Read Track Details & Agendas

	Project Management		Contracting and Procurement
	Professional Development		Technology
	Hands on Technical Classes		Security

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Paid Training Program

 

Track: Project Management

C1 - Introduction to Project Management     Monday May 11 8:00 AM - 4:30 PM     price: $425

(*‘This course supports the CA-PMM project management practices')

6 PDUs

This course provides a solid understanding of basic project management methods and tools. Gain practical experience in project management techniques and discover valuable tools that you can use immediately. You will learn fundamental techniques to manage the project life cycle, to work within organizational and cost constraints, to identify and respond to potential project risks, and to revise your project schedule as conditions change. This course is intended for people who are new to the field of project management and are looking for a solid introduction into the field.

Instructor: Donna Koehnen, Vice President, Center for Project Management

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C3 - Advanced Project Management - Portfolio Management     Monday May 11 8:00 AM - 4:00 PM     price: $425

6 PDUs

This practical seminar focuses on the key functions of project portfolio management, and offers a broad range of best practices, including evaluation and prioritization of projects, resource allocation, project portfolio balancing and ongoing management.

Speaker: Brian Egan, PMP, Forward Momentum

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C4 - Leading Projects - Win-Win Negotiation for Project Managers     Tuesday May 12 8:00 AM - 5:00 PM     price: $425

(*‘This course supports the CA-PMM project management practices')

6 PDUs

This workshop provides a foundation in the process, skills and tools of successful negotiation in a project context. The win/win negotiation approach is especially important and applicable in a project environment where ongoing relationships must remain strong to keep the project deliverables and timelines on track.
The workshop is extremely hands-on, with many project-related practice opportunities, as well as practical take-aways such as tools, job aids and specific project negotiation tactics. Participants receive real-time feedback about their skill level in simulated project negotiation scenarios. In addition, participants self-assess on a specific inventory of key behaviors/practices to identify personal improvement actions.

Instructor: Donna Koehnen, Vice President, Center for Project Management

 

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C2 - Project Management - Planning and Estimating     Wednesday May 13 8:00 AM - 4:30 PM     price: $425

(*'This course supports the CA-PMM project management practices')

6 PDUs

This course reviews effective techniques for developing the project work breakdown structure (WBS), project schedule and project estimating. The course is targeted at new and experienced project managers who want to improve their project scheduling and budgeting skills.

Instructor: Donna Koehnen, Vice President, Center for Project Management

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C5 - Leading Projects - Life by Meetings - Managing Effective Project Meetings     Thursday May 14 8:00 AM - 4:30 PM     price: $425

(*‘This course supports the CA-PMM project management practices')

6 PDUs

This workshop equips Project Managers and Team Members with the fundamental skills and tools required for efficient, effective meeting management. Research shows that up to 30% of all project meetings are inefficient, ineffective or both. The impact of this in project-driven environments is immense, and the benefits of building capability in meeting management are significant.
The workshop is extremely hands-on, with many practice opportunities, as well as practical take-aways such as tools, job aids and meeting tactics. In addition, participants self-assess on a specific inventory of behaviors/practices to identify personal improvement actions.

Instructor: Donna Koehnen, Vice President, Center for Project Management

 

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Track: Contracting and Procurement

C7 - Creating an Effective SOW     Monday May 11 8:00 AM - 4:30 PM     price: $395

Whether part of an RFP or written against a master contract, the SOW is the most important document of the procurement process. If the requirements aren't accurate, the vendor will have delivered exactly what you asked for, but not everything you really needed, leaving the organization with solutions that don't fit, services that aren't what you needed or systems that don't work properly. This often results in change orders, additional costs, delays, or sometimes, abandoned projects.
Translating the business requirements from disparate user groups into an SOW that meets policy, budget and legal constraints is extremely challenging. In this class, you will learn how to create an effective SOW and avoid common pitfalls. The class will cover:

• The components of an SOW
• How to state requirements in plain English
• The role of performance-based SOW
• How to measure success

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C9 - Contracting for Results     Tuesday May 12 8:00 AM - 5:00 PM     price: $395

This session is designed specifically for the public buyer and the technology manager who now finds contract management a significant part of your responsibilities. The class will focus on best practices in the public sector for procuring IT services and products, and contract management.

Upon completion of this course, participants will:

• Understand the context of the government procurement process
• Determine the needs of your organization, how to scope a problem and determine the best approach to the procurement
• Understand how vendors decide what public sector projects to bid on, assess success and risk factors to determine pricing
• Effectively manage vendor performance; and
• Hear about valuable lessons learned.

Instructor: Arthur M. Brown, Sr. Vice President, The Walters Group

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C8 - Creating and Managing Service Contracts     Wednesday May 13 8:00 AM - 4:30 PM     price: $395

More and more state and local governments are turning to technology service contracts as a way of providing specific expertise. These contracts require statements of work that describe the required results in clear, specific and objective terms, measurable outcomes, and a new set of skills to manage the services. In this class, you will learn to create performance based contracts, service level agreements, and learn how to conduct performance monitoring and reporting. This class will also provide tips for managing vendor relationships and practical tools for managing teams.

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C6 - Managing Vendor Relationships     Thursday May 14 8:00 AM - 4:30 PM     price: $395

This course focuses on the phases of vendor management. It covers key considerations and pitfalls to avoid at all stages of the process, with an emphasis on building solid ongoing relationships with selected vendors. The course will include:

•  Developing a vendor management plan;
•  Identifying performance measurements; and
•  Understanding the impact of the various contract types.

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Track: Professional Development

C11 - Team Development     Monday May 11 8:30 AM - 4:30 PM     price: $395

6 PDUs

How do you take a group of individuals and build a team that will work together to achieve a common goal? What are the common stages of team development and how can you effectively lead your group through them. Learn the answer to these questions and gain practical tips for creating a highly functioning team.

Instructor: Vicki Wrona, PMP, Forward Momentum

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C10 - Principles of Effective Communication     Tuesday May 12 8:00 AM - 4:30 PM     price: $395

6 PDUs

Communication skills can be some of the most challenging for a manager at any level to master. This two-part course will cover some of the most important aspects of effective verbal and written communication.

Verbal Communication: In this course, you will learn one of the most important skills of communicating - active listening. You will also learn how nonverbal behaviors affect how your message is received and how to develop clear, concise messages. In addition you will learn:

• How to stop people from pushing your buttons
• How to uncover hidden meanings in conversation
• How to deal with the real issues
• Precise communication

Written Communication: Many government agencies and departments require a business case document or presentation for a project. This document can be extremely important in determining whether your project is funded and the visibility and priority given to it. This course explores what it takes to write an effective and targeted business case. Learn the common mistakes in written communication and how to avoid them. Learn how to clearly get your ideas across in plain language.

Instructor: Brian Egan, PMP, Forward Momentum

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C12 - The Leadership Challenge     Wednesday May 13 8:00 AM - 5:00 PM     price: $445

Do you want to learn how to mobilize others to accomplish extraordinary things? Take the leadership challenge! In this dynamic workshop you will complete a Leadership Practices Inventory, learn the five practices that leaders use to transform values into actions, visions into realities, obstacles into innovations, separateness into solidarity, and risks into rewards. The Leadership Challenge will help you create a climate in which people turn challenging opportunities into remarkable successes. Are you ready to take the challenge?

Instructor: Richard J. Pilarski, Management Consultant, International Leadership Associates

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C13 - Taking Charge of Organizational Change     Wednesday May 13 8:00 AM - 5:00 PM     price: $395

6 PDUs

Projects, by nature, are a unique endeavor. Often, projects result in changes that affect people, and often the results are disruptive when they do not need to be. Understand what motivates people to accept the change (or not) and become a powerful proponent for it. This course provides a framework to take charge of organizational change and discusses how to become a change leader in your organization. Templates will be provided to manage the introduction and implementation of change at every level of your organization.

Instructor: Forward Momentum

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C14 - High Performance Customer Service     Thursday May 14 8:00 AM - 5:00 PM     price: $395

*This class supports OCIO's project management standards

6 PDUs

Customers...who needs them! Customer Service - Afterthought or Pre-meditated? Many busy public sector professionals are not aware the message sent is not the one received. Outstanding Customer Service is the goal of this workshop. Highly talented and technical skill sets often leads people to believe their work should speak for itself. When it doesn't, this can bring on frustration, unmet expectations and resentment.

In this class you will learn:

• Who your real customers are
• A formula for High Performance Customer Service
• How to deal with difficult people
• How to make others have a good experience, even if there is bad news
• How to create a win, win, and win situation
• How to adapt to the situation for a positive outcome
• How to DISARM the upset customer

Instructor: Vicki Wrona, PMP, Forward Momentum

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Track: Technology

C17 - ITIL Certification     Wednesday May 6 9:00 AM - 4:00 PM     price: $1180

Wednesday, May 6 - Friday, May 8, 2009
3 day certification preparation and test

Please Note: This class will be held at:

Sheraton Grand Sacramento Hotel
1230 J. Street
Sacramento, CA 95814

This course provides a comprehensive look at the concepts and terminology necessary for Foundation level certification of ITIL V3. You will learn about the role of each of the phases in the Service Lifecycle in insuring IT service management best practices:
• Service Strategies: looks at overall business aims and expectations to ensure IT strategy maps back to them
• Service Design: assesses new or changed business requirements directs the development of service solutions designed to meet the documented needs of the business
• Service Transition: looks at managing change, risk & quality assurance in the controlled deployment of service designs into the live IT infrastructure
• Service Operation: directs the support of a stable business as usual production environment, ensuring disruptions are minimized and their occurrence reduced
• Continual Service Improvement: applies a disciplined, process-oriented approach to on-going improvement to all life cycle phases and the processes within them

Certification testing: For those who want to take the ITIL certification test, a test will be offered at the end of the 3-day class. The $180 fee for the certification test is included in the price of the class.

Instructor: Lauren Barton, Senior Instructor, AmerIT Learning Corp.

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C18 - ITIL Awareness     Monday May 11 8:00 AM - 4:30 PM     price: $395

This class provides an overview of the key concepts and terminology of ITIL. It will provide an overview of what ITIL is and what it can do for your organization. You will learn the ITIL approach of applying lifecycle principles to IT about the lifecycle principles to IT services and making continual service improvement an integral part of business day to day. This class will touch on the five core volumes of ITIL:

• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

Instructor: Lauren Barton, Senior Instructor, AmerIT Learning Corp.

 

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C20 - Applications Security     Monday May 11 8:00 AM - 4:30 PM     price: $425

*This class supports OCIO's project management standards

According to Acunetix (a vendor of web application scanning tools), 70% of applications they reviewed contained high or medium security vulnerabilities. Learn how to develop more secure applications using simple, repeatable steps. This introductory workshop will include demonstrations of key attacks, analyze those attacks step by step, and show provide solid countermeasures that any development team can use in its web environment. This course is appropriate for application developers, business analysts and application development project managers with some technical background.

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C16 - Acceptance Testing - What Users Need to Know     Tuesday May 12 8:00 AM - 5:00 PM     price: $395

This workshop is aimed at the business professional who is asked to conduct acceptance testing and needs to understand the basics of testing. It will give you an overview of the acronyms and common terms, and help you understand requirements documents. You will learn what traceability is, why you care, and how to ensure that it exists. You will also learn how to create acceptance criteria, develop and run tests, and decide whether a system should be accepted.

Instructor: Kathleen Costello, President and Sr. Project Manager, E W Consulting Inc. - Presented through the Software Quality Institute - The Center for Lifelong Engineering Education at the University of Texas Austin

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C15 - Power Requirements: From Process Map to Requirements Documents     Tuesday May 12 8:00 AM - 5:00 PM     price: $395

6 PDUs

This one day session reviews the process of developing user requirements systematically and clearly, starting with process maps, leading through use cases, and to develop URS (User Requirements Specifications). A number of practical techniques including workshops, interviews, job shadowing, document analysis, and reverse engineering are integrated through systematic elicitation to arrive at validated user requirements. These provide a quality product baseline through development and add success potential to system projects. Techniques such as XY Charting, Use Cases, and Traceability Matrices, will be presented and add a new level of integrated analysis to requirements definition.

Vicki Wrona, PMP, Forward Momentum

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C22 - Data Modeling for Business Intelligence     Wednesday May 13 8:00 AM - 4:30 AM     price: $425

Structuring data for business intelligence requires a new way of thinking about data and database structures. In this class you will learn:

• Pros and cons of various development and implementation methodologies, including: Waterfall vs. Iterative, Kimball vs. Inman, and some common business intelligence mistakes to avoid
• Identifying and locating technical data types such as operational and historical data
• Selecting the technical architecture, including considerations for right-sizing, the SOA impact, the necessary technical skills and the hardware components
• Continuous improvement and post implementation support

Instructors: Jeff Drewes, Chief Technology Officer, Natoma Technologies, Inc.

Chuck Lott, Vice President, Services, Natoma Technologies, Inc.

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C21 - Strategies for Updating Legacy Systems     Wednesday May 13 8:00 AM - 4:30 PM     price: $425

Mainframe applications still play an important role in state and local government technology services. Learn strategies and best practices for "Webifying" these applications. In this class you will learn:

• Strategies for Webifying mainframe apps, including a review of available tools
• Challenges and solutions
• Pitfalls to avoid
• Typical languages used in developing for the Web

Instructor: Warren Sheaffer, Senior Instructor, XMaLpha Technologies, LLC

 

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C19 - Accessibility and Usability for the Web     Thursday May 14 8:00 AM - 4:30 PM     price: $395

Web site accessibility for all is more important than ever. In this focused class you will learn about the latest policies in Web site accessibility and some important considerations and tips for making your site available to constituents with physical disabilities.

Instructor: Lorenzo Cuesta, Staff Programmer Analyst, Office of Technology Resources, Information Technology Division, California Department of General Services

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Track: Hands on Technical Classes

PC2 - XML Programming 1 (2 days)     Monday May 4 8:00 AM - 4:00 PM     price: $695

This class will be held at:

ISInc
2554 Millcreek Drive
Sacramento, CA 95833
(916) 920-1700

This is a 2-day class

This class provides a comprehensive introduction to the major topic areas in XML technology and provides an introduction to Advanced XML. Learn what all the fuss is about and how to jump immediately onto the fast-track for XML development.

Instructor: Devan Shepherd, CEO/Chief Technical Officer, XMaLpha Technologies LLC

 

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PC3 - XML Programming 2     Wednesday May 6 8:00 AM - 4:00 PM     price: $695

This class will be held at:

ISInc
2554 Millcreek Drive
Sacramento, CA 95833
(916) 920-1700

This is a 2-day class

This is a concise technical course in the essential concepts, constructs, tools, and related standards for the XML developer and technical leader. This course focuses on XML DTDs, XML Schema, XSLT, and XPath to enable developers to begin implementing powerful XML solutions upon completion.

Topics include, XML well-formed documents, validation concepts, DTD syntax and constructs, W3C Schema syntax and constructs, XSLT syntax and processing, XPath addressing language, development and design considerations, the XML processing model and a brief overview of XML development & processing tools. Exercises and supporting PC-based workshops will reinforce understanding of these topics.

This course is aimed at technical architects, engineers and developers, as well as system analysts, managers and others involved in developing XML-based systems. Some basic experience with developing structured information systems is required for this course. Familiarity with Web systems, HTML, general computing processes & tools is very helpful. Experience in RDBMS systems & data definition is helpful, but not necessary.

Instructor: Devan Shepherd, CEO/Chief Technical Officer, XMaLpha Technologies LLC

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PC4 - .NET Programming 1     Friday May 8 8:00 AM - 4:00 PM     price: $475

This class will be held at:

ISInc
2554 Millcreek Drive
Sacramento, CA 95833
(916) 920-1700

This class provides students with an introduction to the technologies that comprise the Microsoft .NET strategy. This course is a high-level overview of multiple aspects of .NET, and will serve as a starting point for developers to begin implementing .NET tools and technologies.

Instructor: Sam Gill, Senior Trainer Consultant, ISInc

 

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PC1 - Java Programming 1     Monday May 11 8:00 AM - 4:30 PM     price: $695

This class will be held at:

ISInc
2554 Millcreek Drive
Sacramento, CA 95833
(916) 920-1700

This is a 2-day class

This hands-on technical course teaches the basics of Java programming. It is recommended for programmers who wish to learn the basics of software development using Java. This course briefly covers the Java standard language fundamentals of keywords, operators, and control flow. It then moves into the basics of object-oriented programming with classes, inheritance, and interfaces. The course ends with a brief look at next steps.

Prerequisites: Students should have some background in programming, preferably in a higher-level language.

Instructor: Warren Sheaffer, Senior Instructor, XMaLpha Technologies LLC

 

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Track: Security

C24 - Security's Top 10 - The Newest Threats and How to Protect Against Them     Monday May 11 8:30 AM - 4:00 PM     price: $425

Today's systems are more connected than ever. Desktops, laptops, web apps, mobile apps, virtual machines, networked printers, and other devices all play a significant part in technology infrastructures. This connectivity gives hackers and members of the DarkWeb more opportunities to do harm. What are the threats and risks that you should focus on and make a priority? What are the latest threats and what do you need to do to protect against them? In this fast-paced class, you will learn about the top 10 biggest threats that you should focus on. You will also learn how to apply proven, standards-based techniques and new protection strategies to protect systems and data from the latest threats.

Instructor: Scott Greene, CEO, Evidence Solutions

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C25 - Securing the Virtual Environment     Tuesday May 12 8:00 AM - 5:00 PM     price: $425

Virtual and remote environments are becoming a significant part of organizations' technology infrastructure. These environments bring with them some unique security requirements. This class will highlight the different security needs of virtual and remote environments, and explain the important security concerns for each of them, including:

• E-mail
• Antivirus management
• Legal issues
• Managing and securing remote desktops
• Firewalls
• Virtual Private Networks ( VPNs )
• Authentication
• Intrusion detection, logging and auditing

Instructor: Scott Greene, CEO, Evidence Solutions

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C27 - Data Governance - What Have We Got? How Do We Guard It?     Tuesday May 12 8:00 AM - 5:00 PM     price: $425

Whether it's through e-health records or online applications for services, governments are collecting and storing ever-increasing amounts of data. What are the critical steps to protecting that data? This class will provide complete review of the important data protection steps - from the laws and regulations that impact data protection and privacy, to data identification and classification, to the important methods and technologies that governments should be paying attention to.

Instructor: Jeff Drewes, Chief Technology Officer, Natoma Technologies, Inc.

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C26 - Cyber CSI - Computer Forensics     Wednesday May 13 8:00 AM - 4:30 PM     price: $425

The term "computer forensics" conjures up images of popular television stars hacking their way into top secret computer systems or recovering vital information from a crushed laptop. In reality, forensic techniques are not just for law enforcement. These tools and techniques can be used for everything from data from an intrusion, to diagnosing system failures to understanding how to better protect systems and data. In this class you will learn:

• Taxonomy of computer hackers
• Types of data
• Forensic considerations for systems, servers, and desktops, portable and other devices
• Forensics hardware and software
The class will also cover the types of investigations, what to do in response to an incident, and perhaps more importantly, what not to do. The class will conclude with a look at the future of computer forensics.

Instructor: Scott Greene, CEO, Evidence Solutions

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C23 - eDiscovery     Thursday May 14 8:00 AM - 4:30 PM     price: $425

Electronic discovery is a federal mandate that is a huge challenge for all jurisdictions. The requirements can be mind-boggling. Add to this the shear amount planning needed to properly save, search and produce information in response to a discovery agreement or order, and the job becomes even more daunting. The time and cost of identifying, sorting, retrieving and delivering the required data can be staggering. The right tools and the right policies can help you deal with the ediscovery requirements in ways that are manageable and cost effective.

This class will provide an overview of the regulatory landscape and decode some of the requirements, plus give you a "view from the trenches." It will also cover the policies and technologies that will help you comply with ediscovery orders.

Instructor: Scott Greene, CEO, Evidence Solutions

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C28 - Security In Depth: Implementing PCI     Thursday May 14 8:00 AM - 4:30 PM     price: $425

Even as governments are stepping up the pace of implementing online services and payment, schemes for infiltrating systems and stealing data are becoming more sophisticated. In this class, you will learn how to protect credit card and other sensitive data using one of the most comprehensive data standards yet, the PCI Security Standards Council Data Security Standard.

This standard was developed by some of the largest credit card companies in the world, including Visa, American Express and MasterCard Worldwide. It is a comprehensive set of requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. Learn the important components of this standard and how to apply it to your environment.

Instructors: Jim Fish, Vice President, Coalfire Systems, Inc.

Rick Dakin, President and Co-Founder, Coalfire Systems Inc.

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