Read Track Details & Agendas

	Off-Site Hands-On Training		Project Management
	Procurement and Contract Management		Professional Development
	Managing Technology		Web Training

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Paid Training Program

 

Track: Off-Site Hands-On Training

PW1 - Introduction to Java Programming     Monday Sep 15 9:00 AM - 4:00 PM     price: $1175

Technical
3 day

Monday - Wednesday, September 15-17
9:00 - 4:00 p.m.

This hands-on technical course teaches the basics of Java programming. It is recommended for programmers who wish to learn the basics of software development using Java. This course briefly covers the Java standard language fundamentals of keywords, operators, and control flow. It then moves into the basics of object-oriented programming with classes, inheritance, and interfaces. The course ends with a brief look at next steps.

Prerequisites: Students should have some background in programming, preferably in a higher-level language.

Instructor: Joyce Deeb, Instructor, XMaLpha Technologies

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PW2 - Advanced Java Programming     Thursday Sep 18 9:00 AM - 4:00 PM     price: $795

Technical
2 days

Thursday and Friday, September 18-19
9:00 - 4:00 p.m.

This course picks up where Introduction to Java Programming leaves off. It covers Exceptions, Inner Classes, Collections, Streams, Packages, and JavaDoc (time permitting, Junit is introduced in this class.)

Prerequisites: Introduction to Java Programming or equivalent

Instructor: Joyce Deeb, Instructor, XMaLpha Technologies

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PW3 - Introduction to XML     Monday Sep 22 9:00 AM - 4:00 PM     price: $795

Technical
2 days

Monday and Tuesday, September 22-23
9:00 - 4:00 p.m.

This class provides a comprehensive introduction to the major topic areas in XML technology and provides an introduction to Advanced XML. Learn what all the fuss is about and how to jump immediately onto the fast-track for XML development.

Instructor: Devan Shepherd, CEO/Chief Technical Officer, XMaLpha Technologies

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PW4 - Introduction to .NET     Wednesday Sep 24 9:00 AM - 4:00 PM     price: $410

Technical
1 day

9:00 am - 4:00 pm

This class provides students with an introduction to the technologies that comprise the Microsoft .NET strategy. This course is a high-level overview of multiple aspects of .NET, and will serve as a starting point for developers to begin implementing .NET tools and technologies.

Instructor: Warren Sheaffer, Senior Consultant, XMaLpha Technologies

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PW5 - Advanced XML Programming     Thursday Sep 25 9:00 AM - 4:00 PM     price: $795

Technical
2 days

Thursday and Friday, September 25-26
9:00 am - 4:00 pm

This is a concise technical course in the essential concepts, constructs, tools, and related standards for the XML developer and technical leader. This course focuses on XML DTDs, XML Schema, XSLT, and XPath to enable developers to begin implementing powerful XML solutions upon completion.

Topics include, XML well-formed documents, validation concepts, DTD syntax and constructs, W3C Schema syntax and constructs, XSLT syntax and processing, XPath addressing language, development and design considerations, the XML processing model and a brief overview of XML development & processing tools. Exercises and supporting PC-based workshops will reinforce understanding of these topics.

This course is aimed at technical architects, engineers and developers, as well as system analysts, managers and others involved in developing XML-based systems. Some basic experience with developing structured information systems is required for this course. Familiarity with Web systems, HTML, general computing processes & tools is very helpful. Experience in RDBMS systems & data definition is helpful, but not necessary.

Instructor: Devan Shepherd, CEO/Chief Technical Officer, XMaLpha Technologies

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Track: Project Management

P1 - Introduction to Project Management     Monday Sep 22 9:00 AM - 4:30 PM     price: $410

Non Technical
6.5 PDUs

9:00 am - 4:30 pm

This course will provide a solid understanding of project management terms, methods and tools. Gain practical experience in project management techniques and discover valuable tools that you can use immediately. You will learn to manage each stage of the project life cycle, work within organizational and cost constraints, manage your project budget, anticipate risks, and get the most from your project management team.

Instructor: Darrell Stiffler, PMP, Forward Momentum LLC

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P5 - Advanced Project Management - Taking Charge of Organizational Change     Monday Sep 22 9:00 AM - 4:30 PM     price: $410

Non Technical
6.5 PDUs

9:00 am - 4:30 p.m

Projects, by nature, are a unique endeavor. Often, projects result in changes that affect people, and often the results are disruptive when they do not need to be. Understand what motivates people to accept the change (or not) and become a powerful proponent for it. This course provides a framework to take charge of organizational change and discusses how to become a change leader in your organization. Templates will be provided to manage the introduction and implementation of change at every level of your organization.

Instructor: Vicki Wrona, PMP, Forward Momentum LLC

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P2 - Project Management In Depth - Tracking and Control     Tuesday Sep 23 9:00 AM - 4:30 PM     price: $410

Non Technical
6.5 PDUs

9:00 am - 4:30 pm

As the saying goes, you cannot control what you cannot measure. Learn best practices for monitoring and controlling your project. Discuss how to determine appropriate performance measures and how to use those to manage your projects. Discover various performance reports and receive templates that can be used on your projects.

Instructor:  Vicki Wrona, PMP, Forward Momentum LLC

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P6 - Presenting Your Project: Writing Targeted Business Cases     Tuesday Sep 23 9:00 AM - 12:00 PM     price: $210

Non Technical
1/2 Day
3 PDUs

9:00 am - 12:00 pm

Many government agencies and departments require a business case document or presentation for a project. This document can be extremely important in determining whether your project is funded and the visibility and priority given to it. This course explores what it takes to write an effective and targeted business case. Learn to avoid the common mistake that many written communications have -- a lack of emphasis on needs of the audience. Learn what it takes to write an effective business case so that you make your point and accomplish your goal.

Instructor: Darrell Stiffler, PMP, Forward Momentum LLC

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P3 - Putting the Cart AFTER the Horse     Wednesday Sep 24 10:15 AM - 5:00 PM     price: $410

Non Technical
6.5 PDUs

10:15 am - 5:00 pm

The root cause for many project problems can be attributed to inadequate planning (or, in some cases, no planning at all). More specifically, these organizations do not sufficiently define the scope (the "what?") and the activities (the "how?") required to successfully deliver the project. Struggling project teams often drift into the execution phase without a well-defined plan. This seminar is designed to not only introduce better practices for scope definition and schedule development; it is also structured to facilitate hands-on learning through individual and team application. Participants will leave the seminar with a better understanding of project planning techniques such as: Work Breakdown Structures, Activity Breakdown, and Network Diagramming.

Instructor: Darrell Stiffler, PMP, Forward Momentum LLC

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P4 - Power Requirements: From Process Map to Requirements Documents     Thursday Sep 25 10:15 AM - 5:00 PM     price: $410

Non Technical
6.5 PDUs

10:15 am - 5:00 pm

This one day session reviews the process of developing user requirements systematically and clearly, starting with process maps, leading through use cases, to develop URS (User Requirements Specifications). A number of practical techniques including workshops, interviews, job shadowing, document analysis, and reverse engineering are integrated through systematic elicitation to arrive at validated user requirements. These provide a quality product baseline through development and add success potential to system projects. Techniques such as XY Charting, Use Cases, and Traceability Matrices, will be presented and add a new level of integrated analysis to requirements definition.

Instructor: Vicki Wrona, PMP, Forward Momentum LLC

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Track: Procurement and Contract Management

P8 - Vendor Performance Management     Tuesday Sep 23 9:00 AM - 4:00 PM     price: $325

Non Technical

9:00 am - 4:00 p.m

Contracts - both for services and for projects - are a critical tool for governments. Yet managing vendor performance is often difficult and cumbersome. In this class, you will learn how to incorporate effective performance management provisions in a contract, what to avoid, and how to use service level agreements to help ensure a successful contract.

Agenda

9:00    Introduction
           James Nicol, Computer Aid, Inc.

9:15    Improving Business Value from Vendor Partners
           Dave Rasmussen, Cutter Consortium

10:15  Break

10:30  Agency Case Study1 : Project Vendor Management at the Thruway Authority
           Barry Solomon, New York State Thruway Authority

11:15  Agency Case Study2 : Project Vendor Management at OGS
           Alison Pingelski, OGS PMO

12:00  Lunch

1:00   Collaborating with Vendors to Drive High Performance
           Jeffrey Mullins, Partner, Accenture

1:45   Service Delivery and Vendor Management
          James Nicol, Computer Aid, Inc.

2:00   Agency Case Study 3: Vendor Performance Management at OTDA
          Dana Rosenstreich, New York State Office of Temporary and Disability Assistance

3:00   Break

3:15   Panel Discussion

3:45   Concluding remarks

4:00   Conclusion

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P7 - Procurement in the Empire State     Thursday Sep 25 10:15 AM - 5:00 PM     price: $325

Non Technical

10:15 am - 5:00 pm

This session is designed specifically for the New York State public buyer and focuses on best practices for those involved in the procurement of IT products and services. Upon successful completion of the course, participants will be able to:

• Understand the context and history of New York's procurement laws and regulations;
• Describe the cultural, social, political and economic environments that impact the procurement process;
• Determine the needs of your organization, how to scope the problem and determine the best approach for your procurement;
• Better understand the procurement planning process, how to cope with meeting your organization's goals and how the private sector can best meet those needs;
• Understand how vendors decide what public sector projects to bid on, assess success and risk factors and determine pricing; and
• Appreciate valuable "lessons learned" in the public procurement process.

Instructors: Ruth Walters, President, The Walters Group

Arthur Brown, Sr. Vice President, The Walters Group

Meghan Cook, Program Manager, Center for Technology in Government

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Track: Professional Development

P9 - From Technician to Leader: Honing Your Negotiation Skills     Monday Sep 22 9:00 AM - 12:00 PM     price: $210

Non Technical
1/2 Day

9:00 am - 12:00 pm

Negotiation is part of our everyday lives. Negotiation takes place whenever ideas are exchanged for the purpose of influencing behavior. Some people get goals accomplished through persuasion, loyalty and reason while others use force, pressure and intimidation.

Effective negotiation skills help you to resolve situations when what you want conflicts with what someone else wants, allow you to manage information to achieve better outcomes, and reach agreements that are mutually acceptable to preserve on-going relationships.

In this class you will learn:

• How to Handle Business Unemotionally
• Tactics for Extracting Information
• Negotiation Strategies and Evasive Maneuvers
• The Stages of Negotiation
• How to Make Agreements Stick

Instructor: Rocky LaGrone, CEO and Founder, The Training Group

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P12 - From Technician to Leader: Leading Presentations and Meetings     Monday Sep 22 9:00 AM - 12:00 PM     price: $210

Non Technical
1/2 Day

9:00 am - 12:00 pm

Leading presentations and meetings can be terrifying and overwhelming or they can be outstanding and smooth. This workshop is designed to build a roadmap for your presentations and help you facilitate meetings. Each audience is different and the success of your presentation begins with engaging the audience. You will learn: how to dissect and plan your presentation; how to understand Non-Verbal Messaging; how to open and close strongly; how to use technology as an ally and how to bring technical info to life!

Instructor: Christine Wade, Director of Online Learning and Development, The Training Group

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P10 - From Technician to Leader: Principles of Effective Communication     Monday Sep 22 1:00 PM - 4:00 PM     price: $210

Non Technical
1/2 Day

1:00 pm - 4:00 pm

Communications skills can be some of the most challenging for a manager at any level to master. In this course, you will learn one of the most important skills of communicating - active listening. You will also learn how nonverbal behaviors affect how your message is received and how to develop clear, concise messages.

In this class you will learn:

• Active listening
• Nonverbal messaging
• How to stop people from pushing your buttons
• How to uncover hidden meanings in conversation
• How to deal with the real issues
• Precise communication

Instructor: Christine Wade, Director of Online Learning and Development, The Training Group

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P15 - The Leadership Challenge     Tuesday Sep 23 9:00 AM - 4:00 PM     price: $795

Non Technical

Tuesday and Wednesday, September 23-24
9:00 am - 4:00 pm

Do you want to learn how to mobilize others to accomplish extraordinary things? Take the leadership challenge! In this dynamic workshop you will learn the five practices that leaders use to transform values into actions, visions into realities, obstacles into innovations, separateness into solidarity and risks into rewards. The Leadership Challenge will help you create a climate in which people turn challenging opportunities into remarkable successes. Are you ready for the challenge? Join Richard Pilarski (trained facilitator for the Leadership Challenge) and take the challenge!

Note: The first morning session will include a 360 degree review. You must sign up for the class by Friday, August 22 to complete this portion of the class. Instructions will be provided upon registration.

Instructor: Richard J. Pilarski, Management Consultant, International Leadership Associates.

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P16 - Acceptance Testing for Users     Tuesday Sep 23 9:00 AM - 4:00 PM     price: $355

Non Technical

9:00 am - 4:00 pm

This workshop is aimed at the business professional who is asked to conduct acceptance testing and needs to understand the basics of testing. It will give you an overview of the acronyms and common terms, and help you understand requirements documents. You will learn what traceability is, why you care, and how to ensure that it exists. You will also learn how to create acceptance criteria, develop and run tests, and decide whether a system should be accepted.

Note: Registration is limited.

Instructor: Kathleen Costello, Principal, KC Consulting - presented through the Software Quality Institute - the Center for Lifelong Engineering Education at the University of Texas at Austin.

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P14 - How to Manage Email     Tuesday Sep 23 1:00 PM - 4:00 PM     price: $210

Non Technical
1/2 Day
3 PDUs

1:00 pm - 4:00 pm

If you have hundreds of unread emails and receive weekly notices from your system administrator that you have once again exceed your mailbox size, this class is for you. Learn strategies for managing your email and taming the email monster.

Instructor: Darrell Stiffler, PMP, Forward Momentum LLC

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P11 - High Performance Customer Service     Wednesday Sep 24 10:15 AM - 5:00 PM     price: $325

Non Technical

10:15 am - 5:00 pm

Customers...who needs them! Customer Service - Afterthought or Pre-meditated? Many busy public sector professionals are not aware the message sent is not the one received. Outstanding Customer Service is the goal of this ½ day workshop. Highly talented and technical skill sets often leads people to believe their work should speak for itself. When it doesn't, this can bring on frustration, unmet expectations and resentment.

In this class you will learn:

• Who your real customers are.
• A formula for High Performance Customer Service
• How to deal with difficult people
• How to make others have a good experience, even if there is bad news.
• How to create a win, win, win, and win situation.
• How to adapt to the situation for a positive outcome
• How to DISARM the upset customer

Instructor: Christine Wade, Director of Online Learning and Development, The Training Group

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P13 - Team Development     Thursday Sep 25 10:15 AM - 5:00 PM     price: $325

Non Technical

10:15 am - 5:00 pm

How do you take a group of individuals and build a team that will work together to achieve a common goal? What are the common stages of team development and how can you effectively lead your group through them. Learn the answer to these questions and gain practical tips for creating a highly functioning team.

Instructor: Christine Wade, Director of Online Learning and Development, The Training Group

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Track: Managing Technology

P19 - Create a More Effective Call Center     Monday Sep 22 1:00 PM - 4:00 PM     price: $210

Slightly Technical
1/2 Day

1:00 pm - 4:00 pm

In this class you will learn how to identify and reduce inefficiencies, and understand customer business requirements that can be implemented to improve performance and ensure a quality experience for constituents.

Instructor: Peter Bloom, President and Co-Founder, COPC Inc

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P18 - ITIL Awareness     Tuesday Sep 23 9:00 AM - 4:00 PM     price: $355

Non Technical

9:00 am - 4:00 pm

This class provides an overview of the key concepts and terminology of the much anticipated ITIL Version 3. In Version 3, the processes, functions and roles that made ITIL famous are improved and augmented. Further, a greater emphasis on how to apply lifecycle principles to IT Services and ensure that continual service improvement of IT service is an integral part of business day to day. This class will introduce these concepts and will touch on the five core volumes:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement

Instructor: Dan Grove, Instructor, AmerIT Learning

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P17 - Software Quality Assurance     Thursday Sep 25 10:15 AM - 5:00 PM     price: $355

Slightly Technical

10:15 am - 5:00 pm

Software projects proceed according to appropriate lifecycles, composed of phases and activities within each phase, be the lifecycle traditional or agile. There are many project activities, however, which cannot be confined to one phase or product component, but span the entire life of the project. This Software Quality Assurance course addresses some of these integral tasks. Risks must be identified early, but a well-managed project will keep the finger on the pulse by revisiting ever-changing risks at frequent intervals. The same is true of estimating the effort, cost, and schedule for a project: as time passes, estimates are replaced with actuals, and more project knowledge is gained, requiring continual re-estimation. To deliver products that are not only on-time and within-budget, but also meet quality goals, requires quality characteristics to be understood and built in from the beginning.

Instructor: Warren Sheaffer, Senior Instructor, XMaLpha Technologies

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Track: Web Training

P21 - Web Services for Mainframe Applications     Monday Sep 22 9:00 AM - 4:00 PM     price: $410

Technical

9:00 am - 4:00 pm

Mainframe applications still play an important role in state and local government technology services. Learn strategies and best practices for "Webifying" these applications. In this class you will learn:
- strategies for Webifying mainframe apps, including a review of available tools
- challenges and solutions
- pitfalls to avoid
- typical languages used in developing for the Web

Instructor: Joyce Deeb, Instructor, XMaLpha Technologies

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P22 - Security - Threat Update     Monday Sep 22 9:00 AM - 4:00 PM     price: $355

Non Technical

9:00 am - 4:00 pm

The news is full of stories of stolen laptops, hacked databases and identity theft on a massive scale. From social engineering and spam, to directed attacks and virtualized rootkits, learn how different threats may impact the overall security posture of your organization. This course will bring you up to date with the latest attack methods and will anticipate some of the changes the industry expects in the near future. This course is appropriate for anyone with some technical background and may be of particular interest to IT and network administrators and managers.

Instructor: Paul Hinkle, CTO, Safelight Security Advisors

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P20 - Security Update - Securing Your Web Applications     Tuesday Sep 23 9:00 AM - 4:00 PM     price: $795

Technical
2 Days

Tuesday & Wednesday; September 23-24
9:00 a.m. - 4:00 p.m.

According to Acunetix (a vendor of web application scanning tools), 70% of applications they reviewed contained high or medium security vulnerabilities. Learn how to develop more secure applications using simple, repeatable steps. This class will include demonstrations of key attacks, analyze those attacks step by step, and show provide solid countermeasures that any development team can use in its web environment. This course is appropriate for application developers, business analysts and application development project managers with technical background.

Instructor: Paul Hinkle, CTO, Safelight Security Advisor

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