Agenda

Monday, October 19

8:00 am Registration and Morning Refreshments

9:00 am Opening Remarks

The State of IT in the Commonwealth

Anne Margulies, Chief Information Officer, Commonwealth of Massachusetts

9:30 am Opening Keynote

The Art of Ironman Success

Mark Allen, 6-Time World Champion, Ironman Triathlon

In Government IT today, success - or even holding on for dear life - requires great toughness, endurance and resiliency. Who better to inspire us than the man who is arguably the most successful endurance athlete of our time? As a professional triathlete, Mark won 66 of the 96 races he entered, six consecutive Ironman world championships in six starts (a record), and a world championship at age 37 (another record). These achievements did not come easy. In this fascinating keynote address, Mark shares the principles that enabled him to turn devastating setbacks into historic triumphs; principles each of us can use to achieve the highest levels of success in our personal and professional lives.

10:30 am Morning Break

11:00 am Concurrent Sessions

American Recovery Act - An Update

The American Recovery and Reinvestment Act of 2009 (ARRA) will have a definite impact on government IT. But just how big of an impact will it be? Is it meeting expectations? Is more money on the way? Have lessons been learned? This session provides an overview on ARRA - how we got to where we are today and where we are headed.

The Challenge of Putting Services Online

Technology is transforming government (and society) in fundamental ways. One thing has become very clear: in order to provide increased efficiency and utility for constituents, online services are a necessity. Often the toughest part is identifying which services are the most appropriate and the most feasible. This session discusses new ways to look at what, when, where and how to put services online.

Virtualization

A common first step in a consolidation strategy is virtualization (server, storage, desktop) to reduce expenses and operating costs. Virtualization is touted as a way to achieve the performance, flexibility and cost-efficiencies that an agile enterprise requires. This session discusses the latest trends, strategies and economies.

Shared Services 2.0

In a financial crisis, it is more important than ever to get the most out of limited resources. To meet the challenge, government agencies are getting more creative in collaborating and leveraging. This session talks about innovations and approaches that are going beyond traditional concepts and boundaries.

12:15 pm Lunch

1:05 pm General Session

Michigan's Story: Consolidation and Recession Survivor

(Hosted by: Bill Oates, Chief Information Officer, City of Boston)

Michigan was hit with a failing economy years before the rest of us, due primarily to the struggling auto industry. Yet they still managed to make more IT progress than any other state as shown by their incredible finish in the last three bi-annual Digital States Surveys, placing 1st, 1st, and 2nd. All this occurred in the midst of a major IT consolidation that was not embraced at first (to put it mildly). They maintained a never-say-die attitude in the face of limited resources and consistently managed to turn treacherous conditions into opportunities. In this session, Ken Theis, Michigan's technology leader, candidly discusses their journey and how they managed to turn it into a true success story.

Ken Theis, Chief Information Officer, State of Michigan

2:15 pm Afternoon Break and Refreshments

2:45 pm Concurrent Sessions

Social Networking Tools and Possibilities

Government is changing fast. Pressures are mounting to adopt social networking tools, to be more inclusive with the public, and to be more open and transparent. These tools and approaches (Twitter, Facebook, You Tube, etc.) offer tremendous power for relatively little investment but at the same time they raise a host of issues and challenges. This session discusses the "how, what, when and where" of Government 2.0 and how you can get in front of it.

IT Management Frameworks

Effective IT governance emphasizes planning, performance measurement, risk management and service management, thereby paying huge dividends in improved decisions, accountability and control. All of which is vital for a successful and viable organization. This session takes a look at some approaches that are proven to work in the public sector.

Cloud Computing in Government

The Internet has great potential in making "anytime, anywhere" government a reality. There are definite advantages in using Web-based or Web-accessible applications and services over more traditional "closed" systems, and the possibilities are growing by leaps and bounds. This session takes a look at opportunities and strategies for cloud computing in government.

Data Privacy and Security

Government agencies are tasked with securing a seemingly endless variety of information and services at the same time that there is intense pressure to make government more "open" and mobile. All this adds up to the biggest set of security challenges ever faced by government applications, whether internally or in the "cloud". This session looks at the latest technologies, strategies and solutions for assessing and preventing vulnerabilities.

4:00 pm Executive Reception

Network with your colleagues and discuss technology solutions with the event sponsors.

Tuesday, October 20

8:00 am Registration and Morning Refreshments

9:00 am Keynote Address

Richard Serino, Chief of Emergency Medical Services and Assistant Director for the Boston Public Health Commission

Chief Serino is President Obama's choice for the Number 2 position at the Federal Emergency Management Agency (FEMA) following an extraordinary 35-year career that has covered almost every aspect of emergency services. In this keynote address, Chief Serino discusses the impact of new technologies and strategies for emergency readiness and how to take advantage of every possible opportunity to prepare for the unexpected.

10:15 am Morning Break

10:45 am Concurrent Sessions

Wireless and Mobility Trends

The demand for mobility is growing exponentially now that technology makes it possible to communicate and share information from almost anywhere. Vast amounts of research and development are being devoted to providing more capabilities for less cost. This session focuses on new tools, devices and technologies in the wireless arena.

Operating in the "Cloud" - Policies and Implications

Transparency and open government are currently two of the highest federal priorities. Yet at the same time, privacy and security are two of the highest public trusts. It's quite a challenge. Cloud computing/storage and social networking have opened up a whole new set of issues, and the ramifications on IT policies and operations are significant. This session discusses the balance between transparency, accessibility, privacy and accountability.

ITIL Fundamentals

ITIL (Information Technology Infrastructure Library) is arguably the most comprehensive and widely accepted IT process management framework in the world. By taking advantage of ITIL concepts and best practices, organizations can improve their IT infrastructure, development and operations in the face of evolving business requirements. This session is an introduction to the advantages of ITIL in effectively managing IT processes and services.

12:00 pm End of Conference

Conference times, agenda, and speakers are subject to change.
For current updates, please visit the Executive Events website at

www.govtech.com/events/MassachusettsDGS2009