Agenda

Tuesday, November 10

8:00 am    Registration and Morning Refreshments

8:30 am    Opening Remarks

Welcome: Michael Locatis, Chief Information Officer, State of Colorado

Mayor John W. Hickenlooper, City and County of Denver

9:00 am    Opening Keynote

Shared Services - The New Model

Paul Taylor, Ph.D., Chief Strategy Officer, Center for Digital Government

Studies have shown that moving to a shared services model gives organizations the opportunity to shift budget from administrative activities to front-line, citizen-facing services, helping to drive significant cost efficiencies while at the same time improving government services. This session will define shared services, provide insights on current trends and focus on what are the challenges and opportunities public service leaders face when launching and leading a shared services enterprise.
Presented by: Center for Digital Government

10:00 am    Morning Break

10:30 am    General Session

Colorado Shared Services Vision and Opportunity

The time has come to seriously consider doing business differently. The combined effect of several driving forces including; the economic recession, advances in technology and increasing expectations for citizen services, demands that we think out of the box. We are all feeling the same pressures and dealing with similar issues. We are One Colorado. As residents and civil servants, we owe it to ourselves to act differently, to find a way to build a shared services model that works for all of us. My challenge to you today is to break down barriers between our governmental silos and work together to find common solutions.

Michael Locatis, Chief Information Officer, State of Colorado (On Behalf of Governor Bill Ritter)

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11:00 am    Concurrent Sessions

Shared Services – Lessons Learned

This case session will explore how sound strategy and planning are enabling a four jurisdiction Assessment & Taxation System implementation in Arapahoe County, Jefferson County, Broomfield County and the City of Denver.

Jim Lindauer, Chief Architect, Jefferson County

Joe Palmer, Chief Information Officer, Jefferson County

Cloud Computing for Government - Building a Virtual Private Cloud

Consolidation in Colorado is rapidly moving forward. This session will focus on how cloud computing technology drives a shared services model to create efficiency. Overall management of resources, energy consumption (heating, power and cooling), increased security for data and lower overall costs have all been key factors in looking at cloud models. This session will provide an overview on the enterprise direction for how cloud computing can be positioned for the short and long term benefit of Colorado.

Jeff Barnard, Emerging Technologies Director, EMC

Erika Cheley, Online Solution Specialist, Microsoft

The Shared Services RFI and SIPA Needs Survey - What We Learned

This session will explore themes, outputs and possible action areas for leveraging shared benefits across state and local boundaries. The results and findings from the Request for Information issues by OIT (Transforming the State of Colorado's Common/Shared IT Services) will be presented. There were over 60 responses to the RFI and the presentation will summarize the findings, provide implications, and identify potential next steps. Additionally, the Statewide Internet Portal Authority will provide a summary of findings from their Colorado Wide Survey of needs involving all levels of government in Colorado.

John Conley, Executive Director, Statewide Internet Portal Authority (SIPA)

12:00 pm    Lunch

1:00 pm    General Session

Game Changing Transformation - The Case of the State of Michigan

George Boersma, Director of Technology Partnerships, Department of Information Technology, State of Michigan

This session will look at how Michigan's shared service enterprise has become a trusted partner with their clients and is helping to transform government through leveraging capacity and deploying "game changing" innovations.

2:00 pm    Afternoon Break and Refreshments

2:20pm    Concurrent Sessions

How to Measure Success in a Shared Services Environment

If the goal of shared services is to reduce costs and improve services, governments must put in place measurement systems that have relevance to their business and measure productivity that mean reduction of costs. This session will cover some of the tools and methods that can be used successfully in the government sector to track, measure and manage key processes and performance that highlight the savings and gains.

Ed Burns, Senior Vice President, State & Local Government Practice & Regional Vice President, Custom Solutions, CIBER

Dan Domagala, Chief Information Officer, Department of Education, State of Colorado

Future of Communications

Trends and strategies in wireless communications including what to expect from 4G communications and their potential benefits will be presented by industry experts. You will be introduced to the latest in wireless devices and solutions and learn how it relates to you and your organization.

Patrick Caustrita, Manager of Data Solutions, Verizon Wireless

3:20 pm     Break

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3:40 pm    General Session and Summit Wrap-Up

Sustainability Forum

Local area leaders in Healthcare, Education and Energy will be discussing their vision and experience creating partnerships with IT, moving toward sustainable models, leveraging services and technologies as enablers. They will share their thinking about how the State of Colorado and Local Governments need to join forces to move to the future to improve government service delivery in smart and sustainable ways.

Moderator: Paul Taylor, Ph.D., Chief Strategy Officer, Center for Digital Government

Phyllis Albritton, Executive Director, Colorado Health Information Organization

John Barry, Superintendent, Aurora Public Schools

Mike Coleman, Chief, Administrative Services Bureau, Douglas County Sheriff (Retired)

4:45 pm    Executive Reception

Network with your colleagues and discuss technology solutions with the event sponsors.