May 23, 2013

"I am very excited about the 10th Annual Tennessee Digital Government Summit. The Summit brings technology leaders together from around the state so they can share new ideas and ways in which government can better serve our citizens. The Tennessee Digital Government Summit provides the ideal forum for us to meet and discuss our common challenges. I encourage your attendance and look forward to seeing you there."

- Mark Bengel, Chief Information Officer, State of Tennessee


Thursday May 23

Time Session
7:30 - 8:00AM

Annual Breakfast Meeting of LOGITT (Local Government in IT in Tennessee)

Join Tennessee's networking and support group for local government CIOs, directors of IT and others responsible for municipal IT infrastructure. Pre-registration required. Meeting Host: keith Durbin,... more

  • Keith Durbin - Chief Information Officer/Director of Information Technology, Metropolitan Government of Nashville and Davidson County
8:00 - 9:00AM

Registration and Morning Refreshments

9:00 - 9:15AM

Opening Remarks

  • Mark Bengel - Chief Information Officer, State of Tennessee
9:15 - 10:15AM

Opening Keynote - Becoming a Change Agent: Your Secret to Success

Everyone looks to IT to be the superhero -- to fly in, cape blowing in the wind, and save the day by improving productivity, lowering... more

  • Bill Bott - Consulting Partner, Change and Innovation Agency
10:15 - 10:45AM


10:45 - 11:45AM

Concurrent Sessions


Security Awareness

The old saying "an ounce of prevention is worth a pound of cure" has never been more true. In today's public sector enterprise, all staff, including... more

  • Paul Laurent - Director of Cybersecurity Strategy, Oracle Public Sector
  • Gary Osland - Business Development Manager, US Public Sector - Cybersecurity, Cisco

"Growing Our Own" - Building the Next Generation Workforce for Tennessee

Good IT people are hard to find...and even harder to keep. Impending retirements are pushing organizations to solve this challenge sooner rather than later. To... more

  • Trish Holliday - Chief Learning Officer, Department of Human Resources, State of Tennessee

CRM - Customer Relationship Management - The Secret Sauce

In an era of limited resources, customer or "citizen" relationship management is an essential element for increasing efficiency, improving services and developing customer-driven applications. This... more

  • Scott Frendt - Executive Director, Public Sector CRM Solutions and Policy Automation, Oracle America, Inc.

Opportunities, Pitfalls and Lessons Learned in Working with Vendor Partners

Few governmental organizations have the staffing or skill sets to accomplish all projects in-house. Finding outside assistance through vendor partners is a common solution. Hear... more

Moderated by:
  • Jon Walden - Manager of Information Technology & Environmental Services, County Technical Assistance Service (CTAS), University of Tennessee

  • Jeff Hodges - Senior Account Manager, Presidio Networked Solutions
  • Brent Nair - Chief Information Officer, City of Memphis
  • Bill Wells - Director, IT Department, Maury County
11:45 - 12:30PM


12:30 - 1:30PM

Lunch Keynote - Exploration is a State of Mind

In a fast-changing world, everyone is an explorer whether they know it or not, particularly in government IT. We are constantly traveling across uncharted terrain:... more

1:30 - 1:50PM


1:50 - 2:50PM

Concurrent Sessions


Business Analytics and Fraud Detection

It is no surprise that fraud and abuse are growing in today's struggling economy, something that government organizations can ill afford. Equally expensive to government... more


Mobile Device Management

Rapid advances in mobile technologies are causing fundamental changes to social and workplace interaction, resulting in an overwhelming demand for mobile solutions and applications. But... more

  • David Kessler - Industry Solutions Practice Manager, Mobile Device Management & Security, AT&T
  • Ken Quinton - Alliance Partnership Director, Stoneware, a Lenovo Company

The New IT Professional - The Data Scientist

Rising alongside the relatively new technology of Big Data, is the new job title data scientist. A data scientist represents an evolution from the business... more

  • Brian Miles - Senior Director of Analytics Integration Delivery, SAS
2:50 - 3:10PM


3:10 - 4:15PM

Fast Track Sessions: Solution Showcase


Mobile App Innovations

A surprising 25% of Internet users in the U.S. are mobile-only, and 120 million citizens now own smart phones. This is actually good news for... more


Security Battleground - Exploring the war we're facing and the potential consequences of not preparing.

Every internet connected device, represents an opportunity for an attacker. Computer criminals have jumped through virtual loopholes to steal identities and sensitive information, as well... more

  • Scott Augenbaum - Supervisory Special Agent (SSA), Computer Intrusion/Counterintelligence Squad, Memphis Division, FBI

Building Transparency through Citizen Engagement, Social Media, and Open Data

Throughout Tennessee, the United States, and the world, governments continue to use Gov 2.0 technologies to increase transparency. With the rising societal influence for... more

4:15 PM

End of Program

Conference times, agenda, and speakers are subject to change.... more