Agenda

Thursday, November 6, 2008

8:00 am Registration and Morning Refreshments

Grand Ballroom Lobby and Promenade

9:00 am Welcome and Opening Remarks

Grand Ballroom

Paul J. Cosgrave, Commissioner, Department of Information Technology & Telecommunications (DoITT), City of New York

9:30 am Opening Keynote

Grand Ballroom

The Art of Deception: Are You In Danger of Being "Conned"?

Kevin Mitnick, World's Most Famous Hacker

Join us to hear the world's most famous former hacker share his perspective on the threat of "social engineering"-a highly effective type of attack that exploits the human element of corporate security. While relatively unknown to the general public, the term "social engineering" is widely used within the computer security community to describe the techniques hackers use to deceive a trusted computer user within a company into revealing sensitive information, or trick an unsuspecting mark into performing actions that create a security hole. Mitnick illustrates why a misplaced reliance on security technologies alone, such as firewalls, authentication devices, encryption, and intrusion detection systems are virtually ineffective against a motivated attacker using these techniques. Although there are no reported statistics on the number of successful social engineering attacks, these ages-old techniques have been and continue to be extremely effective against unsuspecting targets, and pose the least risk and cost to your adversary. In the corporate environment, a large number of unsuspecting victims never realize they have been manipulated. Will your employees be the next? Through concrete examples, Mitnick shares what your business can do to develop a creative and engaging security program that heightens awareness, motivates employees to change their attitudes, influences them to think defensively, and encourages the adoption of good security habits.

10:30 am Morning Break

Grand Ballroom Lobby and Promenade

11:00 am Concurrent Sessions

eDiscovery and Electronic Record Retention
Grand Ballroom Salon A

More and more records are "born digital," meaning that they never existed (or will ever exist) in paper form. The challenge is to properly determine what must be retained and for how long, and how to efficiently retrieve it when needed. eDiscovery and the Freedom of Information Act (FOIA) bring new pressures and risks to the table, and existing laws and guidelines are not always clear. This session looks at emerging standards and sensible practices.

Briana Farro, Wintel Security Engineer, Department of Information Technology and Telecommunications (DoITT), City of New York

Jack Hupper, Law Department, City of New York

Kim Nelson, Executive Director, eGovernment, Microsoft Corporation

Virtualization - Servers and Storage
Grand Ballroom Salon B

Virtualization (server or storage) reduces expenses and operating costs by consolidating multiple virtual operating systems, environments, and applications onto fewer physical machines. More than a few government organizations have boasted about an extraordinarily fast payback on implementation costs, but it must be properly planned and executed or performance can fall short of expectations. This session discusses the benefits, tools and cost-saving strategies for a successful initiative.

Michael Bimonte, Deputy Commissioner, Department of Information Technology and Telecommunications (DoITT), City of New York

Sandy Cohen, Human Resources Administration, City of New York

Keith Coughlin, VMware Specialist, EMC Corporation

New York City Wireless: Deployment update and discussion with Agency CIOs
Grand Ballroom Salon C

The New York City Wireless network is a broadband infrastructure that is enabling agencies to conduct business in entirely new ways. From mobilizing their workforce to enabling remote infrastructure, NYCWiN is transforming the way New York City does business. In addition to a briefing on the status of NYCWiN, you will hear first hand from agency CIO's on how they are using NYCWiN and how they plan to use it in the future. This session will feature a moderated panel of agency CIOs from the Police Department, Department of Sanitation, NYC Housing Authority, the Mayor's Office, DoITT and others.

Steven Harte, Associate Commissioner, Wireless Technologies, Department of Information Technology and Telecommunications (DoITT), City of New York

Larry Knafo, Director and Client Executive, Northrop Grumman Corporation

Brian Snodgrass, Executive Director, Wireless Technologies, Department of Information Technology and Telecommunications (DoITT), City of New York

IT Governance - Portfolio and Project Management
Grand Ballroom Salon I

One of the hottest topics nationwide is how to create an effective and economical IT governance structure. Every government organization faces a similar set of problems: how to strike the right balance between centralization and decentralization; how to ensure fair representation and engagement; how to evaluate investments; and, above all, how to organize and manage it all. This session discusses these issues and other keys to IT governance, including best practices and lessons learned.

Ron Bergmann, First Deputy Commissioner, Department of Information Technology and Telecommunications (DoITT), City of New York

Lisa Lugo, EDC, City of New York

Maribeth Paterson, Senior Principle Consultant, Clarity Solutions, CA, Inc.

Change Management - balancing small vs. large changes
Robinson/Whitman

In government today, there is one thing you can always count on - change. The challenge for any leader is overcoming resistance and persuading others to get on the same page. To do this, you must be skilled in influencing others, setting goals, breeding confidence and, most importantly, understanding the needs of those around you. You must also strive for a good balance in small versus large changes to your organizations - timing is everything. This session will help you improve your effectiveness at getting stakeholders to commit to your ideas, projects and priorities and show you how to create an environment where change is not an ugly word.

Phil Aldrich, Director, Microsoft Solutions, Dimension Data

Enterprise Architecture
Roebling/Jackie Gleason

The purpose of Enterprise Architecture is to manage and align business processes with software components, systems, networks, operations and projects. The goal is simple: to operate better, faster and cheaper by leveraging a consistent architecture throughout the enterprise. This session will focus specifically on the newly created Enterprise Architecture from DoITT.

Anthony Insolia, Department of Information Technology and Telecommunications (DoITT), City of New York

Jane L. Landon, Deputy Commissioner and Chief Information Officer, Department of Finance, City of New York

Greg Lomow, Senior Manager, Public Services Solutions Group, BearingPoint, Inc.

12:15 pm Lunch on Your Own

1:00 pm Concurrent Sessions

Cloud Computing
Grand Ballroom Salon A

Cloud Computing is a model that offers shared computing resources, often over the Internet, rather than relying on a specific dedicated device. The service is typically owned and operated by a third-party provider. The idea behind it is that you pay only for what you use - without the need for an up-front investment. Common questions include: Is it pushing the envelope? and What is the impact on existing systems? This session provides an introduction to this technology and a look at how it can bring increased efficiency and cost savings to government organizations.

Riz Amanuddin, IBM Corporation

Timothy Durniak, Senior IT Architect, STG CTO for Government, IBM Corporation

Data Loss Prevention
Grand Ballroom Salon B

Organizations strive to protect valuable information, but also invest in new technologies. Each new business system complicates the way information is exchanged between customers, partners, and employees, creating opportunities for information leaks. These data breaches are of significant concern, in part because they are becoming more common and more severe both within and outside the organization. This session will cover common practices employed in data loss prevention and how you organization can be more proactive in protection information assets.

Sean Lyons, Director, Data Protection, McAfee

Geoff Webb, Senior Product Marketing Manager, NetIQ

Trends in .Net Application Development
Grand Ballroom Salon C

Application development is a mainstay of most IT organizations in New York City. The past 20 years has seen the advent and the maturity of server based applications and the rapid increase in the use of the web for hosting and serving applications to users. This session will focus on the .Net environment and will provide a rapid look at best practices that will help you develop secure, robust, scalable and reliable applications with the .Net family of products.

David D. Campaña, Chief Architect and Chief Technology Officer, Department of Finance, City of New York

Citywide Geographic Information Systems (GIS) Update and Routing Solutions
Roebling/Jackie Gleason

This session will be split into two parts. The first half will focus on efforts underway at DoITT's Citywide GIS and include a presentation of an application developed at the Department of Mental Health and Hygiene (DOHMH). An overview of the soon-to-be-released next generation NYCityMap will be also provided and will highlight new functionality and the development framework being written by DoITT Citywide GIS in support of this and other efforts. DoITT will also provide an overview for City Agencies considering using DoITT's GIS Services contract. Finally, an update will be provided on the latest NYCMap Planimetrics. With probably thousands of inspectors and field workers in various City agencies, the optimization of these resources could provide a substantial return on investment to the City. DoITT GIS has seen substantial interest for City Agencies looking for a routing solution. Routing can be applied to solve different problems, from the basic problem of visiting a fixed number of sites, to more complex problems of block face coverage. The second part of the session will provide two industry solutions to these different routing problems. Specific products and projects will be used to illustrate different solutions.

Sarah Haskins, Application Developer, Citywide Geographic Information Systems, Department of Information Technology and Telecommunications (DoITT), City of New York

Sarah Johnson, Spatial Analyst, Bureau of Environmental Surveillance and Policy, Department of Health and Mental Hygiene, City of New York

Tim Keane, Software Development Manger, Citywide Geographic Information Systems, Department of Information Technology and Telecommunications (DoITT), City of New York

Colin Reilly, Director, Citywide Geographic Information Systems, Department of Information Technology and Telecommunications (DoITT), City of New York

Douglas Williamson, Project Manager, Citywide Geographic Information Systems, Department of Information Technology and Telecommunications (DoITT), City of New York

The Citywide Performance Reporting System (CPR): Advancing Accountability for New York City
Robinson/Whitman

Introduced in October 2007, the Citywide Performance Reporting (CPR) system represents a major step forward in serving the Administration's goals of transparency, accountability, and accessibility. CPR is an interactive dashboard system featuring monthly updates to all the most important outcome measures reported by NYC government. This presentation focuses on the innovative design features developed by the Mayor's Office of Operations and the Department of Information Technology and Telecommunications that enable CPR to integrate citywide data input and provide flexible data access across the full range of performance information offered by 45 City agencies. The use of advanced tools for data drill-down and geographic analysis by the Department of Sanitation is highlighted as an example of managing for results through centralized information systems. By putting all users - including government and citizens - on the same page about performance issues, CPR is teaching us new lessons about how accountability drives management.

Tom Jelliffe, Department of Sanitation, City of New York

Jeff Krupski, Policy Advisor, Mayor's Office of Operations, City of New York

Anthony Longo, Deputy Director, Mayor's Office of Operations, City of New York

James Perazzo, Department of Information Technology and Telecommunications (DoITT), City of New York

Desktop Virtualization
Grand Ballroom Salon I

Some see virtualization as the next-step in consolidated computing and a game-changing technology for alternative desktop computing. This solution enables IT departments to reduce their IT hardware and support costs by as much as 30% and enhances data security while boosting productivity and energy efficiency. This session will explain how virtualization at the desktop level is propelling the next-generation of desktop computing.

Aaron Kizer, End User Computing Practice Lead, Dell Inc.

Scott Reeder, Enterprise Technology Specialist, Intel

2:15 pm Afternoon Break and Refreshments

Grand Ballroom Lobby and Promenade

2:30 pm Concurrent Sessions

Continuity of Mobile Devices
Grand Ballroom Salon A

A growing number of organizations rely on mobile devices for both day-to-day operations and emergency operations. Given the increased importance on mobile devices (phones, BlackBerry's, laptops, tablets, radios...) organizations are beefing up their continuity plans to include these devices. What are the key issues? What options do you have if cellular networks are down? How can one use wireless networking during a man-made or naturally caused outage? This session will provide you the latest in Business Continuity practices for the mobile world.

Terry Schmidt, Business Development Manager, GGSG Homeland Security, Cisco Systems, Inc.

Evolution of the Virtualized Data Center
Grand Ballroom Salon B

Data center managers have been moving towards virtualization for some time now, piece meal or enterprise wide. The wide-spread use of virtualization technologies (desktop, server, storage) is causing a change in management focus. As the number of devices shrinks, the complexity does not. Multi-vendor hardware and software compatibility is a challenge as is security of the environment. Server uptime becomes more critical as numerous applications are now dependent on fewer processors. Network traffic patterns become more complex as multiple applications share one NIC in many cases. These and other complexities have caused some organizations to slow down their efforts as they prepare new management plans and polices and orient staff to the new environment. This session will provide a high level overview of how data centers are evolving as virtualization continues to prove valuable.

Christopher Butters, Systems Engineer, NetApp

Anne Plese, Senior Manager, Market Management, Cisco Systems

Trends in Java Application Development
Grand Ballroom Salon C

Application development is a mainstay of most IT organizations in New York City. The past 20 years has seen the advent and the maturity of server based applications and the rapid increase in the use of the web for hosting and serving applications to users. This session will focus on the Java environment and will provide a rapid look at best practices that will help you develop secure, robust, scalable and reliable applications with the Java family of products including ME, SE and EE.

Michael Bacarella, Java Technical Manager, Department of Information Technology and Telecommunications (DoITT), City of New York

John Bobowicz, Vice President, Gorilla Logic (on behalf of Sun Microsystems)

Prince Gupta, Department of Information Technology and Telecommunications (DoITT), City of New York

Web 2.0 - Best Practices
Robinson/Whitman

Web 2.0 basically refers to the Internet as a collaborative platform for social networking. It encompasses things like web-based communities, wikis, blogs, mashups, podcasts, tagging, etc., all of which facilitate collaboration and sharing between users. This session takes a look at Web 2.0's impact on government in regard to public tastes and demands, and reviews examples of how these tools are being used for service provision

Rob Chin, Chief Technology Officer, CGI

Hemant Sharma, Chief Technology Officer, State and Local Government, CGI

Demystifying ITIL
Roebling/Jackie Gleason

There is a great deal of hype surrounding the IT Infrastructure Library (ITIL) approach to IT services management. This session will break down the buzzword barriers and show IT leaders how to successfully apply these standards in the real world. The session will include a practical discussion of ITIL concepts and their application in today's IT organization, and an explanation of how to use ITIL concepts in your current IT organization without falling into a rigid methodology. You will leave this seminar with an understanding of the true benefits of ITIL and how this framework can be implemented.

Patrick Connelly, Vice President, Gartner

Terry Longo, ITIL/ITSM Program Manager, Hewlett Packard

A Guide to Successful Application Test Automation
Grand Ballroom Salon I

Many IT organizations purchase application test automation software only to be disappointed in the return on investment. This session discusses the advantages of automated application testing and proven strategies to ensure a successful move to application test automation. Specific topics include factors to weigh when deciding to automate, identifying test candidates for automation, preparing the automation team, selecting and deploying the automated tool, designing reusable scripts, and running automated tests. Attendees will be introduced to useful techniques and practices that can streamline the move to automated application testing.

Igor Kotler, 311/ETD Automation Test Manager, Department of Information Technology and Telecommunications (DoITT), City of New York

Bill Rinko-Gay, Delivery Director, Software Quality Management Practice, Spherion

3:45 pm Break

Grand Ballroom Lobby and Promenade

4:00 pm Excellence in Technology Awards Program

Grand Ballroom

The annual citywide Excellence in Technology Awards Program (ETAP) was established to salute the City's IT professionals and managers for their dedication and hard work. Agency heads throughout the City were invited to submit nominations, with a formal Nomination Committee reviewing each submission and selecting a winner in each category. From the winners, a single entrant will be chosen to receive the overall Excellence in Technology award, selected as the project that exemplifies the very best of IT in the City of New York.

5:30 pm Awards Reception

Grand Ballroom Lobby and Promenade

Congratulate the winners, network with your colleagues and discuss technology solutions with the event sponsors.

Friday, November 7, 2008

8:00 am Registration and Morning Refreshments

Grand Ballroom Lobby and Promenade

9:00 am Opening Remarks

Grand Ballroom

The Honorable Gale A. Brewer, New York City Council Member, District 6, Upper West Side and Upper Clinton, and Chair, Committee on Technology in Government

9:10 am General Session

Grand Ballroom

Steal This Idea! - Government Edition

Liza Lowery Massey, Senior Fellow, Center for Digital Government

Information Technology is a daunting challenge in the best of times, and it is even more difficult today as governments face tightening finances and diminishing revenues. Under such circumstances, the smart thing to do is look for opportunities to borrow ideas from other jurisdictions who have demonstrated savings of time and money in solving major service delivery challenges. But where to look? There are 94,731 city, county and state governments across our nation. This fascinating session provides - at a pace not unlike a 3-day tour of Europe - the best of hundreds of nominees and dozens of winners from the Center for Digital Government's intensive national surveys of best and emerging practices in the public sector IT community. Be prepared to borrow an idea... or 10.

10:10 am General Session

Grand Ballroom

Large City - Large Projects

While not all projects in New York are large projects, the nature of the City makes it inevitable that every agency will have one or more large projects in some stage of planning or implementation. Most project management experts agree that leadership and executive sponsorship are two of the most important ingredients in a successful project. These New York City leaders who make up this panel all are leading large technology initiatives. They will discuss their role in delivering their projects and will also elaborate on the business transformational aspects of each.

Moderator: Paul Cosgrave, Commissioner, Department of Information Technology and Telecommunications, City of New York

Panelists: Photeine Anagnostopoulous, Chief Operating Officer, Department of Education, City of New York

Douglas Apple, General Manager, New York City Housing Authority

John Doherty, Commissioner, Department of Sanitation, City of New York

Kate Levin, Commissioner, Department of Cultural Affairs, City of New York

Martha Stark, Commissioner, Department of Finance, City of New York

Robert Walsh, Commissioner, Department of Small Business Services, City of New York

11:00 am Morning Break

Grand Ballroom Lobby and Promenade

11:15 am Concurrent Sessions

Greening of IT - The Business Case

"Going Green" is no longer merely a politically correct thing to do - it's now a necessity due to skyrocketing energy costs. There are many approaches to increased efficiency and energy consumption, ranging from broad consolidations to simple power-off policies. Even the smallest reductions can save significant amounts of money. This session discusses the latest trends, solutions and successes in making the business case for Green IT.

Ron Bergmann, First Deputy Commissioner, Department of Information Technology and Telecommunications (DoITT), City of New York

Susan Cohen, Assistant Commissioner, Office of Energy Conservation, Department of Citywide Administrative Services (DCAS), City of New York

Julie Hughes, Economic Development Corporation (EDC), City of New York

Christopher Kimm, Vice President, Sales Engineering, Verizon Business

Emergency Management Tools and Technologies
Grand Ballroom Salon B

The demands of homeland security and the increase of natural disasters are altering the way we provide emergency response and services. Technology is leading the way with such tools as video monitoring and a host of convergent and interoperable applications. This session looks at some of the latest strategies and solutions being used in the public sector.

Kurt K. Grubb, Program Manager, SAIC

Henry Jackson, Deputy Commissioner, Office of Emergency Management, City of New York

Open Source - Trends and Strategies
Grand Ballroom Salon C

As more and more government entities are experimenting with open systems and applications, lessons are being learned. Some things have been easier than expected and other things have been surprisingly problematic or controversial. This session takes a look at the current state of open source in government and which direction(s) it's headed.

Angel Aponte, Department of Health and Mental Hygiene (DOHMH), City of New York

David Guy Brizan, IT Coordinator, Office of the CIO, Information Technology Division, Department of Corrections, City of New York

Ted Brown, Executive Director, Institute for Software Design and Development, CUNY

Richard Doll, Director, PM - Channels and RTM, Novell

Managing for Results
Robinson/Whitman

Private industry has long used business intelligence and performance indicators to increase efficiency and productivity. Government organizations are increasingly benefiting from the same strategies. This session will cover some of the tools and methods that can be used successfully in the government sector to track, measure and manage key processes and performance.

Jane L. Landon, Deputy Commissioner and Chief Information Officer, Department of Finance, City of New York

Martha Stark, Commissioner, Department of Finance, City of New York

Success Through Shared Services
Roebling/Jackie Gleason

Collaboration is in. Silos are out. That's why the Harvard School of Government has called shared services "the next frontier." Numerous studies have shown that moving to a shared services model drives significant cost reductions while at the same time improves the quality of government services. This session examines possibilities, opportunities, and technologies for using shared services to achieve strategic goals.

Aldona Valicenti, Vice President, Business Development, Oracle Corporation

12:15 pm End of Conference