Jul 22, 2015

"Technology gives people an opportunity to engage with government in new and exciting ways. That is why it is important for IT professionals to build 21st century tools to connect Minnesotans with the services that they need. The 10th Annual Minnesota Digital Government Summit will be an exciting opportunity for Minnesota’s IT community to reflect on the milestones that we have achieved and to connect with others dedicated to charting the future of how government delivers these services. I encourage you to attend and look forward to seeing you at the 2015 Summit."

- Thomas Baden, Chief Information Officer, State of Minnesota


 Wednesday, July 22


8:00 am

Registration and Morning Refreshments

9:00 am

Opening Remarks

Tom Baden, State Chief Information Officer, MN.IT Services, State of Minnesota


9:15 am

Opening Keynote – Find Your Voice

Jim Meskimen, Master Impressionist and Communication Coach

Today’s culture emphasizes the value of teamwork and collaboration, sometimes at the expense of the individual. This is particularly true in the IT arena where you can sometimes find yourself stereotyped, or even worse, not taken seriously by potential stakeholders. What good are insights and solutions if your words get lost in the crowd? You need to make sure that you’re heard! Jim Meskimen has spent the past 25 years studying the most famous, creative and interesting people in modern times. In this fascinating and amusing session, Jim discusses – and illustrates – the traits and methods used by some of the best and most charismatic communicators in the world. Don’t settle for being “one of the crowd”. YOU have a unique identity. YOU have a voice!


10:15 am



10:45 am

Concurrent Sessions


Going Mobile: What You Need to Know Before You Build

“Mobile-friendly” design has been a hot topic in web circles for several years. Technologies, such as responsive web design, optimize content for display on devices of varying screen sizes while mobile applications, or just apps, are created to offer more advanced functionality, secure storage, or provide access to smartphone capabilities that require device permissions. Agencies struggle when they don’t have a good understanding of how the public wants to use information. Join MN.IT Services Mobile Ninjas and industry experts to get their best advice for developing mobile strategies to create a Mobile MN.

Ted Held, IT Specialist, MN.IT Services, Board of Animal Health, State of Minnesota
Steve Lime, Data & Applications Manager, MN.IT Services, Department of Natural Resources, State of Minnesota
Joshua Miller, Web & Application Developer, MN.IT Services, State of Minnesota


The Future of the IT Workforce

The IT landscape is dramatically changing – the technologies we use, the people we work with, and the way we deliver services are transforming at a pace previously unforeseen. This panel discussion will talk about the current landscape of the multigenerational workforce, how generations can collaborate to solve IT problems, and strategies for building the workforce of the future.

Moderator: Chad Thuet, Human Resources Director, MN.IT Services, State of Minnesota
Jenna Bergmann, Strategic Recruitment Director, Human Resources, MN.IT Services, State of Minnesota
DJ Hamm, Communications, MN.IT Services, State of Minnesota
Robert Maki, Chief Information Officer, MN.IT Services, Department of Natural Resources, State of Minnesota
Verona Mitchell, Head of Training and Development, MN.IT Services, State of Minnesota


Making Your Business Smarter Through Data Analytics

Government agencies have no shortage of data from which to extract useful insights. This session looks at creative ways to capitalize on existing data to uncover anomalies, drive smarter decisions, expand your sphere of influence, and ways to approach your individual data/analytics initiatives without breaking the bank. It will take a look at the myths and realities of big data, and cover new terms & technologies.

Otto Doll, Chief Information Officer, City of Minneapolis
Rich Varos, Vice President, Public Sector, Government Market Segments, IBM


Business/IT Alignment – Demonstrating the Value of IT

Too often, your business partners don’t realize the true strategic value their IT departments can deliver. It’s about a lot more than answering Help Desk calls!  The purpose of business/IT alignment is to optimize the value that IT contributes to the enterprise. An organization has successfully aligned IT strategy to business strategy when there is a shared understanding of how IT applications, technologies and services will contribute to business objectives – today and in the future. This session will focus on strategies to help you gain support from your business partners and help you define clearly how IT can contribute in reaching your agency’s business goals and objectives.

Andrea Jacobs, Founder and Executive Director, Pythia (sponsored by Collier IT)
Greg Tschida, Chief Information Officer, MN.IT Services, Department of Revenue, State of Minnesota


11:45 am



12:30 pm

Lunch Keynote – Change Yourself, Change Others —Mastering Your Own Behaviors So You Can Inspire Others to Shift Theirs

Elizabeth Frisch, Best-Selling Author & Founder of The Thrival Company

It’s so easy to find fault and criticize others for their inability to change. We often get frustrated by our lack of control when working in a bureaucracy or government setting. We feel powerless to get others (and the system) to change. Yet, the key to mastering working with others in this challenging environment to shift their behaviors is to master shifting your own. This fun, engaging keynote provides 8 critical practices to shifting yourself so you can powerfully shift others.


1:30 pm



1:50 pm

Concurrent Sessions


Engaging Citizens in Digital Services

In 2015, public sector organizations will focus more than ever on driving citizen satisfaction with online services and resources. It’s not enough for them to simply access information online – they expect their experience with the public sector to be both online and engaging. But how do they make that connection? To account for this evolution, the public sector is providing better experiences by uniquely connecting citizens with services through technology in order to build stronger and more meaningful engagement. This session takes a look at how to leverage points of contact – whether it’s a simple website visit or a transaction with a government portal – to build a stronger relationship.

Natalie Fedie, Vice President of Customer Success, GovDelivery


The Untethered Workplace

Work is no longer a place people go to. It is something they do. Never before in modern times have workers had so much autonomy over their work days. With the proliferation of mobile technology, professionals can now work from home, on the road, or elsewhere. Forbes reports that already over a billion people are untethered from their desks and Minnesota agencies more and more are promoting telework for qualifying State employees to support a productive and performance-driven State workplace. That’s liberating for today’s workforce but challenges our traditional workplace status quo and we are seeing some companies bringing their employees back to the mothership. This session provides practical advice on best tools and practices for managing and working in an untethered environment.

Myron Gregorek, Business Development Manager, End User Engagement Team, Alcatel-Lucent 


Living in the Cloud

Anything as a Service (XaaS) is the essence of cloud computing, and these days almost anything can be delivered as a service: software, infrastructure, storage, platforms, data, you name it.  The concept is no longer new, but it's far from settled.  Challenges remain in building the business case and determining the risks and rewards.  Valuable lessons have been learned by both government and private industry in recent years.  This session focuses on available options, practices that work and pitfalls to avoid.

Wesley Kennedy, SLED Systems Engineer, Nutanix


2:50 pm



3:10 pm 

General Session – Breach! When Bad Things Happen to Good People (and Their Organizations)

Cyber security is the new front line of financial crime and social upheaval. It is the new Wild West, with hackers divided among the "white hats" and "black hats." Stage coach and bank robberies of old have been replaced by heists of personally identifiable information from major retailers, insurers and governments. Political protests are increasingly taking the form of denial-of-service attacks by so-called “hactivists” to disrupt the normal order of things. Such things can and do happen anywhere, and everybody has a role in preventing, preparing for, and responding to cyber threats. This interactive session unpacks key lessons and learnings from real-life cases with the help of a panel of local experts and engaged audience members.

Moderator: Maureen Torncello, National Conference Director, Government Technology Magazine
DuWayne E. Aikins, Senior Strategist Cyber Security, AT&T
Chris Buse, Assistant Commissioner & Chief Information Security Officer, MN.IT Services, State of Minnesota
Shogo Cottrell, Security Strategist, Enterprise Security Products, HP

 View Presentation Here

4:10 pm

Executive Reception

Everyone is invited!  Please join in networking with your peers over refreshments.


Conference times, agenda, and speakers are subject to change.