Agenda

When you register for GTC East: The New York Digital Government Summit you will have access to both Keynotes, the GTC Reception (Wednesday, September 23 at 4:15 pm), the Best of New York Awards Ceremony and Reception (Thursday, September 24 at 3:45 pm), the Concurrent Seminars and the Exhibit area. If you are ready to register, click here.

If you wish to register for the Paid Training Classes, Please click here.

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Wednesday, September 23

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8:00 am Registration and Morning Refreshments

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9:00 am Opening Remarks

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9:15 am Opening Keynote

Failure is Not an Option

Gene Kranz, Former Director, Mission Operations, NASA

As the leader of the "Tiger Team" of Flight Directors that brought the Apollo 13 spaceship safely back to Earth on April 17, 1970, Gene Kranz demonstrated extraordinary courage and heroism. The hit film Apollo 13 chronicled Kranz's struggle to devise the plan that would safely bring the ship and its crew of three astronauts home after its oxygen system failed. Kranz retired from NASA in 1994 after 37 years of federal service, and is currently a consultant and speaker. "Failure is not an option," the motto that carried him through the Apollo 13 crisis, is the major theme of his keynote presentation which will chronicle some of the Apollo program and culminate in his personal account of the Apollo 13 mission.

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10:30 am Morning Break

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11:00 am Concurrent Sessions

Managing Technology in the Public Sector: CIO of the Year Panel

For the last three years, New York has recognized an outstanding public sector CIO. For the first time, all three award winners will gather for a panel discussion on what it takes to succeed, dealing with the challenges specific to the public sector and thriving in tough times.

Daniel Chan, Chief Information Officer, Office of Temporary and Disability Assistance, New York State

Ed Hemminger, Chief Information Officer, Ontario County, NY

Kim McKinney, Chief Information Officer, Broome County, NY

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Mobile Computing: Security on the Move - Securing Mobile Devices

Mobile devices offer government a chance to deliver services and connect with constituents in ways never before possible. But they also bring new security risks. Come hear how you can balance new and innovative technologies with the responsibility to protect sensitive data. Learn the risks that some mobile devices bring and how you can mitigate these risks.

Simon Mizikovsky, Wireless Security and Fraud Prevention, Wireless Standards Department, Alcatel-Lucent

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Emerging Technology: Desktop Virtualization

Desktop virtualization holds the promise of simplified support, lower maintenance costs and streamlined training for users. In this session you will hear about some of the new developments in desktop virtualization technologies and ideas on how to implement these technologies.

Tony Coppla, Thin Client Specialist, Hewlett-Packard Company

Robert Kadish, Endpoint Virtualization Specialist, Symantec

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Security: Who are You - Identity and Access Management

The opening line from the song of the same title by The Who describes the ever-growing challenge faced by governments today. The balancing act is how to provide access to a growing number of citizens and other users, while at the same time keeping confidential information private and secure. With the ever-increasing pressure to share information among a wide range of systems, reliable authentication methods are critical. This session discusses some of the approaches and solutions that are being successfully implemented in the public and private sectors.

Jay Ranade, Director of Educational Services, Technodyne

Steve Sokal, Inforamtion Security Officer, New York State Public Service Commission

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12:15 pm Lunch on your own

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1:15 pm Concurrent Sessions

Managing Technology in the Public Sector: Aligning IT and Business

Business and IT strategic alignment may seem like the elusive Holy Grail. In this session you will hear how to become a part of your organization's strategy, what to do if your organization doesn't have a strategy and how to keep business units happy as you allocate resources to the strategy.

William F. Clark, VP, Public Sector CTO, CA Inc.

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Mobile Computing: Government on the Go - Preparing for Telework

As the traditional workplace culture changes, the demand for anytime/anyplace work environments seems to be growing exponentially. Telework is cited as a solution for everything from disaster response to attracting a new generation of public servants to global warming. Yet in practice, jurisdictions have been slow to implement telework. This session will highlight some successful programs, the innovative technology used to implement telework, and provide tips and tricks for creating a telework program.

Steve Given, Global Leader for Energy, Nortel

David Moss, Senior Regional Director - Eastern United States, State, Local, Education and Medical, TANDBERG

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Emerging Technology: IT Governance

This session will feature the award winning NYS Office of the State Comptrollers' IT Governance process, a collaborative strategic and tactical partnership between IT and their business partners. The design and composition of OSC's IT Governance organizations are driven by the principles of strategic business alignment and attaining the greatest value from investments in information technology. By working as a team, their Enterprise Governance Committee has identified specific enterprise solutions that will meet the business objectives of all divisions. Critical IT budget decisions are now made as part of the governance process, consequently, accountability is now more appropriately aligned, with the business responsible for making informed, value-based IT spending decisions. Come hear examples of how this IT governance process openly and collaboratively managed the reprioritization of ongoing initiatives, reset expectations among the customers of IT, and decided on the re-allocation of both business and IT resources.

Larry Appel, Assistant Comptroller for Administration, Office of the State Comptroller, New York

Kevin Belden, Deputy Comptroller, Chief Information Officer, Division of the CIO, Office of the State Comptroller, New York

Bob Loomis, Director, Enterprise Architecture, Division of the CIO, Office of the State Comptroller, New York

Kirk Schanzenbach, Director, Project Management Office, Office of the State Comptroller, New York

Gregory Smith, Director, IT Business Alignment, Division of the CIO, Office of the State Comptroller, New York

Joan Sullivan, Executive Deputy Comptroller for Operations, Office of the State Comptroller, New York

John Traylor, Assistant Comptroller, Division of Local Government & School Accountability, Office of the State Comptroller, New York

 

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Security: Protecting All That Data

The digital age has brought about a level of convenience and access to services that were never before imagined. Unfortunately, it has also ushered in a whole new set of challenges in privacy and confidentiality. Whether it's through e-health records or online applications for services, governments are collecting and storing ever-increasing amounts of data. What are the critical steps to protecting this data? This session discusses strategies and technologies critical to protecting confidential data.

Simon Hunt, VP and CTO, Data Protection Business Unit, McAfee

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2:30 pm Afternoon Break

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3:00 pm Concurrent Sessions

Managing Technology in the Public Sector: The New Workforce

The Baby Boomers have dominated almost everything in society. As this generation reaches retirement, we're suddenly faced with the most eclectic workforce in our history. A collection of Millennials, GenXers, and "young" Boomers all must work together despite remarkably different backgrounds, expectations, tastes and demands. This session takes a close look at how to build, manage and get along with the workforce of tomorrow.

Rico Singleton, Deputy Chief Information Officer, Office of the Chief Information Officer/OFT, New York State

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Mobile Computing: The Future of Mobile Technology

Research and development are booming in the wireless arena, exploring such issues as: What are the infrastructures of the future? What new devices, tools and applications have the most potential to impact government operations and services? What about security concerns? This session provides a glimpse at emerging trends and technologies in perhaps the fastest growing segment of technology today.

Vic Berger, Solutions Manager, CDWG

Carlos Mariosa, Sr. Manager Government Practice, Industry & Mobility Application Solutions Group, AT&T Business Solutions

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Emerging Technology: Governing in the Cloud - An Update on New Service Models

Software as a Service (SaaS) and cloud computing are being used more and more in the private sector as a cost-effective way of providing technology services. In California today, government IT organizations are faced with what seem to be competing requirements: prepare for higher demand, cut costs and comply with enterprise wide green initiatives. Is there a place in government for these new service models? What is the state of the technology? What are the risks? This session offers you specific advice on these innovative service models, and examples of how they are being used by government.

Mark Cleverley, Director, Strategy IBM Global Government

Rock Regan, Principal Business Solutions Consultant - IT & Security Solutions, Government / Education, Northeast, Verizon Business

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Security: Getting Past "No" - How to Implement 2.0 without a Security Crisis

There is mounting pressure on government to be more open, more transparent, and to broaden the public's ability to interact with government. The social networking tools of Web 2.0 (Twitter, Facebook, wikis, blogs) offer tremendous power for relatively little investment. However, these tools also raise a host of security-related issues and challenges. This session will cover these challenges and ideas for protecting your organization's systems and data in a 2.0 world.

Ken Kaminski, Security Architect, Cisco

Tim McCorry, Incident Response Team, Office of Cyber Security &Critical Infrastructure, New York State

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4:15 pm GTC Reception

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Thursday, September 24

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8:00 am Registration and Morning Refreshments

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8:45 am Opening Remarks

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9:00 am Keynote

The Art of Ironman Success

Mark Allen, 6-Time World Champion, Ironman Triathlon

In Government IT today, success - or even holding on for dear life - requires great toughness, endurance and resiliency. Who better to inspire us than the man who is arguably the most successful endurance athlete of our time? As a professional triathlete, Mark won 66 of the 96 races he entered, six consecutive Ironman World Championships in six starts (a record), and a world championship at age 37 (another record). These achievements did not come easy. In this fascinating keynote address, Mark shares the principles that enabled him to turn devastating setbacks into historic triumphs; principles each of us can use to achieve the highest levels of success in our personal and professional lives.

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10:00 am Morning Break

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10:30 am Concurrent Sessions

Managing Technology in the Public Sector: The CIO's Perspective - An Update from the NYS Office of the CIO

This presentation will feature an update on some of New York State's most important technology plans and initiatives.

Melodie Mayberry-Stewart, Ph.D., Chief information Officer, New York State

Susan Beaudoin, Counsel, Office of the Chief Information Officer/OFT, New York State

Sharon Cates-Williams, Deputy Chief Information Officer, Office of the Chief Information Officer/OFT, New York State

Daniel Healy, Deputy Chief Information Officer, Office of the Chief Information Officer/OFT, New York State

Rico Singleton, Deputy Chief Information Officer, Office of the Chief Information Officer/OFT, New York State

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Emerging Technology: All a Twitter Over Web Two-Point-Oh: Why MTV Isn't, Why Radio is a Pandora's Box and Why Government Service Delivery Will Never be the Same

As the Internet returns to its social roots, governments face the challenge and opportunity of a second chance to realize the promise of what was once popularly known as e-government, where the end goal was and is a relationship between one government and one person on the person's terms. Some of what comes next will be home grown, some will be off the shelf, some will be community built and some will come from where we least expect it.

Paul Taylor, Ph.D., Chief Strategy Officer, Center for Digital Government

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Rethinking the Database: Using XML Databases to Support Business Processes and Enhance Capabilities

XML has proven to be a solution for web site management, web applications, and data exchange. So what's next? This presentation looks at new ways to view and use data within XML databases. It will show how an XML-based approach to data can make application development easier and more manageable. You will see how an XML database can enable the addition of new features and functionality while streamlining workflow. The presentation will outline promising trends in mainstream applications such as document management and forms workflow processing using XQuery, XForms, and XML-native databases. Finally, you will hear about an large-scale New York State government implementation using the IBM DB2 database with pureXML support.

Jim Costello, Lead Programmer/Analyst, Technology Services Center for Technology in Government, University at Albany

James Lieb, Director, Common Service and Case Management Department of Taxation and Finance, New York State

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Managing Technology: Data Identification and Classification

Gone are the Wild West days of data management. The demands for information exchange, the threats of compromise and the legal and policy mandates for protecting data are all driving governments to come up with a better approach. Organizations must identify the data they are collecting, classify that data, and develop strategies to share, protect, consolidate and analyze it. This session covers some of the methods and tools for identifying, classifying and protecting data.

Slawomir Marcinkowski, CISSP, Information Security Consultant, NYSTEC

Deborah Snyder, CISSP, GSLC, PMP, Chief Information Security Officer, Office of Temporary and Disability Assistance, New York State

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11:45 am Lunch on your own

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12:45 pm Concurrent Sessions

Managing Technology in the Public Sector: Renovation Nation: There's Work To Do ... and New Platforms, Partners and Tools for Getting it Done

Governments everywhere are faced with doing 21st Century work with a technology infrastructure that was, to varying degrees, built in the 20th Century. Can the concepts and approaches for rebuilding a historical home be applied to government modernization? What can government IT organizations learn from the eager hosts of the television series, This Old House, who invite us to join them each week as they demolish walls and replace pipes in old houses, while at the same time preserving the character of the home?

Join Paul Taylor as he explores how this approach - using strategic (if incremental) investments to make an old house as good as new - can be applied to government modernization. The steps of deciding what to keep and what to throw away, remodeling or building anew, and unveiling the new (or deciding what "done" means), can provide a framework for renovating public technology infrastructures and result in a whole is more than the sum of its incremental parts.

Paul Taylor, Ph.D., Chief Strategy Officer, Center for Digital Government

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Emerging Technology: Open Source

Open source and freeware can be attractive options for government, especially in the current budget climate. It is flexible, adaptable and the price is right. But there are important questions to consider. What does an organization need to do to ensure security, maintenance and support? Is it cheaper in the long run? This session discusses the pros and cons of open source and freeware for government.

Andrew Hoppin, Chief Information Officer, New York State Senate

Bill Vass, President and COO Sun Microsystems Federal, Inc., & CTO, Global Accounts and Industries, Sun Microsystems

Robert Vitello, Chief Information Officer, Department of Labor, New York State

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Best Practices: Customer Service - The NYC 311 Story

New York City has one of the most far-reaching 311 implementations in government. Citizens have 24 hour access to help on everything from loud neighbors to graffiti cleanup. Come hear the successes and challenges of this far-reaching initiative.

Michael Antash, Director CRM Solutions, Oracle Corporation

Joe Morrisroe, Deputy Commissioner - City of New York, Department of Information Technology and Telecommunications (DoITT), NYC and NYC.gov

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Managing Technology: Performance Management

Private industry has long used business intelligence and performance indicators to increase efficiency and productivity. Government organizations are increasingly benefiting from the same strategies. This session will cover some of the tools and methods that can be used successfully in the government sector to track, measure and manage key processes and performance.

Dan Donnelly, Application Performance Specialist, Office of Temporary and Disability Assistance, New York State

John Murphy, Manager of Quality Management Center, Office of Temporary and Disability Assistance, New York State

Rick Ryan, IT Manager - Web Based Systems, Office of Temporary and Disability Assistance, New York State

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2:00 pm Afternoon Break

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2:20 pm Concurrent Sessions

Managing Technology in the Public Sector: An Executive View of Project Management

Sponsored by the New York State Project Management Committee

Over the past ten years, a number of New York State agencies have established Project Management Offices. These agencies have begun using the civil service title series for Project Managers, developed and presented numerous training classes and programs in project management, and adapted the NYS Project Management Guidebook, originally published by the Office of Technology, or developed agency specific project management methodologies for their own use. But what has become of project management in our current fiscal environment? What value does Project Management bring to top agency executives? Is a commitment to Project Management a good use of agency resources in tough fiscal times?

This session will provide perspectives on the value of Project Management from the top levels of four state agencies. Diana Jones Ritter, Commissioner at the NYS Office of Mental Retardation and Developmental Disabilities, Robert Megna, Budget Director at the Division of the Budget, Kevin Belden, CIO at the NYS Office of the State Comptroller, and Nancy Mulholland, CIO at the NYS Department of Transportation, will present their viewpoints, followed by a panel discussion. These esteemed guests each represent a diverse agency which has made a significant, ongoing commitment to Project Management at the highest levels of their organization.

Kevin Belden, Chief Information Officer, Office of the State Comptroller, New York State

Robert Megna, Budget Director, Division of the Budget, New York State

Nancy Mulholland, Chief Information Officer, Department of Transportation, New York State

Diana Jones Ritter, Commissioner, Office of Mental Retardation & Developmental Disabilities, New York State

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Emerging Technology: Reaching Citizens Thru 2.0

Web 2.0 promises to bring citizens and government together in new ways, but it also requires government to re-think how business is conducted. Where does technology have the greatest impact? How are organizations using the tools of Web 2.0 to deliver services and engage citizens? In this session you will hear about the opportunities - and risks - of reaching citizens through Web 2.0

Andrew Hoppin, Chief Information Officer, New York State Senate

Jim Silvia, Regional Manager - Northeast, Laserfiche

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Best Practices: Electronic Health Info Exchange

Health information technology is at the heart of the drive to improve the quality and cost of healthcare. The complex issues facing eHealth encompass virtually all of the challenges being faced by all government agencies, including data sharing, handling sensitive information, interoperability, public-private collaboration and cross-boundary partnerships. This session discusses current initiatives, trends and opportunities.

James Figge, M.D., Medical Director, Office of Health Insurance Programs, New York State Department of Health

Hao Wang, Ph.D., Deputy Commissioner and Chief Information Officer, Office of Mental Health, New York State

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Managing Technology: ITIL Awareness

Have you ever wondered what all the ITIL buzz is about? Have you ever asked yourself if it could help you complete the endless list of projects? Could it help your organization actually achieve the myth of doing more with less? If so, this session is for you. You will learn the basics of ITIL and hear about organizations that have successfully implemented it.

Jim Alderdice, Enterprise Process Reengineering Coordinator, Chief Information Officer, Office for Technology, New York State

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3:35 pm Break

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3:45 pm Best of New York Awards Ceremony

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4:45 pm Best of New York Reception