Jun 17, 2015

"Missouri is one of only three states to receive an 'A' grade in the recent Digital States Survey. While we’re justifiably proud of this result, we aren’t resting on our laurels. Instead, we’re using our progress as a springboard to even greater heights. We intend to take full advantage of the Digital Government Summit as an ideal opportunity to share ideas, strategies and solutions. I invite you to attend and be part of these important discussions."


– Tim Robyn, Chief Information Officer, State of Missouri


Wednesday, June 17


8:00 am

Registration and Morning Refreshments


9:00 am

Opening Remarks

Tim Robyn, Chief Information Officer, State of Missouri


9:15 am

Keynote – Find Your Voice

Jim Meskimen, Master Impressionist and Communication Coach

Today’s culture emphasizes the value of teamwork and collaboration, sometimes at the expense of the individual. This is particularly true in the IT arena where you can sometimes find yourself stereotyped, or even worse, not taken seriously by potential stakeholders. What good are insights and solutions if your words get lost in the crowd? You need to make sure that you’re heard! Jim Meskimen has spent the past 30 years studying the most famous, creative and interesting people in modern times. In this fascinating and hilarious session, Jim discusses – and illustrates – the traits and methods used by some of the best and most charismatic communicators in the world. Don’t settle for being “one of the crowd”. YOU have a unique identity. YOU have a voice!


10:15 am



10:45 am

Concurrent Sessions


The Case for Open Data

Open government and transparency are often unattainable without an aggressive open data strategy. Data empowers citizens – but only if it’s valuable information and only if it’s in a form that’s easy to understand and use. Otherwise, all the hard work just goes to waste. This session looks at how to effectively use open data to streamline, improve upon, and amplify citizen relationships.

Kimberly Mesa, Open Data Coordinator, Information Technology, General Services Department, City of Kansas City

Mobile Apps Today

Smartphones are increasingly replacing computers, televisions, landlines, game consoles, GPS devices, and live personal interaction. Smartphone addiction has even been labelled an official syndrome: “nomophobia”. For better or for worse, mobility is king and governments must pay homage. This session discusses the most important factors to consider when developing or utilizing mobile apps, both internal- and external-facing.

Joe Anderson, Senior Application Sales Executive, AT&T
Joe Kirby, Application Development Supervisor, Department of Conservation, State of Missouri

The Potential of Master Data Management

Typically, organizations have an inconsistent view of data across departments or even within the same department. In this age of big data and the cloud, it’s more important than ever to find ways to consolidate and share reliable data both internally and externally. Otherwise there will be inefficiencies, missed opportunities and poor service. This session focuses on strategies for a holistic data ecosystem.

Jeff Elliott, Senior Manager, Enterprise Data Warehouse and Reporting, University of Missouri
John Gillispie, Associate Vice President, Enterprise Application Services, University of Missouri System
Paul Schmerold, North America Healthcare and Public Sector Sales Leader, Master Data Management and Information Governance, IBM
Brenda Selman, University Registrar, University of Missouri


11:45 am



12:30 pm

General Session – Breach! When Bad Things Happen to Good People (and Their Organizations)

Cyber security is the new front line of financial crime and social upheaval. It is the new Wild West, with hackers divided among the "white hats" and "black hats." Stage coach and bank robberies of old have been replaced by heists of personally identifiable information from major retailers, insurers and governments. Political protests are increasingly taking the form of denial-of-service attacks by so-called “hactivists” to disrupt the normal order of things. Such things can and do happen anywhere, and everybody has a role in preventing, preparing for, and responding to cyber threats. This interactive session unpacks key lessons and learnings from real-life cases with the help of a panel of local experts and engaged audience members.

Jack Mortimer, Government Technology magazine

Brad Arndt, Senior Incident Response Consultant, Cisco Systems/Sourcefire
Michael Roling, Chief Information Security Officer, State of Missouri
Robert Roy, Chief Technology Officer, U.S. Public Sector Cyber Group, Hewlett-Packard Company

View Speaker Presentation here.


1:30 pm



1:50 pm

Concurrent Sessions


Managing, Monitoring and Securing Applications

Application management goes well beyond “maintenance”. It must also encompass accurate performance measurement and ongoing security assessment. Regardless of who develops and maintains the application, there are methods to embrace and pitfalls to avoid. This session discusses some of the approaches and solutions that can be used to manage and safeguard an application throughout its life cycle.

John Finucane, Product Manager, Business Solutions, US Cellular
Kent Hillman, Director, State Data Center, State of Missouri

Resource Sharing Successes

Pressure is intensifying on government organizations to share data and apps with other agencies and jurisdictions. The challenge isn’t always easy, but traditional barriers are breaking down and opportunities have never been greater. This session provides insights on how to collaborate and build mutually beneficial relationships along with some of the data- and app-sharing strategies and technologies being used successfully today.

Tim Robyn, Chief Information Officer, Information Technology Services Division, State of Missouri
Randy Wyatt, IT Applications Division Supervisor, City of Columbia

Retooling and Managing a Service Desk

Expectations about service have been greatly influenced by the Internet and fierce competition in private industry. Customers are used to service being available at their own convenience, and they are viewing government services the same way. How can the challenge be met without adding significantly more resources? What tools and strategies work the best? This session focuses on successful actions, innovations and lessons learned.

Steve Siegler, Deputy Chief Information Officer for Operations, Information Technology Services Division, State of Missouri

Suresh Desu, Deputy Information Technology Director, Secretary of State, State of Missouri
Lora Dicus, End User Support Regional Supervisor, Information Technology Services Division, State of Missouri
Todd Larivee, IT Infrastructure & Operations Manager, Department of Conservation, State of Missouri
Lisa Scheulen, Information Technology Manager, City of Jefferson City


2:00 pm

Sponsor Briefing

(Industry sponsors only.) This informal discussion is hosted by State CIO Tim Robyn and Deputy State CIO Steve Siegler.


2:50 pm



3:10 pm

Fast Track Sessions


How are People Accessing Information Today?

Smartphones and tablets are increasingly replacing computers, televisions, landlines, game consoles, GPS devices and live personal interaction.  Smartphone addiction has even been labeled an official syndrome: "nomophobia", and it's undoubtedly taking a toll on human behavior and physical health.  This session discusses some things to be concerned about in today's device-based society.  

Dr. Cristina Alvarez-Peregrina, Institution Relations Manager, Biomedical School, Europe University of Madrid (on behalf of Reticare)

What Not to Do in Cyber Security!

One question about security is particularly easy to answer: "Are we 100% digitally secure?" The answer is always "no", of course. There are no absolutes, and that's particularly true for security. But there are ways to tilt the odds in your favor. The easiest (and cheapest) way is to simply quit doing the things you shouldn’t be doing. This fun and informative session provides some valuable tips.

Rick Dudeck, Practice Manager, Advanced Security Technologies, World Wide Technology

Transformation to "As a Service"

Today, it's tough to find an organization that doesn't depend on the cloud for at least a few critical processes.  The question is no longer whether to venture into the cloud, yes or no.  That's a forgone conclusion.  Now it's a question of "how, what, when and where?"  Valuable lessons have been learned by both government and private industry in recent years.  This session focuses on available options, practices that work and pitfalls to avoid.  

Sherry Amos, Managing Director, Industry Strategy, Education and Government, Workday


Disaster Tested, Disaster Proven

Somewhere nearby is a crisis or disaster waiting to happen. It might be nature’s wrath or a cyber attack or a sudden social upheaval. Whatever it may be, decisions will have to be made at lightning speed to save lives, time and even reputations. This is possible only to the degree that infrastructure and networks (both physical and inter-personal) are keeping people connected no matter what the circumstances. This session looks at how to keep operating in the worst of conditions.

Todd Biebel, Manager, Business Continuity/Disaster Recovery, Verizon Wireless


4:45 pm

Executive Reception

Network with your colleagues and discuss technology solutions with the event exhibitors.

Conference times, agenda, and speakers are subject to change.