Oct 18, 2012

"The CIO Academy is one of the most valuable events we have in Texas. It is a great opportunity for public sector technology executives and their direct reports to focus on leadership skills, and developing the next generation of public servants and leaders. The participation of our private sector partners is critical to making the CIO Academy a success. The conversations that take place throughout the day help leaders in Texas explore new and innovative ways of leading in the public sector. Your support ensures we can provide this important training."

- Karen Robinson, Executive Director, Texas Department of Information Resources


Thursday Oct 18

Time Session
7:45 - 8:45AM

Registration and Morning Refreshments

8:45 - 9:00AM

Opening Remarks

  • Karen Robinson - Executive Director and Chief Information Officer, Department of Information Resources, State of Texas
9:00 AM

Opening Keynote - The Essence of Greatness

Its been said that the definition of insanity is repeating the same action and expecting a different result. Does this definition describe your work performance?... more

  • Dr. Rick Rigsby - International Motivational Speaker, Ordained Minister, and Author of "Lessons from a Third Grade Dropout"
10:00 - 10:30AM

Morning Break

10:30 - 11:30AM

Concurrent Sessions


Talent Management and the Changing Workforce

One of the most important responsibilities of a CIO is to effectively manage the IT workforce so that it is aligned with, and ready to... more

  • Jeff Michael Lee - Director of Human Resources, City of Corpus Christi
  • Kay Phelps - Teleworking Practice Lead, Avaya
  • Ralph Salinas - Director of Human Resources, Employees Retirement System of Texas
  • Jeff Smith - Director of Information Technology, Texas Office of the Governor

Executive Level Communication Tips and Techniques

Government CIOs need to be persuasive and powerful communicators. You need to brief your agency executives and elected officials, defend your budget requests, and engage... more

  • Sherri Greenberg - Director, Center for Politics and Governance, LBJ School of Public Affairs, University of Texas at Austin
  • Jim Hine - CEO, Public Policy Solutions
  • Doug Matthews - Chief Communications Director, City of Austin
  • Chris Neff - Vice President of Marketing, NIC

New Service Models

What new service models exist that allow agencies to address the constituent base more efficiently and effectively, while continuing to adhere to regulatory/compliance concerns? How... more

  • Lee Koelbl - Director, Operational Services, Avaya
11:30 - 12:15PM


12:15 - 1:15PM

Lunch General Session - The CIO's Perspective: Leading in Government

Leading in the public sector has always been challenging, but perhaps even more so today. Revenues have been decreasing for years now, with another round... more

  • Carlos Ramos - Director/State CIO, Department of Technology, State of California
  • Cathilea Robinett - Executive Vice President,e.Republic
  • Karen Robinson - Executive Director and Chief Information Officer, Department of Information Resources, State of Texas
  • Kristin Russell - Chief Information Officer & Secretary of Technology, Governor's Office of Information Technology, State of Colorado
1:15 - 1:45PM

Afternoon Break and Refreshments

1:45 - 2:45PM

Concurrent Sessions


Lets Get IT On! Building Exciting Business & IT Relationships

How do you bridge the communication and cultural gaps between Business and IT? Business is focused on producing more and keeping cost down yet IT... more

  • Leah Lewis - Director, Consulting Services, Cisco Systems and former Chief Information Officer of the State of Colorado
  • Campbell Robertson - Public Sector Executive, Enterprise Content Management, IBM

C Government to the Power of 3 - Customer-Centric Culture in Government

Customer centricity (the trademarked term for a program at the University of Pennsylvania's Wharton School of Business) refers to the orientation of a company to... more

  • Dan Bigos - Subject Matter Expert, Communications, Retail, Travel & Transportation, IBM
  • Becky Dempsey - State Director, Community Development Block Grant Program, Texas Department of Agriculture
  • Adam Gonzales - Owner, Cafe Serranos and Port A Cafe
  • Erin Hutchins - General Manager and Director of Portal Operations,
  • Matt Wall - Director, Quality & Service,
2:45 - 3:00PM


3:00 - 4:00PM

General Session - Security Battleground

Exploring the war were facing and the potential consequences of not preparing. Every internet connected device, represents an opportunity for an attacker. Computer criminals have jumped... more

4:10 PM

The Texas CIO Academy Awards Ceremony and Reception

The Premier Awards Ceremony for Texas Public CIOs. Network with your colleagues and discuss technology solutions with the event sponsors.... more