.

With over 30 years of experience in the informatics field, Guy Pensa is a highly regarded Solutions Architect, Sales Engineer, Certified Technical Trainer, Mentor, and Subject Matter Expert in internet-hosted technologies and solutions. He has successfully solved a wide range of business challenges through his technical expertise. His knowledge spans various areas, including data management, directory services, identity services, integration services, messaging services, network services, operating systems, and security services—all hosted over diverse network architectures and communication protocols. 
Guy has also developed and managed a successful software services company, delivering cutting-edge technical solutions to international Fortune 50, 100, 500, and 1000 companies. His solutions often leverage open-source software to address complex business problems. 

Jessica Powers is the Director of Internal Communications at the Executive Office of Technology Services and Security (EOTSS) for the Commonwealth of Massachusetts. With a background in law and over a decade of public service, Jessica leads strategic internal communications that foster transparency, engagement, and alignment across a complex technology organization. Over the past year, she has spearheaded initiatives to modernize internal messaging platforms, enhance employee engagement through storytelling, and support change management communications during major IT consolidations and service rollouts. Her work bridges technical operations and human connection, ensuring that EOTSS’s 40,000 stakeholders are informed, empowered, and connected. Jessica holds a J.D. from Suffolk University Law School and is an active member of the Massachusetts Bar.

Tracy Sullivan is the Director of Municipal Information Systems for the Town of Weston, where she has served for 13 years. In her role, she oversees the development, implementation, and management of the town's technological infrastructure, ensuring seamless access to critical information systems and services for both municipal staff and the community. Tracy is committed to leveraging technology to enhance efficiency and service delivery in local government operations.

Ed has over 25 years of experience in the design, development, deployment and operations of privacy sensitive electronic service delivery solutions for both public sector and banking clients. Ed’s involvement in the domains of Identity, Credential and Access management, web content management and service transformation started with his participation in the creation of the Central Frame Database at Statistics Canada. He went on to participate in the creation of the Strategis ID and the web content management solutions at Industry Canada and has made immense contributions to the Govt of Canada's vision for citizen and business centric access to information and transactions.

Steve Troxel is a Field CTO at SHI International Corp, advising public sector and commercial organizations across the U.S. With over 25 years of experience in IT infrastructure, cybersecurity, and enterprise strategy, he has held executive roles including interim CTO for the Arizona Department of Education and VP of Technology for a national payment card processor. His work bridges public policy, operational execution, and long-term technology planning.

Alexis helps organizations launch new end-to-end services and redesign broken ones.
She's spent her career creating better possibilities within old systems—with experience in-house and consulting across healthcare, education, and government services. Currently a Principal Service Designer at Massachusetts Digital Service, Alexis is a proud design generalist, flexing between research, product design, content strategy, service design, and more in the name of delivering great services.

David serves as the Deputy Secretariat Chief Information Officer at the Commonwealth of Massachusetts' Executive Office of Health and Human Services (EOHHS). He is a Healthcare Information Technology Executive with over 25 years’ experience managing and mentoring high performance IT teams in both the public sector as well as in non-profit organizations. With 12 years of state government in the Executive Office of Health and Human Services David is an experienced public servant that brings the perspective of private organizations to how government IT should perform. Prior to his service with the Commonwealth David was the CIO for a Federally Qualified Health Center where he oversaw both Information Technology as well as Patient Accounts Receivable and the implementation of the agency’s electronic medical records system.

Sue Wunderlee is a major advocate for digital accessibility and inclusion, guiding policy for MassDOT.
Sue is the Digital Accessibility Program Manager for MassDOT. In that role she ensures that IT procurements meet the Commonwealth’s accessibility standards and works closely with EOTSS to manage the implementation of digital accessibility and equity guidelines and policies.
Sue leads the MassDOT Digital Services department, with a focus on ensuring that digital information and services are available to everyone. She also Chairs the MassDOT/MBTA Accessible Technology Advisory Committee, which works to raise awareness and provide support across both agencies.
Sue has been MassDOT’s Digital Services Manager since 2009. Prior to that, she was the Webmaster for the Massachusetts Turnpike Authority. Her experience also includes working in the private sector, higher ed, and non-profit organizations. She is a graduate of the University of Connecticut with a BA in Mass Media Communications.

Karthik Yajurvedi is the Chief Data Officer for the Commonwealth of Massachusetts and a member of the Executive Office of Technology Services and Security (EOTSS) C-suite. A forward-thinking technology executive, he leads the state’s enterprise data and analytics strategy, serving over 40,000 internal stakeholders—including secretariats, agencies, and business partners—and millions of Massachusetts residents and visitors.
In this role, Karthik is focused on transforming the Commonwealth into a data-driven enterprise by unlocking the value of public data, enabling strategic decision-making, and improving operational efficiency and constituent experience. He is spearheading the development of data products, fostering a culture of trust, governance, and data literacy, and driving the adoption of advanced technologies such as artificial intelligence and generative AI to deliver measurable business outcomes and public good.
With more than two decades of experience across government and financial services, Karthik has built and led large-scale data programs, enterprise platforms, and cross-functional teams of 100+ technologists. His expertise spans data architecture, cloud-native systems, regulatory platforms, and real-time analytics. He has held senior leadership roles at State Street and Fidelity Investments, where he delivered transformative solutions in domains ranging from investment services to regulatory compliance and fraud prevention.
Karthik is a passionate advocate for responsible innovation, and he has helped build high-performing teams and AI-enabled platforms that improve service delivery, transparency, and trust in public institutions. He holds an MBA from Babson College and a B.E. in Electronics and Communication from Mysore University. In addition to his professional leadership, he mentors graduate finance students at Babson College’s Stephen D. Cutler Center for Investments and Finance.

Len Zheleznyak is the Head of Customer Value and Transformation Advisory for the Public Sector at Google Cloud. In this role he leads a team of professionals that assist the Public Sector in building the case for change through a comprehensive value driven methodology that uncovers efficiencies, increases citizen engagement, and delivers impactful mission outcomes. Len and his team partner with Cities, State, Federal Agencies, and Institutions of Higher Learning to uncover the opportunities that the intersection of technology, innovation, and government can deliver to improve the lives of the people these institutions serve. Over the past 20 years, Len Zheleznyak has had leadership roles in Consulting, Strategy, and Value Engineering, with a continued focus on leveraging transformation to drive differentiated value in the Private and Public sectors. Prior to Google, Len served in Value Engineering roles at both Oracle and Palo Alto Networks where he helped build out their respective Public Sector Value Practices.
Len received his Bachelor’s Degree in Manufacturing Engineering from Worcester Polytechnic Institute and his Master’s in Business Administration from the University of Denver, Daniels College of Business. He resided in Colorado with his wife Jacqueline and their two children.