Agenda

Monday, October 20

8:00 am Registration and Morning Refreshments

Northwest Prefunction

9:00 am Opening Remarks

Room 205 B/C

Anne Margulies, Chief Information Officer, Commonwealth of Massachusetts

9:15 am Opening Keynote

Room 205 B/C

Woody Norris, Inventor and Futurist

Woody Norris is a visionary. He looks into the future, gathers insights into how life could be improved, and applies what he finds to the problems of today. In the world of invention, only one in 2,000 patent applications actually issues as a patent, the rest are rejected. Yet Woody holds more than 50 U.S. patents and 300 around the world - and the number grows each year. He has won numerous awards including the prestigious $500,000 Lemelson-MIT Prize, which is the inventor's equivalent to an Academy Award. He is perpetually in the midst of multiple wide-ranging projects, all of which involve technology. Early poverty and the lack of a college education were never barriers to Woody. He has always found ways to innovate by using technology to "do more with less." In this fascinating keynote, he will describe why he is convinced that the future holds unimaginable wonders in store for us. His enthusiasm is infectious, and as he often says, "It's a great time to be alive!"

10:15 am Morning Break

Northwest Prefunction

10:45 am Concurrent Sessions

Data Sharing and Transparency
Room 204A

Governments are increasingly expected to rise to the challenge of sharing data horizontally across agencies/jurisdictions and vertically among levels of government, not to mention meeting the demand for public access. It is not just a matter of technology, but also of standards, common language and cooperation. This session discusses effective tools, strategies and approaches for efficient and secure information exchange.

Wil Carroll, Senior Manager, Deloitte Consulting

Jason Snyder, Chief Technology Officer, Executive Office of Health & Human Services, Commonwealth of Massachusetts

Introduction to Web 2.0 Technologies
Room 204B

Web 2.0 basically refers to the Internet as a collaborative platform for social networking. It encompasses things like Web-based communities, wikis, blogs, mashups, YouTube, podcasts, tagging, etc., - all of which facilitate collaboration and sharing between users and members. This session provides an introduction to a variety of Web 2.0 tools and technologies.

Bill Brennan, Data Center Product Specialist, State, Local and Higher Education, Cisco Systems, Inc.

Valerie McKay, Lead Information Architect, Commonwealth of Massachusetts

Making the Business Case
Room 206A

Can government be run like a business? Well, not exactly. But it can operate more like one by defining problems, analyzing costs, measuring performance and improving processes. Return on Investment (ROI) has a different meaning in government, but the principles still apply. This session focuses on the tools and techniques IT leaders can use to successfully align strategic investments to organizational goals and objectives.

Andrea L. Dodge, Chief Administrative Officer, Executive Office of Health and Human Services, Commonwealth of Massachusetts

Smile, You're on Camera!
Room 206B

Like it or not, our lives are being monitored by more and more video cameras. Convergence (voice/data/video) is a different animal now as technology makes strides with wireless, biometrics, bandwidth, interoperability, storage and retrieval. Privacy concerns are a legitimate issue, but there is no denying the positive results with regard to public safety and welfare. This session discusses the latest trends, technologies and approaches being used in the public sector.

Rishi Bhaskar, Senior Director of Solutions, Alcatel-Lucent

John Curley, Solution Director, Enterprise Security and Interoperability, North America Public Sector, Justice and Public Safety Practice, Unisys Corporation

12:00 pm Lunch

Room 205 B/C

12:50 pm General Session

Room 205 B/C

Situation Room: Data Breach

Modeled on the concept of the White House Situation Room, this session takes the audience through a data breach simulation. We have all heard numerous stories about nightmares faced by public and private organizations after the loss of sensitive information. The odds are against it happening to you, but what if it does? No one wants to be front page news - at least not in this way. It will never be possible to protect 100% of all data, but it is possible to set priorities and to be prepared... And to stay out of the headlines! This thought-provoking session focuses on how to prevent a data breach, how to react to a loss should it occur, and last but not at all least, how and when to disclose it.

Moderator: Jack Mortimer, Government Technology magazine

Andrew Cohen, Chief Legal Officer, EMC

Dan Walsh, Chief Security Officer, Commonwealth of Massachusetts,

Carlos Solari, VP Security, Alcatel-Lucent Bell Labs, Former CIO of the White House.

2:00 pm Afternoon Break and Refreshments

Northwest Prefunction

2:30 pm Concurrent Sessions

Web 2.0 and Government
Room 204A

As social networking becomes more and more prevalent, government organizations are increasingly expected to join the party. Web-based communities, wikis, mash-ups, blogs, podcasts, etc., have suddenly become mainstream, and they offer great potential for government services, constituent relations, and citizen interaction. This session provides a glimpse into what may be the future of government.

Mark Cleverley, Director of Strategy, Government Transformation and Consulting, IBM Global Government Industry

Virtualization
Room 204B

Virtualization (server or desktop) reduces expenses and operating costs by consolidating multiple virtual operating systems, environments and applications onto fewer physical machines. More than a few government organizations have boasted about an extraordinarily fast payback on implementation costs, but it must be properly planned and executed or performance can fall short of expectations. This session discusses the benefits, tools and cost-saving strategies for a successful initiative.

Evan McHugh, Client Virtualization, Hewlett-Packard

Deborah A. Quinn, Chief Information Officer, Information Technology Office, Department of Environmental Protection, Commonwealth of Massachusetts

Data Breach Responsibilities
Room 206A

Last year, the Governor signed the Data Breach Notification Law, which requires businesses and government agencies to notify residents and designated officials when data breaches occur - in certain situations. Massachusetts defines a "breach of security" to include hard copy, as well as electronic data. This session discusses such issues as: What situations apply? Who must be notified and when? And, how is "personal information" defined and classified?

Tim Guerriero, Director, Vulnerability and Remediation, Information Technology Division, Commonwealth of Massachusetts

Linda Hamel, General Counsel, Information Technology Division, Commonwealth of Massachusetts

Dan Walsh, Chief Security Officer, Information Technology Division, Commonwealth of Massachusetts

3:45 pm Executive Reception

Network with your colleagues and discuss technology solutions with the event sponsors.

Tuesday, October 21

8:00 am Registration and Morning Refreshments

Northwest Prefunction

9:00 am Opening Remarks

Room 205 B/C

Bill Oates, Chief Information Officer, City of Boston

9:15 am General Session

Room 205 B/C

State of the States

Doug Robinson, Executive Director, National Association of State Chief Information Officers

Information Technology is a daunting challenge in the best of times, and it is even more difficult today as governments face tightening finances and diminishing revenues. The National Association of State Chief Information Officers (NASCIO) is right in the thick of things with their ground-breaking work on best practices, governance, policies, cyber security, project management and cross-jurisdictional collaboration. Doug Robinson heads up NASCIO with over 30 years experience working for and with public sector IT, and few people have such intimate knowledge of the ins and outs - and ups and downs - of government IT in our nation. In this session, Doug discusses the trends, priorities and solutions that will impact all of us in the years ahead.

10:15 am Morning Break

Northwest Prefunction

10:45 am Concurrent Sessions

Emerging Technology Trends
Room 204A

Technology is transforming delivery models in fundamental ways. "Software as a Service" (SaaS) is a model in which a software vendor hosts an application for use by its customers over the Internet. Customers pay for using the software rather than owning it. "Cloud computing" is a related model in that it offers shared computing resources, often over the Internet, rather than from a specific dedicated device. This session provides an introduction to these technologies and a look at how they can bring increased efficiency and cost savings to government organizations.

Jackie Fenn, Vice President and Gartner Fellow, Emerging Trends, Gartner

Mobility, Teleworking and Remote Access
Room 204B

As the traditional workplace culture changes along with technology and the rising cost of energy, the desire by users to work remotely seems to be growing exponentially. When a workforce is empowered with mobile and remote access technology, productivity can increase, but so does the potential for problems. Issues include: When are mobility and/or teleworking appropriate? Can they be done securely? How can performance be monitored and measured? What are the most efficient and effective methods? This session focuses on successful technologies, policies and approaches.

Bennett Rudomen, Public Sector Account Manager, Sprint Nextel

Ellen Wright, Human Resources Director, Information Technology Division, Commonwealth of Massachusetts

Next Generation Workforce
Room 206A

As the Boomer generation aged decade by decade, they dominated almost everything in our society, including the workplace. Now they are reaching retirement age and are leaving the workforce, and we're suddenly faced with the most eclectic collection of personnel in our history. Millennials, GenXers, and young Boomers all must work together despite remarkably different backgrounds, expectations, knowledge, tastes and demands. This session takes a close look at how to meet the dynamic challenges that lie ahead.

Timothy Stone, Lead Unified Communications Consultant, Nortel Global Services